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Courtesy Chevrolet Center

San Diego, CA

4.5
3,574 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,574 Reviews of Courtesy Chevrolet Center

December 29, 2020

Unprofessional salespeople. Forgot to give me a copy of my lease, switched the color of the vehicle I was getting the day the car was being delivered. More

by EBEHRMAN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris Jones
Jan 05, 2021 -

Courtesy Chevrolet Center responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 25, 2020

It was good to have OnStar notify of a need for service. Easy to make an appointment with Rafael. Service performed in the time and for the price quoted. All good. More

by sb.bb7784
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Dec 30, 2020 -

Courtesy Chevrolet Center responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 24, 2020

Excellent experience buying a used Mazda 3. MichaelAngelo was especially patient and helpful over the course of three visits. Service was great all around, and I’m really glad that the car I More

by TIMMYPARKER27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dominguez
Dec 29, 2020 -

Courtesy Chevrolet Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 24, 2020

Well they keep harassing me to leave feedback, so here we go. I had to take my car three times during the pandemic to deal with what I felt should have been one issue. It was frustrating. The staff (Katri More

by kevinandrew6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
Dec 29, 2020 -

Courtesy Chevrolet Center responded

Kevin, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 23, 2020

The staff was great. Very helpful. But it was early evening and the prep for the vehicle delivery was rushed and lacking. The carpets were dirty, wheels still had grease on them. Their policy is not More

by KEVIN@OHLER.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Espinoza, Aldo Mendez
Dec 23, 2020 -

Courtesy Chevrolet Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 23, 2020

Got an appointment within a day. They where very busy but Tom made it a point to communicate and get me taken care of, Great Customer Service!! More

by W.PAULISICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boggess
Dec 23, 2020 -

Courtesy Chevrolet Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 21, 2020

VERY DISAPPOINTED, EMAILED ME EVERY WEEK TELLING I HAVE 1 MORE OIL CHANGE BUT WHEN I GOT THER THEY TOLD ME IT WAS 60 DOLLARS? AND TO BUY ANOTHER 3 FOR 100????? NEVER GOING TO GO THERE ANYMORE -DISAPPOINT More

by ssmmlopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Ramirez, Tom Boggess
Dec 23, 2020 -

Courtesy Chevrolet Center responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 21, 2020

I loved my experience with courtesy chevrolet. Everybody was very welcoming and helpful. I will definatley recomend others to go to courtesy chevrolet in the future. More

by EHREN.ARCHULETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgi Radkov, Ernie Negrete
Dec 23, 2020 -

Courtesy Chevrolet Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 18, 2020

The process was smooth and my Volt service was taken care of well. They kept me updated throughout the process. I will definitely take my car back to Courtesy Chevrolet for service work. More

by Preowned Volt Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
Dec 23, 2020 -

Courtesy Chevrolet Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 18, 2020

Excellent customer service. Would highly recommend Solon, he exceeded my expectations and went above and beyond with a pressure free experience. This is my 4th vehicle purchased at Courtesy and will continue More

by H. Hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solon Woodard, Alex Espinoza
Dec 23, 2020 -

Courtesy Chevrolet Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

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