Courtesy Chevrolet

They were both easy to work with and informative about the vehicle, options and leasing. Steve was friendly, efficient and knowledgeable. Brittany was quick while going over the warranty, service and OnSt the vehicle, options and leasing. Steve was friendly, efficient and knowledgeable. Brittany was quick while going over the warranty, service and OnStar information, but still fully covered any questions I had. She also made the initial OnStar setup go very easy. Thank you to both of them for helping make a new car buying (well, leasing) experience one that I didn't absolutely dread, as I have every other time in the last 25 years of obtaining a new car. Scott Gunn More

This was the best experience I have ever had buying a car. I originally visited the dealership in may and we couldn't make a deal at the time there were no incentives for they Chevy cruzes. But Kelly Han car. I originally visited the dealership in may and we couldn't make a deal at the time there were no incentives for they Chevy cruzes. But Kelly Hanes kept on following up with me and July 1 they had a great deal for me. I got the money back for my trade and got a good deal on the Cruz. Kelly was all over it even after I bought my car making sure that my tint was done and even having them do it on July 4. Then she followed up with me a week later and had them do a wax on my car. I would highly recommend Kelly Hanes and the team at courtest chevrolet. More

Experience was good. Kenny williams ansewed all our questions. He made the expierience pleasent. He really worked with us.he took. His time explaining things to us. questions. He made the expierience pleasent. He really worked with us.he took. His time explaining things to us. More

Lamar was very perseverant about his desire to obtain our business, and made sure that the details of the sale were handled quickly and efficiently. business, and made sure that the details of the sale were handled quickly and efficiently. More

I recently purchased a 2012 Camaro RS from Courtesy Chevrolet and I must say that this was a pleasant and enjoyable experience. Our salesperson, Anthony Alfaro was friendly, professional and worked Chevrolet and I must say that this was a pleasant and enjoyable experience. Our salesperson, Anthony Alfaro was friendly, professional and worked diligently to deliver our Camaro exactly the way we wanted it in record time. We completed the paperwork on a Friday night and Anthony indicated that since our Camaro was not on the lot, he would have it for us to drive home the following Monday since support personnel to arrange for the delivery would not be available until that day. Much to our surprise, we received a phone call from Anthony the following day to tell us that he personally transported our Camaro from where it was stored, that it was being detailed, and that we would be able to drive it home that same day! This service was not expected as we were perfectly happy to wait until Monday for delivery, but Anthony felt we would be happier if we had the car to enjoy for the weekend. We appreciated this very much and must say that Anthony's service and professionalism were exemplary. Russell Delmont, our finance manager drew up the papers and as usual, the amount of paperwork was overwhelming. As a result, there was a misunderstanding regarding the price and terms of an extended warranty. After leaving the dealership and carefully reviewing the paperwork, we concluded that we did not want to purchase the extended warranty at this time. A phone call created an appointment with Russell at which time, he understood our position and graciously made arrangements to cancel the extended warranty and apply those funds to our loan. Russell did his best to get us the best finance rate he could and we are very pleased with the rate and his efforts. We met Roger Fridlund in accessory sales and ordered a gauge package to be installed upon delivery of the gauges.The anticipated installation was quoted to be in a week's time. For reasons unknown, the package was not installed until 3 weeks after the promissed date and effective communication regarding the particulars of the delay was difficult at best. In frustration, I visited the dealership unannounced and asked for a customer service manager. At that point, I had the pleasure of meeting Jeremiah Duncan, the internet sales manager, and relayed my frustration in that I was in the dark as to the status of my gauge arrival and installation date. Jeremiah explained that Courtesy's level of service is typically better than this experience and that he would investigate the problem. A few moments later, Jeremiah indiacted that I should leave my Camaro with him, that the gauge package would be installed the next day, and provided me with a loaner (Chevy Volt)to use in the interim. I was completely taken aback at this immediate solution to the problem and Jeremiah's sincere effort to make things right. As promised, I received a call from the dealership the next day indicating that the installation was complete and that I could pick up my Camaro at any time. When arriving at the dealership, Roger Frilund met with me, walked me to my car, showed me the installation and chatted with me to be sure I was happy with the results. I was completely satisfied. The installation was professionally done, looked attractive and functioned perfectly. I thanked Roger for the installation and happily drove home. The bottom line is that Courtesy Chevrolet provided me with a great purchasing experience. The price of the car and the financing are very fair and although there were some misunderstandings and breakdowns in communication,the fine people mentioned in this narrative made things right quickly and fairly. In my lifetime, I have purchased 9 new different makes of automobiles from 9 different dealers. That being said, none of those 9 experiences were as pleasant, professional and equitable as this experience with Courtesy. Courtesy lives up to its name and proves that there is a reason why it has succesfully been in business since 1955.This includes the managerial ability to have survived the unfortunate economic climate at a time when other dealers were forced to close their doors. To be sure, I have and will continue to recommend Courtesy Chevrolet to everyone anticipating the purchase of a vehicle. Nate D'Anna Phoenix, Arizona More