Courtesy Acura
Littleton, CO
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Leo Falcam - our sales consultant We had a very positive experience at Courtesy Acura. Leo was friendly and knowledgable and helped us find the right vehicle. We pretty much thought We had a very positive experience at Courtesy Acura. Leo was friendly and knowledgable and helped us find the right vehicle. We pretty much thought we knew what we wanted, but changed our mind a few times. Leo was patient even after bring up three cars to show us!!! Since we were really pressed for time, both Tom the sales manager and then Will the financial manager really expedited the process to get us out on time. Buying a car at Courtesy Acura is very pleasant. We had good, fair back and forth regarding price and felt we had a fair deal in the end. Marge and Fred More
Smooth and easy process. They had what we were looking for and made the whole process smooth and easy. No pressure or games from anyone at the dealer. Thanks! They had what we were looking for and made the whole process smooth and easy. No pressure or games from anyone at the dealer. Thanks! More
Incredibly easy, honest, and friendly I went to test drive only and took my mom with me. I was immediately welcomed by Kerry who listened to exactly what I wanted. I had already looked inf I went to test drive only and took my mom with me. I was immediately welcomed by Kerry who listened to exactly what I wanted. I had already looked information up online and knew the exact car, trim, colors, etc that I wanted and that it was in their inventory. Kerry found the exact car I wanted for me to test drive. He discussed their deals with me and what makes Courtesy Acura unique. He even was able to beat the price of my no haggle employee purchase discount! He was never pushy and treated me with the utmost respect. Most times when I go look at cars, the sales consultant doesn't deal with me directly even though I am the one buying the car. Kerry was different. He was respectful, friendly, and honest. I wasn't planning on buying that day, but the finance deal was too good to pass up. I was on a time limit and Kerry worked quickly, while still being thorough and making sure I understood everything. Then he got me a loaner of the same car and trim I was purchasing until my car would be ready with my add ons so that I could start to get used to what my new car would be like. Then he kept in contact to let me know when my car was ready. I was immediately offered assistance when I walked into the dealership and Kerry once again made sure I didn't have any questions. Lou was very helpful with teaching me about all the bells and whistles in my car. He was patient with me and worked around my hectic schedule to get a time that would allow me the most time to learn about the gadgets on the car. He answered all my questions, and searched out answers he wasn't sure of. Will was respectful of my time crunch, shortened up his speech, and talked quickly for me while making sure he wasn't going too quickly and that I understood. He clarified the finance portion and answered all my questions. He was also very respectful and a pleasure to deal with. I am probably younger than most of their clientele who purchase the car I did. But they treated me respectfully during the entire process. It was refreshing to go to a dealership and not feel like you are being tricked or talked to differently because of your age. I appreciated every interaction I had. Every step in the process went smoothly and was so incredibly easy. I will be a repeat customer and refer family and friends solely based on my experience with Kerry, Lou, and Will. They are just so relatable. On top of that, I absolutely love my new car!! More
Great car buying experience We had grown accustomed to a one-price dealer in the area and were skeptical to go anywhere else. Courtesy Acura, and Sean in particular) provided su We had grown accustomed to a one-price dealer in the area and were skeptical to go anywhere else. Courtesy Acura, and Sean in particular) provided such a great surprise. Very low pressure, very responsive to many questions over a period of about a week as we decided on the purchase. Fair pricing on the new car is only the start; and my trade was valued very fairly as well. The purchasing process itself was a snap; from signing papers to a detailed tour of our new MDX this was a great experience. I'll highly recommend Courtesy Acura to anyone in the market for a new car. More
Great Experience Just totaled my car recently and needed to find a replacement vehicle. Never had an Acura and found one the the USAA Car Buying Service. When we wal Just totaled my car recently and needed to find a replacement vehicle. Never had an Acura and found one the the USAA Car Buying Service. When we walked in we were immediately greeted by Dennis Craig and he was extremely helpful, courteous and easy to work with. I am extremely happy with my new Acura and my experience with Courtesy Acura. More
Excellent buying experience Our experience in buying a new Acura from Courtesy Acura was excellent. The sales team members who helped us, Jim Kurtz, Dean Johnson and Lou Taylor, Our experience in buying a new Acura from Courtesy Acura was excellent. The sales team members who helped us, Jim Kurtz, Dean Johnson and Lou Taylor, were straightforward, very knowledgeable, and each took the time to understand our needs and preferences. They have taken great care in making sure we are happy and comfortable with our new car. Their attention to detail made the entire process efficient, personal and enjoyable. All of the Courtesy team members we worked with exceeded our expectations. More
Great service by Dennis and dealership I was VERY reluctant to deal with car salesmen when buying a car but had heard some good things about the dealership. I met Dennis and 2 hours later I was VERY reluctant to deal with car salesmen when buying a car but had heard some good things about the dealership. I met Dennis and 2 hours later I had the car that I went in to get at a price which was lower than I expected. He was great, responsive and I would definitely go back to him and the dealership in the future. More
Great Experience Courtesy Acura is a dealership I would highly recommend. As soon as I walked in the door someone greeted me and made me feel comfortable talking to th Courtesy Acura is a dealership I would highly recommend. As soon as I walked in the door someone greeted me and made me feel comfortable talking to them about what I was looking for. I asked ALOT of questions and never felt like they were impatient in answering them. They also went above and beyond to provide information about my questions, not just a short answer with the intention of moving on to sell a car. All of the people I worked with were knowledgable about the car and the process of buying it. When all of the paperwork was done I was not just handed the keys to drive off. Our sales person sat in the car with me and helped me personalize and set up all of the technology features in the car. Since the purchase of my new car I have had several follow up calls to ensure I am happy with my purchase and to make sure I did not need any support with any of the great technology that the car comes with! I would not hesitate to return to Courtesy Acura to buy a car! More
Used Car Sale We have bought seven cars from Dennis and he has been incredibly friendly and helpful every time. I would highly recommend this dealer to anyone looki We have bought seven cars from Dennis and he has been incredibly friendly and helpful every time. I would highly recommend this dealer to anyone looking to buy either new or used cars because of the diverse and extensive inventory. Great dealership, great people. More
More than you could ever expect Purchased a 2008 BMW 535xi with 90k on it. Within 100 miles the check engine light came on. Contacted Sean Wardrope right away and he asked me to take Purchased a 2008 BMW 535xi with 90k on it. Within 100 miles the check engine light came on. Contacted Sean Wardrope right away and he asked me to take it to a BMW dealer since they could not work on it at Acura. BMW could not diagnose the problem so Sean set me up in a very nice 2011 Infinity to see if I liked it. I preferred the 535xi. Acura went to BMW found me another 535xi same year less miles and hooked me up with a great price. They went above and beyond making me happy! Thanks Sean, Owen and John! John Mc More


























