Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The thought of not being able to buy the kind of vehicle I would like, because of my situation being a single mom with two daughters with only one income. I knew I only had a few options to choose from. I s I would like, because of my situation being a single mom with two daughters with only one income. I knew I only had a few options to choose from. I spoked with James Balazs who was the salesman that would be helping me. I found him to be friendly and courteous in a proffisonal manner. He really listen to what I had to say. He wasn't pushy or trying to force me into something I couldn't afford to make a bigger sale. I belived him to be a trustworthy and honest person who really does care about the customers needs. I recieved a call from James asking when I would be available to come and look at the car he had for me. On my way down to Courtesy Chevrolet I was not that excited knowing I would be paying for a car that only met my needs of income. As I arrived I was impressed to see James waiting for me. He introduced me to Ernesto who I found to be really nice in a proffesional manner. He also was involved in choosen the right vehicle for me. I thought it was nice of Ernesto to help with another co-worker such as with James to find the right car for me. I was speechless when I saw the vehicle. What was even better was Martha in Finance who I found really nice and explained all the detail in a good and proffesional manner. I thanked James for what he did for me. Not only did he choose the right car for me, he kepted it within my budget. That I was glad that he didn't rush me out the door to go to the next customer. What I did not expect him to say is that he prefer to see that his customer's are happy and satisfied when they leave so they will come back. Courtesy Chevrolet its people like James, Ernesto and Martha that makes the business successful. Keep hiring people like them and customer's will always come back. You have made me a happy and satisfied customer. I will be sure to tell everyone about the experience I received. Thanks James I really love my car. More
James had given me all the time I needed to make my decision he never pressure me into buying the car. He answer all of my questions in a nice manner way. The car is in very good condition. He was avai decision he never pressure me into buying the car. He answer all of my questions in a nice manner way. The car is in very good condition. He was available any time. He has a very good business appearance clean and well groom, I believe tat’s counts a lot on the business. He did not persuade me into buying a more expensive car, he just always answer my questions and was very understanding of my needs. I definitely recommend James as a sales consultant to any of my Friends. More
We want to thank Billy Yvon for helping us buy are hhr and getting it ready for us. He is a very pleasant person to work with and worked hard to please us. Dealers need more Billy Yvon's. We would sure go and getting it ready for us. He is a very pleasant person to work with and worked hard to please us. Dealers need more Billy Yvon's. We would sure go to Billy if we needed another car. We did recommend are grandson to see Billy about a car for first time credit. Thanks Again, Charles & Doreen Warhurst More
I worked with Tim Jackson, he works in the service department. He is very friendly, works with my schedule, is quick and prompt to give me information on what is going on with my car. He is an excel department. He is very friendly, works with my schedule, is quick and prompt to give me information on what is going on with my car. He is an excellent person to work with and I highly reccomend him. Early in November I made a visit for and oil change and he was very prompt. Then I had to go back again, my truck had soemthing wrong with it and like always Tim had me come in and my vehicle was done and out of there in now time. TIM JACKSON you are the BEST! More
Me and my wife were shopping for a new used Impala (2007-08) I had done research and looked through the different dealers online. Courtesy had one of the cars I was interested in. I was in contact wit (2007-08) I had done research and looked through the different dealers online. Courtesy had one of the cars I was interested in. I was in contact with Steve Rimer prior to stepping on the lot. Steve is an outstanding people person, he is very approachable, eager to answer any questions and concerns we had. He is a trustworthy young man (persons with his integrity are hard to find nowadays) who is honest hardworking and eager to please in a very positive way. As I am sure a lot of people feel, buying a car is about as pleasant as having a root canal done. Steve made the visit at the dealer ship worth while. Steve was assertive in his approach from our first conversation on the phone until the deal was finalized. He kept us updated on the status of the car and made sure it was on the lot when we arrived. The bottom line is the service Steve Rimer gave us was outstanding in every area. He was friendly, polite, courteous, funny, honest, knowledgeable and determined to do everything he could to make our experience a positive one. Thank you Steve we appreciate your efforts very much Thomas and Liane Borsander More
Hello, I saw an advertisement in the paper for a test Hello, I saw an advertisement in the paper for a test drive and you will get a stay at the W resort. So,I decided to test drive the new chevy car. Hello, I saw an advertisement in the paper for a test drive and you will get a stay at the W resort. So,I decided to test drive the new chevy car. On the day, everybody was really nice and pleasant and I was introducted to the new chevy car. When it came time for my W resort pass, OH, they said, it will be emailed to you. That sounded fishy, AND SO IT WAS! I replyed, When, & the salesgirl said, as soon as I type it up today. WELL, IT'S BEEN 7 DAYS LATER WITH 4 EMAILS AS TO WHERE IT IS AND I PERSONALLY PHONED UP MYSELF AND GUESS WHAT,,,, NOTHING STILL,,,,,,,,STILL NO W RESORT COUPON THAT WAS PROMISED ON THE FIRST DAY. SO BEWARED WITH THIS COMPANY AND THERE ADVERTISEMENT FOR A TEST DRIVE. You get no replys, no responses back. Very dissapointed in this company. Sasha Michaels DAY 10 - UPDATE: After writing this letter, I DID then receive an email from the manager and later on (on day 10 of waiting)the W coupon. I'm sure this is a good company & the people are nice, I was just very frustrated that they told me that day I would receive my coupon that day, as soon as she typed it in the computer, and 10 days later, after 4 emails w/ no response back & a personal phone call to her w/no coupon still, I was VERY Frustrated with them. So, I am glad (after a complaint letter tho) I Finally did get the coupon for the test drive & wish in the future for people, THEY WILL JUST HAND THE COUPON/PROMOTION VOCHER IMMEDIATELY OVER TO PEOPLE THAT DO TEST DRIVES FOR A PROMOTION THEY ADVERTISE FOR, so nobody has to go thru this frustration! Thank you. More
In the past month, my 2000 Yukon Denali has been into In the past month, my 2000 Yukon Denali has been into Courtesy Chevrolet twice. I am very particular who works on it because it is an Alt-Fuel CNG In the past month, my 2000 Yukon Denali has been into Courtesy Chevrolet twice. I am very particular who works on it because it is an Alt-Fuel CNG vehicle. The first time it was towed in for a fuel pump. Tom kept me informed during the repair and it was ready when promised for a fair price. The second visit was for a complete detailing. Nick and Brian took special care with my vehicle and it came out looking like new, not ten years old. More
Clean dealership. Extremely friends staff. Fast service and good quality of work. I would recommend them to everyone! I've been to Courtesy Chevrolet a few times now and each time as been a great experienc and good quality of work. I would recommend them to everyone! I've been to Courtesy Chevrolet a few times now and each time as been a great experience. They are knowledgeable, friendly and don't try to sell you things you don't need. Thanks Tim Jackson for your help! More
Hello, My name is O.Williams and this is our 5th car from Courtesy Chevrolet since 2003.This was our best and easiest purchase yet, painless and quick. My wife purchased a car on a friday and had such a go Courtesy Chevrolet since 2003.This was our best and easiest purchase yet, painless and quick. My wife purchased a car on a friday and had such a good experience with salesman Scott Nagy that I went back on the next Wedsday and bought my new truck.Scott was very knowledgeable in all aspects of the deal.Thank you Scott. More
He was very nice and helpful and was willing to go the extra mile and he got me out of my old car and i left very satisfied...i would definetley recomend him to friends and family...also he stayed in the extra mile and he got me out of my old car and i left very satisfied...i would definetley recomend him to friends and family...also he stayed in the price range where i wanted to stay in and thats what i was real happy about:) More