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Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Confrontational Staff - Padded Numbers BUY ANYWHERE ELSE! Lamar was a good salesperson but didnt understand our price range/used car needs. I went in to see a vehicle, but it turns ou BUY ANYWHERE ELSE! Lamar was a good salesperson but didnt understand our price range/used car needs. I went in to see a vehicle, but it turns out they didn't have it on the lot. This wouldn't be a big deal but they confirmed that they had it on the phone. This happened TWICE! I also told the salesperson multiple times that I had a set budget for a vehicle, yet the salesperson and managers were confrontational when I wouldnt offer more for a vehicle. Even after I explained that Im sure the vehicle is worth that much, it just wasnt the car for me, they still were argumentative. I would have been open to looking at a different vehicle of the same model, but after coming in multiple times and having such a bad experience I wont be back. NOTE: They charge over $1600 in services and fees....this is just added to boost their profits. Many dealerships offer the same services, but build that cost into their asking price....thats why buying from a dealership is more expensive than buying private. Essentially they are trying to charge you twice, but calling it something different. I literally checked to see if there was factory tint on the windows of the vehicle I wanted to buy, and they still tried to charge me for tinted windows!! Also, they list vehicles online just to get you in the door, and then try to sell you another vehicle. Furthermore they pad all their prices by at least $5,000 and immediately drop $3,000 in an effort to convince you they are providing you a deal. In summary: Don't be fooled when they try to talk circles around the price. Look up what dealerships are selling your trade in vehicle ahead of time. They come down to decent price of cars to sell, but get angry if you dont want to pay for useless service and add-ons, and if you know your vehicle is worth more than they'll give you for a trade in. See for yourself! More
excellent Eric Real Internet salesman was awesome. No more did I hit the send button on an inquiry but he called me right away. Everything that he said he live Eric Real Internet salesman was awesome. No more did I hit the send button on an inquiry but he called me right away. Everything that he said he lived up too! Got us a great deal. Would recommend him for top salesman and give all your staff a 5 star!!! More
Honestly the best dealership I've dealt with This is where I got my first car loan ever gave me an exceptional car payment. Everyone was so great. I went to another dealership to possibly trade m This is where I got my first car loan ever gave me an exceptional car payment. Everyone was so great. I went to another dealership to possibly trade my car in but that dealership attempted to rip me off. I decided to stick with my car I got from courtesy. If I ever decide to get a new car in the future I know where to go More
Treated me like their own family This is the second vehicle we are leasing from Courtesy. We were so happy with the first one and the excellent way were treated that we came back to This is the second vehicle we are leasing from Courtesy. We were so happy with the first one and the excellent way were treated that we came back to get a second one for our daughter. Elias and Brandon the used car manager went over and above what any car sales people have ever done for us. Everyone we worked with in sales, customer service, and financing were so terrific to us. We are planning to go back to Courtesy to get another vehicle for our son! Great people who treat you well. More
Great Dealership Larmar was great to work with. He was very patient and not one of those pushy sales people most of us don't like to deal with. . Everyone I dealt wit Larmar was great to work with. He was very patient and not one of those pushy sales people most of us don't like to deal with. . Everyone I dealt with were more than helpful and friendly. More
Satisfied customer I dealt with Lamar and Joe. Both helped out with looking for a car to replace my previous one. I was always treated well and I think we left both sati I dealt with Lamar and Joe. Both helped out with looking for a car to replace my previous one. I was always treated well and I think we left both satisfied at the price for the car. More
Expert service Tim is an expert when it comes to the service and maintenance of my Chevy Impala. I have taken my car there for oil changes. He great me with a smile Tim is an expert when it comes to the service and maintenance of my Chevy Impala. I have taken my car there for oil changes. He great me with a smile and a free drink coupon. I enjoy working with him, Thanks and keep up the great work. More
Fantastic! From start to finish and even after the sale, you can depend on the team at Courtesy Chevrolet to be there for you! They are honest and upfront and r From start to finish and even after the sale, you can depend on the team at Courtesy Chevrolet to be there for you! They are honest and upfront and ready to help, no matter what your challenges are. I will be a life long customer of Courtesy! Ask for Frankie Blanco or David Escobar when you go! You will get a great deal and you won't be at the dealership for hours...they make sure to get you in your new car and on your way. If you're looking for fleet vehicles for your business, visit Joe Pfeffer...he's the best! I can't say enough about these three gentleman...they are all FANTASTIC! More
steady I just want to say that an employee of yours, Mr.Joe Turnage, was very helpful in locating and finding my car that I traded in. The day after I traded I just want to say that an employee of yours, Mr.Joe Turnage, was very helpful in locating and finding my car that I traded in. The day after I traded it in I realized that I left money in it, Joe helped me find my money. He went out of his way and took the time for me and I appreciated it very much Thanks to Joe Turnage. More
Best car buying expereince ever We were in the market to purchase my daughter her first vehicle. David Escobar was amazing, he was extremely knowledgeable and answered all of our que We were in the market to purchase my daughter her first vehicle. David Escobar was amazing, he was extremely knowledgeable and answered all of our questions. I was very impressed with his ability to relate to my teenager and insure she was getting a car she truly liked. Finally, Martha Keith in finance was phenomenal. She was extremely personable and took the time to explain everything in detail making sure we had a clear understanding of the process. I would like to thank everyone at Courtesy Chevrolet for an outstanding experience, we will be back!!! More