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Courtesy Chevrolet Center
San Diego, CA
3,574 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,574 Reviews of Courtesy Chevrolet Center
November 22, 2018
Felt like home Kam greeted us with a smile and didn’t pressure us at all. He wanted to make sure we got what we wanted. Great service from the moment we got there to Kam greeted us with a smile and didn’t pressure us at all. He wanted to make sure we got what we wanted. Great service from the moment we got there to moment we left. Will come back and refer friends and family. More
by Rqchevy
Employees Worked With
Kameron Cox
November 22, 2018
Buy a new Truck Everyone there were really kind and were helping the best they could so that we can be happy and satisfied for what we were looking for. Everyone there were really kind and were helping the best they could so that we can be happy and satisfied for what we were looking for. More
by LUCY_TJ1980
Verified CustomerEmployees Worked With
Alex Kapetanios
November 22, 2018
Started shaky but ended up very good When I first came in Larry Cook was not in and I had to deal with someone else. Larry was out and not coming in until the afternoon. I'm not sure wh When I first came in Larry Cook was not in and I had to deal with someone else. Larry was out and not coming in until the afternoon. I'm not sure who it was by name so I did not rate them below but would have been 2 stars below Larry. I was told it would next day before they could even put a tester on my truck to see why the engine light was on and I figured the same for putting on new tires. The problem could have been caused from a recent fuel injection service. Reluctantly I said then I would need transport home in Lakeside. He mentioned something about a $20 limit but did authorize a ride home for me. When at home I looked up my warranty papers and a rental car was authorized for breakdowns but after calling a car rental place they said it had to be arranged by the dealership. I called and left a message but when I didn't get an answer back right away, I called and said to just cancel everything I would be there at 5:30 pm to pick up. I was wishing I had not left the truck in the first place. In the meantime Larry called me and said to give him an hour and he would have the tires finished and the engine light checked. Larry came through for me as he always does and I was able to pick my truck up at 5:30 pm with the new tires on, the engine light reset and the truck washed. This is not the first time I have had exceptional service from Larry. More
by gnsagen
Employees Worked With
Larry Cook
November 21, 2018
COURTESY CHEVROLET. San Diego SUCKS! I bought a 2019 Chevrolet Spark. I was told it was electric and gas powered. The salesman told me it got 40 mpg. It gets 20 mpg. I was promised free I bought a 2019 Chevrolet Spark. I was told it was electric and gas powered. The salesman told me it got 40 mpg. It gets 20 mpg. I was promised free 12 months of On Star, I received 1 month. The Wi-fi does not work. I exceeded my monthly usage immediately. I was told the vehicle had electric power, as well as gas. After I purchased it, I was informed it would cost thousands extra to use the electric features. I paid extra for electric door locks and the service department has refused to install them. The General Manager will not return my calls. This is a terrible dealer. They promise everything and lie, to sell their cars. The Salesman, Ignacio, was very ignorant about the vehicles and had to ask his supervisors every question I asked. They gave him the wrong and deceitful information. This is not acceptable and I do not want this vehicle. Everything about it, is wrong. A B Earls More
by abearls
Employees Worked With
Ignacio , Doug Burroughs
November 20, 2018
Worst experience ever Stay away from this people!!! They did everything possible to rip me off with all dishonest tricks. The only reason I made business with them was I pr Stay away from this people!!! They did everything possible to rip me off with all dishonest tricks. The only reason I made business with them was I promised my wife the vehicle they had. If you are looking for real good prices and honest culture Courtesy Chevrolet is not where you want to be.And not only they will rip you the maintenance team is the worst I ever seen in a dealer. Just 1 hour after leaving the dealer the vehicle brakes failed putting me in risk of accident twice. They are careless about clients safety or life. And if that is not enough they made various credit checks against my will because was a direct sale no finance required. I told them do not search my credit and however they did without even tell me. Trying to pay was painful since they do not accept more than $3000.00 what is a really shady business behavior only comparable with scams and money laundering business. I will never return to that dealer and will tell all people I know to stay away from them More
by JULIOCARTAGENA11
Employees Worked With
Jesse Miller, Carlos Covarrubias
November 20, 2018
Customer Service I have purchased several cars over the years from Courtesy and they have always provided me the best price and service. Andy in the service departmen I have purchased several cars over the years from Courtesy and they have always provided me the best price and service. Andy in the service department maintains all my cars and delivers excellent customer service. More
by Randy J. Daniels
Employees Worked With
Andy Reaves
November 19, 2018
Great service Dropped off vehicle and was done in a few hours. The price was reasonable and able to find a coupon for multiple services compared to regular price. Dropped off vehicle and was done in a few hours. The price was reasonable and able to find a coupon for multiple services compared to regular price. More
by CHBURBANK
Employees Worked With
Andy Reaves
November 19, 2018
Quick and minimal waiting Fast and friendly service all the time and always meets my expectations. Rafael is always easy to work with and provides the services that are needed- Fast and friendly service all the time and always meets my expectations. Rafael is always easy to work with and provides the services that are needed- never overcharging. More
by RCORDEROBOWEN
Employees Worked With
Rafael Ramirez
November 19, 2018
Larry Cook Larry was very professional and courteous. My experience was outstanding. My car was completed on time. Everyone I dealt with was very nice. Thank Larry was very professional and courteous. My experience was outstanding. My car was completed on time. Everyone I dealt with was very nice. Thank you More
by minteerj
Employees Worked With
Larry Cook
November 17, 2018
Regular service on 1 year old Colorado Great service done quickly. Friendly and efficient... while I waited. Rafael was courteous and kept me updated while waiting. Will be back to Courte Great service done quickly. Friendly and efficient... while I waited. Rafael was courteous and kept me updated while waiting. Will be back to Courtesy chev. More
by SURFQ1
Employees Worked With
Rafael Ramirez
