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Courtesy Chevrolet Center

San Diego, CA

4.5
3,574 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,574 Reviews of Courtesy Chevrolet Center

December 17, 2020

Poor servicié by the company Chevrolet, they were not able to put knew wheels because they were not allowed to orden the lack which the wheels need to change they More

by MARTHACECILIADIAZGALLEGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Ramirez, Tom Boggess
Dec 18, 2020 -

Courtesy Chevrolet Center responded

That is not the kind of experience we seek to provide, Martha. Please call us when you can so we can address this together. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 17, 2020

Great work and being provided a loaner vehicle was a great perk. Appointments can be scheduled on the Chevy app, which is helpful, everyone is helpful despite how busy they are. Thanks to Rafael from th More

by Xan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Dec 18, 2020 -

Courtesy Chevrolet Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 16, 2020

courtesy Chevrolet is wonderful they made me a fantastic deal on the new 2021 Trailblazer from sales to management went great smooth and fast friendly More

by ROB.HOLLEY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Holley, Alex Espinoza
Dec 18, 2020 -

Courtesy Chevrolet Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 14, 2020

Kris was our sales rep and he was very kind and trustworthy. I really believe he was an honest sales man. He went above and beyond to help us and make sure all our needs were met. More

by PRICEP87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken from finance, Joe Piza, Kris Jones
Dec 17, 2020 -

Courtesy Chevrolet Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 14, 2020

Service rep was friendly and quick to get my car repaired and returned to me. He even arranged for a ride home for me. Thanks More

by TOMASDCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boggess
Dec 17, 2020 -

Courtesy Chevrolet Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 12, 2020

Great service and customer service! Good atmosphere in Mission valley. Easy to schedule appointments and always nice service consultants. Bought my last 2 cars here and always get auto services done at co More

by CHELSEAGEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez, Katrina Munoz
Dec 16, 2020 -

Courtesy Chevrolet Center responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 12, 2020

Buying a car was a good experience. Getting them to follow through with their promises (which I paid for in advance) was another story. Told me there was no service scheduled, even though THEY called M More

by DANGERDAD71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Bracamontes
Dec 23, 2020 -

Courtesy Chevrolet Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 11, 2020

Just excellent service by Carmen, she is the best service advisor I have ever dealt withAlways friendly customer service at its best. Keep up the good work Miss Carmen, More

by serchinghon619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Bracamontes
Dec 16, 2020 -

Courtesy Chevrolet Center responded

Thank you for the awesome feedback! You're right, Carmen is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 10, 2020

Super knowledgeable staff. Great experience and the car is absolutely beautiful. Couldn’t be more happy with the experience overall. Long term customer for sure. More

by SCARDESIGNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanguy Pepiot
Dec 15, 2020 -

Courtesy Chevrolet Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 09, 2020

Rafael is awesome. He always takes good care of us whenever we have to bring our car in for service. We were in a pinch with transportation this last time and he helped us through it which was a huge More

by ALGB8452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Dec 14, 2020 -

Courtesy Chevrolet Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

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