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Courtesy Chevrolet Center

San Diego, CA

4.5
3,574 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,574 Reviews of Courtesy Chevrolet Center

January 26, 2021

Awesome Service and Kat was an amazing service advisor!!!! Kept me Informed and she was such a pleasure to work with. Will return and promote your service department because of her. More

by Felix Sims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
Jan 28, 2021 -

Courtesy Chevrolet Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 26, 2021

I was no able to contact the service center, nor did I hear from them all day. This was concerning since I did a night drop the day before. I had to show up in person to figure out the status of my truck. More

by NICK.NASSIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach
Feb 05, 2021 -

Courtesy Chevrolet Center responded

It seems there was some minor miscommunication between you and our service representative. We want all of our visitors to walk away satisfied and the details within this review do not reflect our customer service expectations. Please contact us at your earliest convenience so we can help resolve these concerns. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

January 23, 2021

Great experience. They had the inventory I wanted and turned a service visit into a new truck. A very professional experience by a knowledgeable crew. Thanks all. More

by pkramer23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Piza, Kris Jones, Ernie Negrete
Jan 27, 2021 -

Courtesy Chevrolet Center responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Courtesy Chevrolet of San Diego! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 22, 2021

John Boyer was a great salesman, he was really attentive and gave me and my family freedom to choose without pressure. We spent almost all day at the dealership test driving several different cars at no poi More

by Rosane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Boyer, Alex Espinoza
Jan 26, 2021 -

Courtesy Chevrolet Center responded

Thanks for this awesome review, Rosane! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 22, 2021

Its a good dealership. I was skeptical at buying a car from this dealership but after talking to the staff it seems like I was getting a good deal. More

by DURRARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boggess
Jan 27, 2021 -

Courtesy Chevrolet Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 21, 2021

Not getting back to me, poor customer service after leasing the car. The salesman was supposed to check out an option to install lcd's . More

by ROTEMLA
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Michael Oyoque
Feb 05, 2021 -

Courtesy Chevrolet Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

January 21, 2021

Excellent customer service, The price for the car was a fair and reasonable deal. Thank you very much and I will be Recommending my clients. More

by abiyow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgi Radkov, Alex Espinoza
Jan 26, 2021 -

Courtesy Chevrolet Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 21, 2021

Initially I was treated well, then they couldn't approve my wife, so she could get the credit. Instead they Insisted I buy the car. More

by JESS37533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgi Radkov, Tanguy Pepiot, Alex Espinoza
Jan 26, 2021 -

Courtesy Chevrolet Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 20, 2021

Great experience. John is the best you have and did an excellent job throughout the entire process. Will definetly recommend him and your team in the future More

by KT.DUONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Boyer, Alex Espinoza
Jan 25, 2021 -

Courtesy Chevrolet Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 20, 2021

Previous parts customer and returned time to time to check out used and new vehicles. Overall I'm satisfied with my 2021 Silverado Custom purchase. The experience was great and is comparable to other fo More

by DTCAMMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanguy Pepiot, Jesus Munoz
Jan 25, 2021 -

Courtesy Chevrolet Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

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