Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I have to say that I have purchased a number of new vehicles from dealerships in my day but this was by far my best experience. 1. Steve Rimer my sales specialist was very professional, knowledgea vehicles from dealerships in my day but this was by far my best experience. 1. Steve Rimer my sales specialist was very professional, knowledgeable and went out of his way to ensure my family and I got the best customer service experience possible. 2. The overall process was well managed and the whole process was completed quickly. 3. We were contacted post the sale to ensure that we had no issues and that we were completely satisfied. I highly recommend Steve and the Courtesy team to anyone interested in purchasing a new vehicle. More
I belive the fact that I actually took time away from my life to go online and write this review should say enough about the service we received from Kyle Vojtesak. But in all honesty, Kyle was upfront, life to go online and write this review should say enough about the service we received from Kyle Vojtesak. But in all honesty, Kyle was upfront, friendly and his no-pressure approach made buying our 2011 Chevy Cruze hassle free. Kyle, aside from being very respectful, took the time to listen to what we were looking for -- showed us the inventory that matched our needs and the rest is history. I (we) would higly recommend Kyle to anyone in the Phoenix area looking to buy a new or used car. Thank you Kyle. More
I talked to Ivan over the phone first, he new what i was looking for and found the truck i wanted...I came in the dealership and through a quick and easy car shopping experience Left with a great truck that looking for and found the truck i wanted...I came in the dealership and through a quick and easy car shopping experience Left with a great truck that day!! More
The post-sale is where they dropped the ball. Took weeks to get in touch with the right people and to get follow-up questions answered, had to text to get an appointment, was made to pay for upgrades that a to get in touch with the right people and to get follow-up questions answered, had to text to get an appointment, was made to pay for upgrades that are standard on the particular make and model, said would leave messages for various employees and never did. Received multiple customer satisfaction letters and calls, but follow-through on my concerns was neglected. More
Anthon listened to our list of criteria for our new Silverado and hustled to find us a ruck that fit our needs. He was prompt, courteous and straight forward in dealing with us. It was the easiest an Silverado and hustled to find us a ruck that fit our needs. He was prompt, courteous and straight forward in dealing with us. It was the easiest and quickest out the door vehicle transaction I have been involved in. Thanks to the Courtesy Chevrolet team for making this a positive buying experience. More
Offered great customer service and was able to get me into the car I want with a reasonable down payment and reasonable monthly payment. They are family owned which makes them work harder to get you what into the car I want with a reasonable down payment and reasonable monthly payment. They are family owned which makes them work harder to get you what you want. More
I went to Courtesy because I purchased my truck I traded in there. They always treat me with kindness and are very respectful. I don't appreciate being haggled and feel that I have to spend all day at the d in there. They always treat me with kindness and are very respectful. I don't appreciate being haggled and feel that I have to spend all day at the dealership to get a good deal. I was able to get there at 6pm and be in my NEW CHEVROLET SILVERADO by 8:45....NOT EVEN THREE HOURS...I worked with David in the internet department and I would totally recommend him. He knows his stuff. Very friendly and totally didn't want to sell me. He showed my husband and me the numbers and then let us make the decision. I didn't feel pressured at all. I was given good choices for financing. I chose the 0%. It only made sense. I bought just last night. And Justin the manager informed me today that my deal is already approved. The service there is execptional. If you want the experience that you would recieve from a friend or family memeber in the business, you will find it at courtesy. They are the BEST....Thanks guys you did a great job...... More
I cannot say enough nice things about everyone at this dealership. From start to finish, the customer service is excellent. They are courteous, friendly, knowledgeable, fair and quick. I always have a g dealership. From start to finish, the customer service is excellent. They are courteous, friendly, knowledgeable, fair and quick. I always have a great experience there and have complete confidence in their diagnosis of our problem. The whole team goes the extra mile! More
I was happy that I selected Courtesy Chevrolet to make my I was happy that I selected Courtesy Chevrolet to make my auto purchase,all the folks we dealt with were professional, friendly. In all my years of d I was happy that I selected Courtesy Chevrolet to make my auto purchase,all the folks we dealt with were professional, friendly. In all my years of dealing with car dealerships this has been the most pleasant. I highly recommend Courtesy Chevrolet. More
I shopped at other dealers and the sale rep was to pushy and only wanted to make a sale. I walked into your dealership and James walked up to me and asked a few questions. I told him that I was looking ar and only wanted to make a sale. I walked into your dealership and James walked up to me and asked a few questions. I told him that I was looking around first and he gave me his card and when I was ready to give him a call. The used cars were not to my liking so he took me to the new cars. He was pleasant, funny and very patient with me. He did not push any car on me or gave any sales pitch. Everyone in the dealership made me feel welcome and explained everything to me. Totally will recommend to my friends. More