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Courtesy Chevrolet Center

San Diego, CA

4.5
3,570 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,570 Reviews of Courtesy Chevrolet Center

October 14, 2021

Rafael is the best! He works hard every minute to let me know how everything is going! More

by LIZ.SIMONDS.THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Oct 15, 2021 -

Courtesy Chevrolet Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 14, 2021

The salesman was outstanding. He did not try to pressure me or steer me in a different direction. His dedication and professionalism were commendable. His knowledge of the product was exceptional. More

by DONCHATEAU
Recommend Dealer
Yes
Employees Worked With
Solon Woodard, Alex Espinoza
Oct 15, 2021 -

Courtesy Chevrolet Center responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Courtesy Chevrolet of San Diego. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 14, 2021

Zero customer service. I was there from 8:40 until 1 pm just for an oil change and break inspection. If zero star was an option I would’ve put zero. More

by STEVENRABBAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katrina Munoz
Oct 25, 2021 -

Courtesy Chevrolet Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 12, 2021

It was not easy to find the car I wanted but Georgi secured it, called me right away to come down and take a look at it, got it prepped for delivery and dropped the new Tahoe at my home that evening. G More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgi Radkov, Alex Espinoza
Oct 14, 2021 -

Courtesy Chevrolet Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 11, 2021

No thorough inspection done to my vehicle, from transmission fluid leak to tire air pressure. More

by bjague
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Katrina Munoz
Oct 25, 2021 -

Courtesy Chevrolet Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact at your convenience. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

Oct 26, 2021 -

bjague responded

I responded to your email you provided

October 09, 2021

I was getting emails for almost 2 months from on star about a battery issue, courtesy told me to dismiss the emails, I took the vehicle for check up because I continued getting the emails and they dismis More

by SAIDA_BU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Ramirez
Oct 25, 2021 -

Courtesy Chevrolet Center responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 09, 2021

They are very helpful. Give you the best deal out there. Very nice and understanding. Will definitely becoming a repeat customer. Seth and Sergio were great to work with. I couldn’t ask for a better experie More

by Mar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Lopez
Oct 11, 2021 -

Courtesy Chevrolet Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 08, 2021

Very good collection of staff. Helped me get the perfect car at a great price! More

by JAMARMILES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
Oct 11, 2021 -

Courtesy Chevrolet Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 06, 2021

The service took longer then expected, even when I authorized to refuse the tire rotation. So this should have created more time in the process, but it did not. More

by TNAVARRO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Arredondo
Oct 08, 2021 -

Courtesy Chevrolet Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

October 06, 2021

Mike McKenna & the sales team made after hours service pick-up painless. Zach in service was very responsive and I appreciate him taking care of my factory warranty claim. More

by RoadmapTax
Recommend Dealer
Yes
Employees Worked With
Mike Mckenna, Zach Dow
Oct 08, 2021 -

Courtesy Chevrolet Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

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