Courtesy Acura

My wife and I stopped in to Courtesy Acura to browse some of their new cars. From the start, Courtesy does business a little differently than other dealerships, and that's a good thing! My wife doesn't rea of their new cars. From the start, Courtesy does business a little differently than other dealerships, and that's a good thing! My wife doesn't really like it when a car salesman comes along on a test drive; they're often so chatty and disruptive that it is difficult to get a true feel of a car. Courtesy is the only dealership we've been to where they give you the keys and wish you well, letting you test drive the car on your own as long as you need to. My wife loved that about Courtesy and in the process, fell in love with the 2013 RDX. Kerry, our salesman, was a good mixture of helpful and knowledgeable without being pushy or high pressure. In fact, I felt no pressure at all during the buying process. I was given the facts, opinions when I wanted them, and otherwise was given space to make my decision. Courtesy's price was very fair; close to best deals people have been reporting on new car buying discussion boards. The value I was offered for my trade in was spot on with Kelley Blue Book trade-in pricing and was a very fair offer. I especially liked the one-page deal summary Courtesy provides when negotiating. It itemizes every charge, discount, etc. in a clear and concise manner, then provides the various lease and financing options and the resulting payment. There's no gimmick here, no curtain to try and peer behind. They are very upfront and honest; they're in business to make a little money on each car, but not gouge the consumer. I can't tell you how refreshing that is in a business where it seems so often the dealer's profit is determined by how naive and unsuspecting the customer is. I would not hesitate to send a friend or relative in to Courtesy Acura, even if they aren't the most financially savvy person, because I know they'll be treated fairly and honestly and won't be taken advantage of. More

As always when coming to Courtesy Acura I get helped out like they are truly concerned on how my MDX is doing. I had the chance to work with Sandy whom has helped me in the past once before and again took g like they are truly concerned on how my MDX is doing. I had the chance to work with Sandy whom has helped me in the past once before and again took great care of me! He had explained why I did not need my tires balanced and rotated (since I had planned on doing this with my oil change) which you would think would be uncommon at a car service dept. Most dealerships try to talk you into doing everything and anything and it adds up fast! He did explain that I needed a new battery and that mine would probably quit soon without me knowing this was going to happen and explaining the testing they do for this. I am always pleased with how professional and fast they are with the cars. I will continue to use Courtesy Acura, thank you-Kaitlin More

I am driving my 14th Acura since 1988 and all but one was purchased or leased from Courtesy Acura. Sandy Santori has been supporting my auto service requirements since time began and as long as he has been w purchased or leased from Courtesy Acura. Sandy Santori has been supporting my auto service requirements since time began and as long as he has been with Courtesy. I surely missed him the nine years he was gone but have been working with Sandy for 15 of the past 24 years since my first Acura in 1988. Sandy is an amazing individual and extremely knowledgeable regarding the technical aspect of my autos. I am always floored by his knowledge and recommendations to keep my auto running efficiently. After all these years I think of Sandy not only as a friend but as someone who honestly cares that me and my car are functioning to the highest standards. It is always a pleasurable experience bringing my car into the service area at Courtesy. I addition to Sandy at Courtesy I have worked with most of the experienced service technicians at Courtesy and especially ask to have Jim service my vehicle whenever he is available. More

What a great experience! Since the day we started looking at the Acura RDX our experience was positive. We were treated great, given detailed information and told the standards of the service we could expect at the Acura RDX our experience was positive. We were treated great, given detailed information and told the standards of the service we could expect. Rick Armijo was exceptionally kind and considerate during the entire process. Thanks Rick for a positive car-buying experience! More

CONTACTED SEAN VIA THE INTERNET FROM 1200 MILES AWAY. I WAS GOING TO BE IN THE AREA IN A FEW WEEKS AND HE HAD EXACTLY THE VEHICLE I WAS LOOKING FOR. WE AGREED ON PRICE, I SENT A DEPOSIT AND THE CAR WAS HEL WAS GOING TO BE IN THE AREA IN A FEW WEEKS AND HE HAD EXACTLY THE VEHICLE I WAS LOOKING FOR. WE AGREED ON PRICE, I SENT A DEPOSIT AND THE CAR WAS HELD UNTIL I GOT THERE. THE CAR WAS READY TO GO AS PROMISED AND THE WHOLE TRANSACTION WAS HANDLED VERY PROFESSIONALLY. MY ONLY REGRET IS I'M NOT A LOCAL RESIDENT SO I COULD REFER SEAN AND COURTESY ACURA TO OTHERS. THIS IS MY 5TH ACURA, I COULDN'T BE MORE PLEASED. More

