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Courtesy Acura

Littleton, CO

4.9
7,418 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned. A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy. We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available. Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
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7590 South Broadway

Littleton, CO

80122

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Showing 7,418 reviews

January 03, 2024

Cole Harris was the most pleasant financing experience I had -- the weird, not-even-a-little-pushy tactic you guys do worked well for the finance portion. I never spoke to Sean Wardrope and have no idea wh More

by rachel.rosebrook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cole Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Tew
Jan 03, 2024 -

Courtesy Acura responded

We apologize for your experience with us. Your concerns will be addressed and taken under consideration for improvement.

January 02, 2024

Jack Aran was incredibly helpful in getting service taken care of, and made sure everything that could be covered by my warranty was covered. I love working with Courtesy Acura, and am very glad to be in the More

by jackspangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Great customer service. Jack kept me informed regarding the status of my vehicle. He also went above and beyond to ensure my part was covered under warranty. Very good exper More

by akgreen9614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Jack and Vanessa are so detailed and professional. They are the reason I come to Courtesy. More

by Kathleen R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

From start to finish very professional and informative for the service I had done. The representative kept me informed throughout the time More

by LGOV011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

I appreciate how communicative Jack was during my routine maintenance appointment and tire swap. They were on time, and I love getting a clean car back. Thanks, Jack! More

by jmcgov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Easy to get an appointment. Jack kept me informed of the progress getting the car checked out. More

by DORJROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Clean (waiting room and shop areas), punctual, polite, waiting room was cold however, all good. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Jack is a value to Acura. He and his team provided detailed explanations and videos. More

by tcroswhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Once I had everything together, waiting for 4 hours or so to complete the deal was ridiculous! THe finance lady was nice but I took offense to her asking me for a preapproval letter @ 6.5% which I had throug More

by jeffgadd07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cole Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Sands
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