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Courtesy Chevrolet Center

San Diego, CA

4.5
3,574 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,574 Reviews of Courtesy Chevrolet Center

January 20, 2021

Was in and out within 1 1/2 hour as predicted by Rafael for oil change and tire rotation. Friendly staff. Been coming here for all service neefs since 2012. More

by HEIDI421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Jan 25, 2021 -

Courtesy Chevrolet Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 20, 2021

Pretty happy with my purchase. I want to thank the great people from your dealership for the help provided to me: Paul, Sergio and Ken. More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Zamora, David Dominguez, Paul Odvina
Jan 25, 2021 -

Courtesy Chevrolet Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 19, 2021

Carmen was nice.lady at the payment desk was rude.wouldn’t take my coupon for 3 future oil changes told me go to Groupon. More

by CHRISTINABURKE2017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Carmen Bracamontes
Feb 05, 2021 -

Courtesy Chevrolet Center responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

January 18, 2021

My husband and I were very satisficed with the Courtesy sales team and Solon in particular. He's a straight shooter and fair. Overall, great experience. More

by elizabethclink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solon Woodard
Jan 21, 2021 -

Courtesy Chevrolet Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 18, 2021

This dealership did nothing to go above and beyond for the sale of the vehicle. I had an appointment and the vehicle was not ready when I arrived. The vehicle was dirty and stuffed in the back of the lot, More

by BC20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Piza, Ernie Negrete, Alex Espinoza
Feb 05, 2021 -

Courtesy Chevrolet Center responded

We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

January 18, 2021

Overall we are extremely satisfied with our purchase. The experience was great. The customer service was excellent. The only reason I couldn’t give it five stars was because of the time we were there. More

by 4DANDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mckenna, Edward Nunez
Jan 21, 2021 -

Courtesy Chevrolet Center responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 18, 2021

The Courtesy Chevrolet dealership sales personnel, including the manager and assistant manager and my sales representative appeared to do their utmost to resolve the problem, though it took much longe More

by HJSOLOMON88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin True, Solon Woodard, Edward Nunez
Jan 21, 2021 -

Courtesy Chevrolet Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 15, 2021

Everything was great until we needed the due bill completed They should have given us a loaner if they needed the vehicle so long Big inconvenience More

by JOANNA
Recommend Dealer
Yes
Employees Worked With
Michael Oyoque, Alex Espinoza
Jan 21, 2021 -

Courtesy Chevrolet Center responded

Joanna, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 15, 2021

We are happy and very much satisfied for the great customer service provided by Zach Dow . He is a great guy, very friendly! Great job ! More

by AMYKYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dow
Jan 21, 2021 -

Courtesy Chevrolet Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 15, 2021

Thanks for the work work Tom, keeps me informe if there is a problem to fix. great guy to talk. I see you next time More

by VICTORVALERIO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tom Boggess
Jan 21, 2021 -

Courtesy Chevrolet Center responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

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