
Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Exelent Cervice I Can really count on Doug. He has great costumer service. Doug will Always give me knowledgeable advices! Takes me in on time and trys his best to do I Can really count on Doug. He has great costumer service. Doug will Always give me knowledgeable advices! Takes me in on time and trys his best to do the job in timely manner. It is pleasure working with Doug Smith. More
Tim Jackson is great Tim Jackson was again very helpful in getting my car fixed. My blinkers weren't working and he said it would take about 1 1/2 hrs. to fix and he was Tim Jackson was again very helpful in getting my car fixed. My blinkers weren't working and he said it would take about 1 1/2 hrs. to fix and he was correct. He is always friendly and I like that he gives me a coupon for a free drink. Diane More
Tim Jackson . . makes things happen! Had an emergency with 2 tires that needed attention. Called Tim, and he got me in right away, fixed the problem and got me on my way. I know that when Had an emergency with 2 tires that needed attention. Called Tim, and he got me in right away, fixed the problem and got me on my way. I know that when I need service for my 2009 Cobalt, Tim is the only person I will ever need to call. His attention and care for his customers is awesomely wonderful!! Thanks again Tim!! More
Top Service Consultant Tim Jackson always greets you with a smile and a handshake. He is very knowledgable regarding my Cruze and always recommends what is needed to keep i Tim Jackson always greets you with a smile and a handshake. He is very knowledgable regarding my Cruze and always recommends what is needed to keep it running safely. He goes out of his way to make sure that you are taken care of during the service visit. More
Doug Smith IS the best! Doug continues to shine in the service department at Courtesy Chevrolet. He went above and beyond for me when no one else would. He is committed to pr Doug continues to shine in the service department at Courtesy Chevrolet. He went above and beyond for me when no one else would. He is committed to providing outstanding service to anyone he comes in contact with. I would recommend Doug to anyone. Thank you for all your help! More
what a nice guy! Curt was very helpful and reassuring. Helped me figure out what was wrong with my car and even helped me find a coupon to use for the work! Curt was very helpful and reassuring. Helped me figure out what was wrong with my car and even helped me find a coupon to use for the work! More
No appointment, No problem Needed 12,000-mile maintenance and pulled up and was met by Jim. Jim is very professional and friendly. Asked if I had other concerns besides the ma Needed 12,000-mile maintenance and pulled up and was met by Jim. Jim is very professional and friendly. Asked if I had other concerns besides the maintenance. He arranged to have me picked up. To top it off, Daniel, the shuttle driver who picked me up, was a very pleasant young man. More
Worst place to buy a car From what I understand they only give this website to people that purchased a car from them and ended up enjoying the experience. I should of known ri From what I understand they only give this website to people that purchased a car from them and ended up enjoying the experience. I should of known right off the bat that this place was car salesman's paradise. After we started signing the contract my wife was browsing their website and saw the vehicle we were purchasing for MUCH lower on their website than they displayed and we were getting it for. At this point we should of STOPPED there. Their excuse was that our trade in was higher to even out the price... This was a joke. We visited a previous dealer and they offered us the same trade in value. After throwing a stink they lowered the price a bit but still not enough to match their sale price on the site. Stupid me went ahead and bought it because the wife really liked it... Next it took them months to get us in to get the repairs that we agreed upon before the purchase to be fixed. One of which was a paint chip. Well... we went in and turns out their guy messed up the service form so they were not able to take the vehicle... Thanks for having us drive 50 miles 1 way and waste gas for your mistake. Finally a week later we were able to drop it off yet again. After a week of them having our car to pick it up and guess what?! EVERYTHING inside was gone... including the floor mats... Turns out their lack of training set in and their cleaning crew though our vehicle was a trade in so threw everything out. I mean everything. Garage remotes, kids toys, vehicle registration, personal papers, even a $200 stroller. Who trades in a vehicle with a $200 stroller? This cleaner should of asked a supervisor when he noticed this much stuff. We didn't expect our belongings to be missing when our car was sent in for body work as they would never have needed to go inside. We spoke to Mike at the body shop and his response was "Well it says on the authorization form to clean everything out." Oh you mean the very tiny print at the bottom??? Sorry, my pregnant wife didn't read the tiny print at the very bottom when dropping the car off for a paint touch up with a whining 2 year old by her side. She didn't expect you to throw out all our belongings as she though companies had more common sense than that. We were given a 2 year supply of free oil changes when we purchased our vehicle. I can tell you we will be glad to pay $50 to get our oil changed somewhere else so we don't have to deal with this disaster again. More
I took my Terrain in for an oil change Doug Smith Got me in right away and told me later that there was a recall on my Terrain and got it fixed right away. At no charge to me. As I wasn' Doug Smith Got me in right away and told me later that there was a recall on my Terrain and got it fixed right away. At no charge to me. As I wasn't aware of any recalls the terrain. I really appreciate that Doug went out of his way to help me Job well done. I will always recommend Courtesy Chevrolet to everyone Thank you Robert Brenner More
replaced transmission After diagnosis, found I needed a new transmission. Provided loaner truck. Great service all around. Excellent service by service consultant Doug Smit After diagnosis, found I needed a new transmission. Provided loaner truck. Great service all around. Excellent service by service consultant Doug Smith. Highly recommend!! Service tech Alfrado Arrieta. More