After test-driving several 2012 and 2013 makes and models of cars, I purchased a 2013 Acura RDX from Courtesy Acura. The dealership name is more than just a name; it is the guiding principle of the staff. of cars, I purchased a 2013 Acura RDX from Courtesy Acura. The dealership name is more than just a name; it is the guiding principle of the staff. From Sean to John to Dean, and other staff members I came into contact with, I was treated fairly and with respect. I never felt pressured by either the sales or finance staff, and had to appreciate their efforts to put together a deal that worked within my budget. I would not hesitate to refer my family and friends to Courtesy Acura, or to return there myself to purchase another vehicle. Oh, and one last thing…the RDX is an awesome car!! More

We recently bought our first Acura and absolutely love the RDX from Courtesy. Our salesman Sean was very professional and gave us a fair market price. They all worked very efficiently to get the sale do the RDX from Courtesy. Our salesman Sean was very professional and gave us a fair market price. They all worked very efficiently to get the sale done and deliver us the vehicle. The service department is beutiful and the employees are very polite. Thank You Courtesy!! Ryan & Kim. More

Wow, this is one hectic service department - as busy as they come. Andy was calm, professional and accommodating. I was in and out quicker than I had imagined for a service on my TSX with a loaner car too they come. Andy was calm, professional and accommodating. I was in and out quicker than I had imagined for a service on my TSX with a loaner car too boot! Service just doesn't get any better than this! More

My husband and I had been researching crossovers for months and were looking for the "perfect" one. We had decided that we needed a third row, and wanted a technology/ entertainment package. We spent months and were looking for the "perfect" one. We had decided that we needed a third row, and wanted a technology/ entertainment package. We spent many evenings going to different car dealerships and test driving crossovers (Ford Explorer, GMC Acadia, Dodge Durango, and the Acura MDX). After finally deciding it was the MDX that we wanted, we pulled into Courtesy Acura on the Fourth of July. We were met and greeted by a smiling and friendly Lisa Light in the parking lot. After dealing with so many salemen (some who didn't know a whole lot about the vehicle, were too pushy, etc.) I was immediately comfortable with her! We explained to her our very long story and told her exactly what we were looking for. She even asked us which colors we preferred before going inside and quickly pulling up the inventory to see what she could match us with. It was very obvious right away that Lisa would be the perfect person to work with us. She was very easy to talk too, and also took into consideration our wants, needs, (and set up a five year old the great playroom there)! After finding a couple of choices for us, we test drove two MDX's. She was very knowledgeable about both vehicles that we drove and broke down pricing for us. One was used, the other was brand new. She explained things very easily to us, and the price difference between both (what we would be getting and or sacrificing if we chose to go used instead of new). After needing some time to think and having a quick lunch, we went back to Lisa and told her we would like to purchase the new MDX we test drove earlier with her. She told us to take a moment and go and test drive it by ourselves this time and we knew right away that it was the right fit! We had already been preapproved for a loan through Bellco, so financing was fast and easy and Zsaree Dunbar was so sweet and fast! While we were finishing up the financing, Lisa was busy getting our new MDX ready to hit the road! She was very thorough and programmed the car for us. Before we left, she had given us wonderful instructions on how to set up our phones, drivers, etc. This experience was hands down the BEST experience we've ever had with a car dealership! Lisa has even contacted us a few times since we purchased the vehicle just to see how we are and how things are going! When we are ready for an upgrade we will definitely be back and asking for Lisa! More

I have bought two cars from Rick, he's a great salesman. I would recommend Courtesy Acura to everyone. I bought exactly what I wanted at an excellent price. I would recommend Courtesy Acura to everyone. I bought exactly what I wanted at an excellent price. More