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Courtesy Chevrolet Center

San Diego, CA

4.5
3,570 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,570 Reviews of Courtesy Chevrolet Center

June 22, 2021

My husband said the service advisor was just plain rude. More

by MALONEYGT
Customer Service
Recommend Dealer
No
Employees Worked With
Katrina Munoz
Jun 25, 2021 -

Courtesy Chevrolet Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

June 22, 2021

They were very effficient and provided me with all the necessary details More

by EMMAFLOOD131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solon Woodard
Jun 25, 2021 -

Courtesy Chevrolet Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

June 22, 2021

The manager and salesman were true to their word and what they promised over the phone. First car dealership that’s honest and delivered what we were promised for an amazing price. I love my new car- Than More

by Luca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Jones, Ernie Negrete
Jun 25, 2021 -

Courtesy Chevrolet Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

June 22, 2021

The Best Experience my wife and I ever had purchasing a vehicle from any dealership. The General Manager Justin, The Salesman Georgi and the Finance Manager Fernando all made this a great experience and tr More

by ROLAND & MANNETTE
Recommend Dealer
Yes
Employees Worked With
Finance Manager Fernando Garcia-Aguiniga = 5 Stars, Justin True, Georgi Radkov
Jun 25, 2021 -

Courtesy Chevrolet Center responded

Thank you for recognizing your experience at Courtesy Chevrolet of San Diego. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

June 22, 2021

I'd like to say how refreshing it was to interact with a group of professional folks from the sales to the finance team and never feel pressured to make a decision before I was ready to do so! Even the afte More

by RAY.VANMETER
Recommend Dealer
Yes
Employees Worked With
Edward in Sales was extremely professional and made you feel like a good friend, Christa De La Torre
Jun 25, 2021 -

Courtesy Chevrolet Center responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

June 22, 2021

Zach always does a great job helping us with our vehicles. More

by VANDALMIKE19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dow
Jun 25, 2021 -

Courtesy Chevrolet Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

June 21, 2021

Good work on fixing the vehicle but customer service was lacking More

by JACOBNICHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez, Katrina Munoz
Jun 23, 2021 -

Courtesy Chevrolet Center responded

Jacob, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

June 18, 2021

Justin and Danial provided Excellent customer service and did an excellent job on taking care of our concerns, I definitely will contact them if we need addition service or help concerning or purchase. Thank More

by THOMASLUZANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danial, Justin True
Jun 23, 2021 -

Courtesy Chevrolet Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

June 18, 2021

Really bad customer service, I took my car to get a smoke check, they made me wait for 5 hours stating it wouldn’t be long. Carmen the lady that had my paper work never came to let me know how it was going a More

by VELIZ_ALMA18
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Carmen Bracamontes, Edward Nunez
Jun 21, 2021 -

Courtesy Chevrolet Center responded

Hello Alma, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

June 17, 2021

I But my car here and I have a good experience they are so friendly it was very easy to buy my car I recommend them More

by FABIMORENO875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Covarrubias, Katrina Munoz
Jun 22, 2021 -

Courtesy Chevrolet Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

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