Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Chevrolet
Phoenix, AZ
4,565 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,565 reviews
December 09, 2011
I was helping my son conclude his first new car buying experience. He is very analytical in his approach to new situations so before he started looking for a new vehicle he did his research as to both wha experience. He is very analytical in his approach to new situations so before he started looking for a new vehicle he did his research as to both what he was interested in buying, and more importantly what he felt he could afford. In all, we visited 5 dealerships 2 Volkwagen and 3 Chevrolet. He approached his search in a direct and honest manner where even before he visited each location he informed the sales team what he wanted to buy and what he wanted to spend. As this was his first time in this situation it was an experience where he learned that sometimes not everyone's needs can be met. He also experienced what I would label as heavy handed sales tactics (I am an experienced sales professional) and he quickly learned how to identify when he was being "handled." He learned how to identify a good deal when he saw it and walk away from everything else. His experience with Anthony Lopenzo and the rest of the Courtesy Chevrolet team was positive from start to sold. He was treated with respect and the sales negotiations were open and honest. He later told me that this was a place where he didn't feel like he had to be on his guard. He was told the very best possible price for the car he wanted and a deal was struck; he hasn't stopped smiling yet. He loves his new 2012 Camaro and I have Anthony to thank for that. On a side note he is still getting calls from the other dealerships and every one of them are amazed that he was able to get the deal that he did. The best they could offer him for the price he paid was a pre-owned vehicle or something from the fleet lot. I highly recommend Courtesy Chevrolet and will visit them for my needs in the future as well as recommend them to my friends and family. More
by PMMSR
Employees Worked With
Anthony Lopenzo, Anthony Lopenzo
December 08, 2011
Steve Rimer at Courtesy Chevrolet was friendly, knowlegable, and not at all pushy. In the past I've cringed at the thought of buying a car, but Steve and the team at Courtesy Chevrolet made it a p knowlegable, and not at all pushy. In the past I've cringed at the thought of buying a car, but Steve and the team at Courtesy Chevrolet made it a pleasure. There was a bit of a bottleneck at the finance office due to computer problems and several customers being ahead of me. I don't hold the dealership responsible for this, and besides the extended wait my experience was smooth. The dealership closed at 6 p.m. that day, and while I didn't actually get to drive off until 8:30, Steve stuck around till the end to ensure I was pleased with the car, and helped to synch my phone's Bluetooth and program my OnStar. Based on the quality of product and outstanding customer service, I'll definitely recommend Courtesy Chevrolet to my friends and coworkers. More
by Luckfish
Employees Worked With
Steve Rimer, Steve Rimer
December 08, 2011
I was in and out of the dealership in three hours. They treated me fairly and with respect. This is makes the third car I have purchased from Courtsey Chevrolet. Thx guys. treated me fairly and with respect. This is makes the third car I have purchased from Courtsey Chevrolet. Thx guys. More
by emontoya33
Employees Worked With
Justin Holm and Audel Torres
December 07, 2011
Wow, the guys are really busy today. I dropped in without an appointment to see if they could help. It is Wednesday morning, and the dealership is full if cars and people and even kids everywhere. Probably g an appointment to see if they could help. It is Wednesday morning, and the dealership is full if cars and people and even kids everywhere. Probably getting ready for the holiday break. So, I turned up and after seeing how busy they are, figured I would be asked to come back another day, with an appointment. But to my surprise, I was greeted warly and told they would do everything they could to check and fix my problem, if I would just give them about 45mins to see what the problem is, and how quickly they could fix it. I doubt many dealers would offer this level of service to anyone just dropping in unannounced. Great dealer, great crew. Thanks Courtesy Chev. Look forward to buying my next car from you, maybe the new Suburban. More
by jetjackson
Employees Worked With
Tim Jackson, Tim Jackson
December 03, 2011
Great dealer and great staff. Never try to sell you on services you don't need. Always explain work done and potential future problems. Very friendly and knowledgable staff. services you don't need. Always explain work done and potential future problems. Very friendly and knowledgable staff. More
by jetjackson
Employees Worked With
Tim Jacksom, Tim Jackson
December 03, 2011
we are young adults so we dont go and buy vehicles alot but they worked with what we had which made it easier and made us feel more at ease. and they never tried to sell us anything we didnt want. Therefor but they worked with what we had which made it easier and made us feel more at ease. and they never tried to sell us anything we didnt want. Therefore, it made our experience alot more exciting and made us feel alot better. If i wouldve known now back then we wouldve been here for our 1st vehicle. Thank you for giving us this experience of buying a new truck. And we would also like to thank Cole he was in our deal also and i knew he was nervous considering it was his 4th day on the job but he did a very good job. and especially to shanna del grosso(finance manager)you did an awesome job and you even gave us extra advice to help us in the future.you guys did an awesome job and we are very pleased and we would advice anybody to this dealership THE DEALERSHIP THAT CARES!! More
by aabch09
Employees Worked With
kyle vojtesak, Cole Haney
December 02, 2011
Salesman was easy to work with without being overly aggressive. He lacked the "old school" car salesman rhetoric and was a breath of fresh air. aggressive. He lacked the "old school" car salesman rhetoric and was a breath of fresh air. More
by Earl Tripp
Employees Worked With
Steve Rimer, Steve Rimer
December 02, 2011
Joe is one of the most helpful people at Courtesy, he always greets me with a smile and really knows his job. I recommend Joe for the employee of the month or year award, he is the one person that keeps always greets me with a smile and really knows his job. I recommend Joe for the employee of the month or year award, he is the one person that keeps me coming back to Courtesy for all my service needs. Joe knows his way around the service bay and can answers almost all of my questions and he keeps his employees on their toes. Kudos to Joe Turnage. Sincerely, Ida Alfier More
by IdAlfier
Employees Worked With
Joe Turnage, Joe Turnage
December 01, 2011
as soon as i walked in the dealership he was ready to work. Audel was friendly and professional, he showed me a wide variety of vehicles and sod me a beautiful colorado that i havent had a single problem work. Audel was friendly and professional, he showed me a wide variety of vehicles and sod me a beautiful colorado that i havent had a single problem with. i will definitely come to him again on my next vehicle purchase, and has my highest recommendations to anyone looking for a used vehicle. More
by h2anzel
Employees Worked With
Hanzel Sanchez-Meza
November 30, 2011
The process was simple, I was able to find a vehicle that fit my lifestyle and get in and out quickly. Tony Lee ,Steve Rimer, and John Raffa in the finance were very helpful and friendly throughout the expe fit my lifestyle and get in and out quickly. Tony Lee ,Steve Rimer, and John Raffa in the finance were very helpful and friendly throughout the experience. More
by Klafrance
Employees Worked With
Steve Rimer Tony Lee John Raffa, Steve Rimer
