Courtesy Acura | Page 731

I have always received very prompt, courteous and professional service from Courtesy Acura. I took my 2010 TL into Courtesy without an appointment yesterday and received my service within one hour. professional service from Courtesy Acura. I took my 2010 TL into Courtesy without an appointment yesterday and received my service within one hour. I was treated very professionally by the staff, and the work, although routine, was accomplished very competently. I have had uniformly positive experiences with Courtesy Acura personnel, both sales and service, over the course of my five separate Acura purchases and leases. I would recommend this dealership without qualification. More

I have had great service from day one with Courtesy Acura. Our 2004 MDX now has over 100,000 miles on the clock and I'm looking at driving it until 200,000 due to the service I receive at Courtesy. A Acura. Our 2004 MDX now has over 100,000 miles on the clock and I'm looking at driving it until 200,000 due to the service I receive at Courtesy. All repair/service/maintenance has been top notch and fairly priced. Always friendly service, always a thoughtful comment on how to keep the car rolling and it comes with a wash/vacuum after each service. Kudo's to the Courtesy Acura team. More

Have been taking cars to Courtesy over 12years. We have a 2001 CL -GREAT car, but aging, and needs help on occasion. Most recently-the battery was getting weak, and we had a leaking front tire. Lorenzo offe 2001 CL -GREAT car, but aging, and needs help on occasion. Most recently-the battery was getting weak, and we had a leaking front tire. Lorenzo offered to repair the tire - to see if we could stop the leak. Unfortunately, it kept leaking - and the tires wwere less than a year old. He worked it so that we only had to buy2 new tires. Secondly -when the battery replacement started, we found bad cables. This was unforeseen, and I needed my car....Lorenzo offered a loaner so I would not be carless. I love that they are always willing to help the customer. Secondly -I love the courtesy ride program - they are always there for you - and Chewy remembered me from my last visit -and took me to work without asking directions the second time! Makes you feel pretty good. More

Went in to have my wifes car serviced on 12/05/2011 and as always was met by a very helpful staff member (Emily).While waiting the 45 minutes to get the oil changed I spoke to Kerry Walton who I've talk to as always was met by a very helpful staff member (Emily).While waiting the 45 minutes to get the oil changed I spoke to Kerry Walton who I've talk to before and was asked if I was ready for a new MDX. I SAID THE ONLY WAY TO DO THAT WOULD BE AN INCREDIBLE DEAL.... MY WIFE LOVES HER NEW MDX!!! It was one of the best experiences ever will refer everyone I know to them. Steve More

Courtesy Acura is a Great Place to purchase a car. Charell, our sales associate was outstanding. We were not pressured at all. Charell asked us what it would take to put us in the TL. We explained Charell, our sales associate was outstanding. We were not pressured at all. Charell asked us what it would take to put us in the TL. We explained our situation to him and Charell made sure we took the car home the evening we were in the show room. We explained that we wanted to purchase the car in 4 days, but we left Courtesy with our car that night, without any added pressure from Charell. We were asked if we were able to leave a check for a certain amount and it was a deal. We were very pleased with his professionalism, knowledge of the car, and his willingness to accommodate us. Actually, all of the sales associates were friendly and helpful. We were quoted one price over the internet (which was actually less than the price of the car we purchased), Charell spoke with the Manager, and he honored the quote. Zcarre in the financing department was awesome. Once our car was delivered, Sean assisted us in further explanation of the vehicle. We purchased extras for our car. Upon picking up the car, we discovered the side molding was not installed. We had to leave the car another night. Sean and Zcaree were most apologetic. Our check for the all weather floor mats was returned to us. In addition, Zcaree personally delivered our car to us, and we live near downtown Denver, which is not close to Courtesy at all. Sean and Charell both called to make sure we were completely satisfied with our car and told us if for any reason the extras we purchased were not to our expectations, to please call them. We were also given extra free oil changes, due to our inconvenience. We will purchase at this Dealership again in the future. Our TL is just a great car! Do not purchase an Acura at Mile High Acura, as the two dealerships do not care in their treatment of clients. We visited Mile High several times and when we were ready to purchase the TL we were pressured and told that if we waited a week the $500 discount we were offered would not apply. Also, we had discussed on each visit that we were going to purchase a new car. Upon entering the dealership we were shown a 2008, 2009 and a demo car, even though we explained that we wanted a new car. We purchased the car we wanted at Courtesy and it was less than the price quoted at Mile High. More

Cheers to you Courtesy Acura from my wife! We have been with Courtesy Acura for 2 years, throughout our time with Courtesy, the service department has consistantly been responsive to our needs and more tha with Courtesy Acura for 2 years, throughout our time with Courtesy, the service department has consistantly been responsive to our needs and more than often, goes the extra mile to maximize our satisfaction. We want to especially point out Matt Sheridan, who is one of thier many great service consultants. Matt, has always responded to us in a timely manner if and when we needed to leave a message and has always provided great customer service. Thanks Matt and Courtesy Acura for taking care of our MDX but especially, taking care of us. As a bonus, they also have a comfy waiting room with a nice selection of snacks, beverages and big screen t.v to enjoy while being serviced, thanks again..... E Hyman. More

We bought a preowned car with Travis' help. What a great experience. No high pressure from him or anyone we dealt with! Just good honest help. A real contrast from our morning experience with a different de experience. No high pressure from him or anyone we dealt with! Just good honest help. A real contrast from our morning experience with a different dealer. More

We enjoyed working with the people at Courtesy Acura. Everyone was pleasant and we really enjoyed taking the MDX out for a test drive. Since it was a busy Saturday, we waited around a little, which was Everyone was pleasant and we really enjoyed taking the MDX out for a test drive. Since it was a busy Saturday, we waited around a little, which was to be expected. More

I worked with Rick Armijo at Courtesy Acura - he was incredibly patient and friendly throughout the process. This was the exact opposite of a high pressure dealership which I greatly appreciated. They e incredibly patient and friendly throughout the process. This was the exact opposite of a high pressure dealership which I greatly appreciated. They even provided a three day buy back period where I could return the car, if I had second thoughts, no questions asked. A great experience all the way through, and definitely superior to the experience I had at some of the other experiences. Would definitely buy a car from Rick and Courtesy Acura again. More

Sean was very strait forward from the start. He answered all my questions and helped me get the best deal on my TL. Sean made sure there was no pressure to buy. I felt comfortable throughout the entire pr all my questions and helped me get the best deal on my TL. Sean made sure there was no pressure to buy. I felt comfortable throughout the entire process. I will go back to Sean for my next car purchase. More