Courtesy Acura

We had a great buying experience at Courtesy Acura. They have a wide selection of used cars to choose from at great prices that are below book value. Sean Wardrope stayed late on a Monday evening to allow u have a wide selection of used cars to choose from at great prices that are below book value. Sean Wardrope stayed late on a Monday evening to allow us to thoroughly test drive and look over a used car that we ended up purchasing. Courtesy Acura has friendly and helpful employees who are committed to providing excellent customer service and we would recommend this dealer to anyone who is looking to purchase a car. More

My wife and I have owned several Hondas and Three Acuras, all of which we have loved. We were dealing with another Acura dealership in town but after buying several cars from them we were becoming less enthu all of which we have loved. We were dealing with another Acura dealership in town but after buying several cars from them we were becoming less enthusiastic about another round. When I had a minor warranty concern regarding some peeling trim on our MDX I thought I would give Courtesy a try. Randy, in service was exceptionally friendly and helpful. Even though our MDX was out of warranty he went out of his way to contact Acura and they agreed to fix the problem. When I dropped my car off Lorenzo was just as friendly. He gave me a very nice loaner and the work was completed within a few hours. I haven't been treated this well at a dealership in as long as I can remember. They really seem like they want to earn our business. My mother went in to look at purchasing a new TL and the salesman she spoke with greeted her immediately and made her feel very comfortable. He never made any assumptions about her finances, answered all of her questions and was simply helpful and friendly. This was not the case at another Japanese luxury dealership in town. When it is time to buy our next Acura we will be starting right here at Courtesy Acura. Flag this review More

Lorenzo Sanchez was very nice to work with. If I had only dealt with him my rating would have been higher. I dropped off my MDX at 10am and came back at the scheduled 1:30pm. At that time Lorenzo said only dealt with him my rating would have been higher. I dropped off my MDX at 10am and came back at the scheduled 1:30pm. At that time Lorenzo said they would be just a little longer and escorted me to their waiting room. People came & went. At about 2:55pm I noticed my car sitting in the garage exit area so I went to the office to see what was going on. Lorenzo was not there so I asked a lady behind the counter about my car. She asked who my service person was and seemed reluctant to help. When I tried to explain that I really needed to get going she quickly cut me off. She did start the paperwork to check me out, but a few minutes later Lorenzo came in (from lunch) and she immediately told him that I was his customer and here's my paperwork. Two things, I think they forgot about me sitting in the waiting room and then the lady was not friendly or helpful so this is why my rating is not higher. More

Michelle displayed phenomenal customer service skills concerning my service call. She went beyond the call of duty. HerService Manager, Randy Bennett, stepped in, made a customer service call, and kept concerning my service call. She went beyond the call of duty. HerService Manager, Randy Bennett, stepped in, made a customer service call, and kept me as a loyal customer to Courtesy Acura. Great team work you two. Your Sales Dept. could learn something about customer service from the two of you. Well Done! More

Michelle was very helpful. She explained the diagnosis charge and how it would be applied to the service work, checked me in with ease, had a loaner car readily available, and kept in touch with me regard charge and how it would be applied to the service work, checked me in with ease, had a loaner car readily available, and kept in touch with me regarding the outcome of the diagnosis. She is a great asset to the Courtesy Acura Service Dept. More

Dennis was nothing but great to us! I have been shopping for a vehicle since August of last year and Dennis has kept in contact with me on different vehicles. His customer service is excellent and I am one for a vehicle since August of last year and Dennis has kept in contact with me on different vehicles. His customer service is excellent and I am one who believes in going above and beyond for a customer and that just what Dennis did. We have only had our vehicle for a week and have already referred and expresses our satisfaction with Dennis and Courtesy Acura! Thank you! Cyndi Naranjo More

Bought my Acura TL from Courtesy and have warranty work and regular maintenance done there. I have been very happy with everything and their being proactive before recalls become an issue. and regular maintenance done there. I have been very happy with everything and their being proactive before recalls become an issue. More

Just built a house in the Littleton area and we brought our 2008 Acura RL here because it has all-wheel drive. Have had a couple of extended warranty issues as well as a standard oil change/service done o our 2008 Acura RL here because it has all-wheel drive. Have had a couple of extended warranty issues as well as a standard oil change/service done on the car at Courtesy Acura on Broadway. Have dealt with Matt and Andy in the service department and I have to say they are some of the best service guys I've ever met. I will not be going anywhere else for service on this Acura (or any others that I end up buying in the future). I've even turned a good friend of mine who owns a NSX on to these guys. More

Love Courtesy Acura's service department. We've owned 3 Acura's between my wife and myself and will probably never drive anything else, and as long as we're driving them, we'll be bringing them there for s Acura's between my wife and myself and will probably never drive anything else, and as long as we're driving them, we'll be bringing them there for service. This last trip was for the 105,000 mile service on my wife's '04 TSX and I worked with Michelle, but I've worked with everyone in the department at one time or another. They treat us like old friends, give us excellent advice and the best possible service. Is dealership service a bit more expensive than the guy on the corner? Probably. But look at the folks they have working there. All of their techs are LONG term employees, and I only want the best working on my vehicles. Heck, the way I drive, my life depends on it :) More

I had a terrific experience with Courtesy Acura. Jeff kept in great contact with me for a couple of weeks until I found two cars I wanted to drive, got to the dealership about 6 and drove away less than kept in great contact with me for a couple of weeks until I found two cars I wanted to drive, got to the dealership about 6 and drove away less than two hours later in my new (to me) vehicle! He and Dean in finance made the process smooth and painless! Thanks for everything, guys, I'll see you again when I'm ready for my next vehicle! More