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Courtesy Chevrolet Center

San Diego, CA

4.5
3,574 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,574 Reviews of Courtesy Chevrolet Center

November 17, 2018

Always a pleasure to take my Cruz into Courtesy. Bought there 7 years ago and maintained there by knowledgeable, interested, courteous service personnel. Rafael is t More

by claritylynne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Nov 20, 2018 -

Courtesy Chevrolet Center responded

We appreciate your kind words. Thank you for continually choosing Courtesy Chevrolet for your vehicle needs. Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 16, 2018

Quick and Easy Larry in the Service center was very informative and handle my service issue in a timely manner, having my car back to me that same day. More

by MONTI.JAYSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade, Larry Cook
Nov 20, 2018 -

Courtesy Chevrolet Center responded

Thank you for the kind words! We couldn't be happier that Larry was there to provide you with such exceptional service! If you have any further needs, please come back to see us. Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 16, 2018

Long wait for service I had an appointment for 9:30am, my truck didn’t go in until 10:10am and that’s only after I complained. The reason people make appointments is so we More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
November 16, 2018

Car issue Rafael was a great help. He made sure everything was getting taken care of right away for me. He made sure I got a rental car while my car was wotked More

by shirlemorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Nov 20, 2018 -

Courtesy Chevrolet Center responded

Thank you for this great review! We're excited to hear that Rafael took care of you! He is a great asset and we appreciate all he does. Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 16, 2018

oil change service manager very friendly always offering if we need anything else to help, he is very fair and tells you straight out no B.S on what your car nee More

by Q-MANAGEMENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boggess, Jared Liston, Luke Hopkins
Nov 20, 2018 -

Courtesy Chevrolet Center responded

We sincerely appreciate your feedback. Each employee is a valued member of the Courtesy Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 15, 2018

1st Service Appointment I gave them a 5 because the Service Writer Larry Cook always goes above and beyond to provide excellent customer service. The car washes aren't so gre More

by saparis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cook
Nov 20, 2018 -

Courtesy Chevrolet Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Larry was able to go above and beyond. Feel free to call or stop by if there's anything else we can do for you. Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 14, 2018

Power Steering Recall Had a 9am appointment to fix the recall on my truck. Was told originally that it would take 2 hours. Actual appointment was barely over an hour, so More

by GRAFFAM.JW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Nov 14, 2018 -

Courtesy Chevrolet Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 14, 2018

Great customer service Courtesy Chevrolet took care of our vehicle needs in a timely manner. We were in and out of there in time for us to take a drive out to Yuma and back More

by WENDYROSEBOATWRIGHT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Cook
Nov 14, 2018 -

Courtesy Chevrolet Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 14, 2018

Dealer is good but the Parts Dept is not so good I'm very satisfied with my purchased of the vehicle. However, I had gone into the gmc.com website and looked at the mats for my vehicle. According More

by JWJD-92104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dinsmore
Nov 14, 2018 -

Courtesy Chevrolet Center responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 13, 2018

Larry Cook is a super star service associate!!! We had an issue with a loaner car and Larry exceeded all expectations. Larry is the Man! He went out of his way to fix the issue and keep up to date More

by KEvin Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cook
Nov 13, 2018 -

Courtesy Chevrolet Center responded

Thank you for your feedback. Larry is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

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