Courtesy Acura

Over the past two years, I've purchased three pre-owned vehicles from Courtesy, and I've been very happy with all of them. I thought the pre-owned purchase process was excellent, but I was absolutely amaz vehicles from Courtesy, and I've been very happy with all of them. I thought the pre-owned purchase process was excellent, but I was absolutely amazed by the way I was treated during the purchase of my gorgeous TSX. From start to finish, it couldn't have been any better. That's really saying something, considering that it all came about because I brought my Aviator in for service and it was not good news. I'd like to compliment Frank in the Service Department, who treated me with respect and kindness every step of the way. He was knowledgeable, professional, and patient as he explained the problem and my various options. I was so impressed that I made sure he'll be my personal service advisor for the TSX. That's a good example of the Acura ownership experience - I have a Personal Service Advisor. Knowing there's someone I can trust to help me protect my investment in this vehicle is very important to me, and Frank is awesome. From a sales perspective, Dennis Craig is incredible. He is my go-to guy at Courtesy Acura, and he treats me like the Queen of Everything. There's never any pressure, and he always has time for whatever I need. He knows those cars inside and out, and I felt like the best-informed buyer ever. He also worked very hard to structure the pricing to fit into my reality, which was no small feat. In the realm of finance, Zsaree Dunbar is a goddess. She's charming, funny, and she really knows her stuff. Most people dread the paperwork portion of buying a car, but I look forward to it because I get to spend a little time with Zsaree. The buyer perks that come with an Acura are amazing. I'm still reading through all of the descriptions, and the only problem I foresee is remembering all of the extra bonus options that are available to me! Love the TLC program! Courtesy Acura has completely changed my attitude about car dealerships. Everyone there has made me feel like a valued customer, and they've become my trusted automotive team. More

We needed some repairs and they were courteous and prompt, and had a rental car waiting for us upon arrival, and added in a coupon i found online too. prompt, and had a rental car waiting for us upon arrival, and added in a coupon i found online too. More

I was looking for lower payments on a car and Kerry got it down to the price I wanted AND even was able to give me an upgrade. He was very friendly and well versed with the products. I greatly enjoyed work it down to the price I wanted AND even was able to give me an upgrade. He was very friendly and well versed with the products. I greatly enjoyed working with Kerry and WILL be doing business with him and Acura again in the future! More

Incredibly quick, courteous service, and fair pricing! Won't got anywhere else! Andy in service was super helpful, understanding, and he seemed to truly care about the customer! Won't go anywhere else. Won't got anywhere else! Andy in service was super helpful, understanding, and he seemed to truly care about the customer! Won't go anywhere else. More

Extremely happy with my purchase any my experience at Courtesy Acura. Lisa was very helpful during the purchase process and a follow up visit. Will definitely recommend this dealer to my family and fri Courtesy Acura. Lisa was very helpful during the purchase process and a follow up visit. Will definitely recommend this dealer to my family and friends. More

This is my first acura. I am totally enjoying the vehicle and I hade a great experience with the service department. I always dread going to the dealer for service because there is usually an upcharge just t and I hade a great experience with the service department. I always dread going to the dealer for service because there is usually an upcharge just to get them to look at the slightest thing or answer a simple question. My experience with this dealer was second to none. We took the vehicle in for one thing and asked that they look at the brakes and they did it with no problem and no upcharge it was great. Brakes plus told us we needed brakes and rotors for a car with 38k miles. Courtesy said our rotors were fine and we had at least 7000 more miles before we needed brakes. I appreciate the honesty because they easily could have told us the same as brakes plus. They provide a loaner vehicle when you bring your vehicle in for service. We had a 2012 MDX leather interior really nice vehicle for the day. I can say in my entire car buying and service experience with Ford, Mazda, Toyota, and Isuzu I have never been given a courtesy vehicle. Maybe a courtesy shuttle, but more often a kick in the butt and find your own way to work for the day. I didn't have to purchase my car from them to get the service it is just a service they provide when they service your car. I have 2008 Acura and I was treated as if I had a new one off the lot. We are already planning our next visit. More

We recently purchased a 2013 Acura RDX AWD Tech from Courtesy Acura. The RDX replaced a 2004 Acura TL we purchased from Courtesy Acura as well, in 2004. Since we had worked with Jeff on the purchase o Courtesy Acura. The RDX replaced a 2004 Acura TL we purchased from Courtesy Acura as well, in 2004. Since we had worked with Jeff on the purchase of the TL, I contacted him again for the RDX purchase. Jeff is great to work with as he is direct and straightforward. There are no gimmicks and no games. We were able to negotiate price for the new vehicle and trade-in value for the used vehicle very easily. Almost all of this work was done through e-mail and telephone conversations. He also had all of the paperwork prepared and ready to go when my wife and I walked into the dealership. Zsaree was then able to move us through the paperwork very quickly -- we were in and out in under an hour. I highly recommend Jeff Thornton. More

Outstanding dealer...Excellent sales and service teams...They go out of there way to earn your business and keep it. You are their customer. No hassle sales and reliable, outsanding service departm teams...They go out of there way to earn your business and keep it. You are their customer. No hassle sales and reliable, outsanding service department. My testimony speaks for itself...I,ve been a loyal customer since 1987. More

Possibly the best car dealer & personal I have ever worked with, no games, no gimmicks in 1/2 hour the deal was complete. One of few dealerships that I have bought a car from will I go back to. worked with, no games, no gimmicks in 1/2 hour the deal was complete. One of few dealerships that I have bought a car from will I go back to. More

Buying our Acura was a great experience. Kerry and Nick we're very helpful in the product and we are now owners of a new 2013 RDX. Altho we did not buy on our first visit we did go back thanks to the gre we're very helpful in the product and we are now owners of a new 2013 RDX. Altho we did not buy on our first visit we did go back thanks to the great customer service. I would recommend Courtesy Acura to anyone in the market for an Acura! Thank you Jeff and Josie Shigeno PROUD new owners of an ACURA More