Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,565 reviews
Greg did a great job. He was very professional and not too aggressive. We knew the vehicle we wanted and the price it was worth. He made the deal happen in just a couple minutes. We are very happy with too aggressive. We knew the vehicle we wanted and the price it was worth. He made the deal happen in just a couple minutes. We are very happy with the experience and would recommend Greg to family and friends. Jason Volk More
From the moment I arrived I was greeted with a smile. Was asked to wait for my service advisor who showed up within 4 minutes. Mr Jackson asked me what I needed done (oil change) and had me sign some standar asked to wait for my service advisor who showed up within 4 minutes. Mr Jackson asked me what I needed done (oil change) and had me sign some standard paper work for the work being done. He also offered me a free car wash, when I asked how much he extended his hand and said a handshake would be good enough payment! Wow okay twist my arm I'm in for that, thanks. Mr. Jackson then showed me to their waiting room. The waiting room was awesome equipped with computers couch's, and even a mini snack bar with hot/ cold food items & drinks. By the time I was done eating and surfing on the internet my car was done. That had to be one of the best experiences I had at a dealership in a long time :) awesome!!!! You guys are the best Sincerely, Susan Skille More
Courtesy Chevrolet is a great dealership. Always responsive. Tim Jackson is an exceptional service advisor. Tim accepts appointment requests, follows through, even calling to verify an appointment responsive. Tim Jackson is an exceptional service advisor. Tim accepts appointment requests, follows through, even calling to verify an appointment. Recently he called me to advise he was going to be away from the dealership for a day and offered me an opportunity to change my appointment which I did. I feel Tim is someone I can trust with my vehicle and is quick to offer me suggestions, pro or con when I bring up a question. In the past I have purchased vehicles from Courtesy and this time I purchased a new Tahoe I purchased it from another dealer through an internet transaction and the experience was less than professional. I returned to Courtesy for service on the vehicle and will look to them for my next Tahoe purchase. I have no doubt the other service advisors at Courtesy are very professional but continue to use Tim because of the trust I have placed in him in the past and he never disappoints me; even to the point of remembering my last visit. For anyone in doubt, shop around but once you go to Courtesy you will not go any place else. Trust, honesty and professionalism is a motto at this dealership. More
I will review the online experience first as this is how I met my contact. I want to say her name is Maribel. She first approaced me on the chat request. Which by the way is kinda cool because you can accep I met my contact. I want to say her name is Maribel. She first approaced me on the chat request. Which by the way is kinda cool because you can accept or click on "not now". I guess this is equivalent to a sales rep approaching you when you walk on the lot.But there is no eye to eye contact and you don't feel so bad saying not now. She was ready when I was to discuss what it was we were looking for. And basically just took preliminary info from me and we made an appointment. If you are not the computer type you will want to go to the lot. They have sooo many cars for every type of person. But I really liked the less evassive approach of going online and Maribel had the sales Rep prepared and we had an appointment to come in. I like when things run smoothly and was pleased all of this was handled prior to our arrival. So the preliminary process gets an A+ from me. More
Came in thinking I would be denied like the dealership i went to. Joey and Steve helped me find a truck that really fit in what I was looking for. After a little be haggling, we got down to a price that wor went to. Joey and Steve helped me find a truck that really fit in what I was looking for. After a little be haggling, we got down to a price that worked for me. Financeartment was also extrodinary in going above and beyond ensuring that I was financed. Would recommened this dealer looking for a folks willingly to help you out. More
James worked very hard to find us a car that would work for our family and fit into our budget. I would definatly recommend this dealership to frieds and family. for our family and fit into our budget. I would definatly recommend this dealership to frieds and family. More
Frankie was very knowledgeable and he took very good care of me. he made sure i got what i came looking for, and followed up on getting me my truck on time. of me. he made sure i got what i came looking for, and followed up on getting me my truck on time. More
We went in for a new truck & got just what we wanted. Kenneth was a great salesman. We told him exactly what we wanted with windows, power, engine, ect. & he brought us 1 truck that had it all! Kenneth was a great salesman. We told him exactly what we wanted with windows, power, engine, ect. & he brought us 1 truck that had it all! More
This was my first Chevy dealer visit and ultimately the first Chevy I've owned. The price offered for my Chevy Equinox was excellent and I thought very fair which is why I ended up purchasing from Courtesy first Chevy I've owned. The price offered for my Chevy Equinox was excellent and I thought very fair which is why I ended up purchasing from Courtesy. My experience with the internet sales representative,Steve Rimer was very good. He was responsive, knowledgeable and friendly. However, I have to say I would have had a more positive experience had the process not been so cumbersome. In this day, time management is extremely important for buyers. I use the online website because I appreciate a smooth and expeditious process. My experience with Courtesy Chevrolet in this regard did not meet my expectations. The Sales Mgr was slow in availability, the Finance Mgr took way too much time to present documents, and I ended up with three visits to the dealership to close the deal. The best car experience for me is when I decide to purchase and I am in and out. The days of waiting in a room for hours I think is gone and Courtesy needs to come up to par. For example, my last vehicle purchase last year, I identified the car online, contacted the dealership, visited, drove for a test drive and finally the next day I returned to sign the paperwork (as they had it ready upon arrival) and I drove off. Total time in the dealership was approx one hour in both visits. More
Eric was easy to work with, not aggressive and willing to Eric was easy to work with, not aggressive and willing to try his best to work with what I wanted and needed. By far the best experience I have had Eric was easy to work with, not aggressive and willing to try his best to work with what I wanted and needed. By far the best experience I have had dealing with a dealership while trying to find a vehicle for my family. More