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Courtesy Chevrolet Center

San Diego, CA

4.5
3,570 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,570 Reviews of Courtesy Chevrolet Center

October 05, 2021

Great quality work and customer services.The service Great quality work and customer services. The service adviser team is 100% great and good team More

by equiroz0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz, Carmen Bracamontes
Oct 07, 2021 -

Courtesy Chevrolet Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 05, 2021

some things are beyond your control. Location hard to get to. Easy for car to be hit in dealership. This time for a simple oil change the odometer was changed from miles to km and the radio console chan More

by lsmacke
Recommend Dealer
Yes
Employees Worked With
Jasiel Roman
Oct 07, 2021 -

Courtesy Chevrolet Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 01, 2021

Horrible customer service. Lack of knowledge from service advisors, along with no communication on service. More

by twimberly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott., Rafael Ramirez, Zach Dow
Oct 01, 2021 -

Courtesy Chevrolet Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 01, 2021

I don’t trust them and feel service is pushed that isn’t needed. They also charge too much for labor - excessive time charged for simple tasks. More

by Chevy Convert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Ramirez
Oct 01, 2021 -

Courtesy Chevrolet Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work towards a resolution. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 01, 2021

great experience. Painless truck purchase. Friendly and professional staff. Would recommend this dealership to anyone. More

by KATKOMP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolpho Villanueva, Justin True, Joe Piza, Alex Espinoza
Oct 04, 2021 -

Courtesy Chevrolet Center responded

We cannot thank you enough for your wonderful review of Courtesy Chevrolet of San Diego and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

September 30, 2021

Zach Dow helped make sure I was completely taken care of and informed about my truck and what was needed. What a great guy and absolute professional. Thanks, Zach! More

by PATRICK.J.YEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dow
Oct 01, 2021 -

Courtesy Chevrolet Center responded

Hi Patrick, and thank you for this great review! We're happy to hear that Zach took care of you! They are a great asset and we appreciate all that they do. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

September 30, 2021

The sale and financing was quick and painless. Communication and follow through were just ok More

by SIMPLEBF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Jones, Seth Lopez, Ernie Negrete
Oct 01, 2021 -

Courtesy Chevrolet Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Courtesy Chevrolet of San Diego, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

September 28, 2021

Zach was very helpful .perfect on timing and excellent customer service . Will have no problem coming back . More

by JOEL.CHAMIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dow
Sep 29, 2021 -

Courtesy Chevrolet Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

September 28, 2021

They were so helpful and courteous about servicing my 2021 Tahoe. I had a small list of items that I wanted them to review and they were fast and effiencent. I am so happy that I chose them to be my serv More

by RIVERAMBER2003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Dow
Sep 29, 2021 -

Courtesy Chevrolet Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

September 25, 2021

They made my buying experience very smooth and easy. I got my first car from here. This is my second one and I love it. More

by JUSTTRYINTOSHINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Zamora, Alex Espinoza
Sep 27, 2021 -

Courtesy Chevrolet Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

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