Courtesy Acura | Page 720

This was a terrific experience! Dennis Craig is the best - he really worked with me to get the car I wanted at a great price - well within my budget. He is a true professional and a caring individual! Dean - he really worked with me to get the car I wanted at a great price - well within my budget. He is a true professional and a caring individual! Dean Johnson is extremely knowledgable and efficient when it comes to the financial details. Thanks to everybody at Courtesy Acura! More

My wife has been telling me she wanted a new car. Saturday, I asked her what she wanted in a car and why. Using my ipad I did some research on Consumer Reports, etc., and decided the best car for her Saturday, I asked her what she wanted in a car and why. Using my ipad I did some research on Consumer Reports, etc., and decided the best car for her current needs and wants was an Acura MDX. I got on the Acura website and she chose the colors she wanted. I got on Autotraders, etc., and sent an email thru the Autotraders web site to my local, Colorado Springs, Acura Dealer and to Courtesy Acura in Littleton. I got a call from John Weidenaar at Courtesy in 20 minutes. I told him what I wanted, including color and options and he had one in stock. He called me back with a price (including the value of my trade), which I thought was fair and he asked me to send him copies of DL,registration and photos of car, which I did with my little digital camera and emailed them to him. On Monday afternoon, John drove our new car to our home in Colorado Springs (about 50 miles), had the paperwork all set for us to sign, and gave us the tour of the car. He left and took our trade in back to Denver. Excluding the technical tour of our new car, I spent about 45 minutes on the phone and signing papers to get my new car. I never even had to go inside a dealership and I never had to do the whole "let me talk to my manager" routine. How cool is that?! This is, BY FAR, the best and easiest and less stress inducing car buying experience I have EVER had! And I didn't even know these guys before. They gave me this world class service, from an unknown email. They are awesome!! BTW, my local Acura dealership hasn't called or emailed me back yet. It is Tuesday afternoon. More

I brought my 2011 MDX in to have the oil changed and the Wheels rotated and make sure everything was working OK. We plan to drive to San Diego the end of the month. 'one of the things that I liked about Cou Wheels rotated and make sure everything was working OK. We plan to drive to San Diego the end of the month. 'one of the things that I liked about Coutesy Acura was that Everytime I bring the vehicle in for service, the vehicle is supposed to be washed. The last time I brought the vehicle in for service it was washed and dried to my approval. This time though was truly something else. When I went to get the car from the garageI noticed that the tires had not been dressed (shiney). I was told that they normally do not do that and if I want it done I would need to "ask" for it to be done. This is something that needs to be done to all cars serviced at the dealership. Now for t he problem. When I got home my wife asked me why the car had not been washed? As I walked around the car, I became more and more disappointed. The car was dirty in spots. Water spots all over the car and the wheels basically had not been touched! I had to almost completly re-due the the whole car. As I said, I was very disappointed with the way the car was given back to me. Looked like it was hardly touched. I own an Audi and our VW that we traded in for th e MDX, were always washed completly when we serviced them at a dealership. As you can tell, I am not happy. If this is the way a "washed" caris delivered after service, I will have to re- think the purchase of my next vehicle. Richard Gaynes More

Kid friendly, knowledgable staff, no games, fantastic and very clean cars, Dennis was great. Over all a good experience and I will return when it's time for another vehicle... Be it used of new. very clean cars, Dennis was great. Over all a good experience and I will return when it's time for another vehicle... Be it used of new. More

What a pleasure it is to work with this dealership. Routine service with out an up sale for unneeded services. Clean dealership and car was ready when promised! Thank you Routine service with out an up sale for unneeded services. Clean dealership and car was ready when promised! Thank you More

Great Job! Superb service on a dropin request. I really like the waiting area and the personal service you get. Quick response to my needs made this a good experience. like the waiting area and the personal service you get. Quick response to my needs made this a good experience. More

Wonderful experience, Jeff is extremely knowledgeable and friendly. he was able to answer all of out questions, and I felt comfortable buying the car without feeling pushed into a sale. friendly. he was able to answer all of out questions, and I felt comfortable buying the car without feeling pushed into a sale. More

I have found this dealership to be the best I've ever dealt with. Friendly service with detailed explanation of any issues that come. I always feel taken care of and feel I can trust I'll have excellen dealt with. Friendly service with detailed explanation of any issues that come. I always feel taken care of and feel I can trust I'll have excellent service experience. They will either shuttle you somewhere nearby, or you can sit in their waiting area with equipped with wifi and plenty of refreshments. More

This is my second car from this Dealer. I have been in their dealership dozens of times over the years and always been well satisfied with their prompt and polite service. their dealership dozens of times over the years and always been well satisfied with their prompt and polite service. More

Our relationship with Courtesy Acura began with a car search several weeks ago. Once introduced to Kerry we became a part of a very special automobile practice. From the sales process to our initial serv search several weeks ago. Once introduced to Kerry we became a part of a very special automobile practice. From the sales process to our initial service encounter with Sandy we have experienced a difference at Courtesy Acura. They get it when it comes to providing "WOW" service and go the extra mile at every turn. If you want a professional, consistently good experience owning an auto, I highly recommend this practice as one of the best I've ever experienced. More