Courtesy Acura

As someone who is very picky about who services his vehicle (2005 TSX), I have been to many Honda/Acura dealerships and service repair centers in the areas around Denver and Golden. These have included vehicle (2005 TSX), I have been to many Honda/Acura dealerships and service repair centers in the areas around Denver and Golden. These have included, but are not limited to; Planet Honda, Ralph Schomp Honda, Gaylord's Garage, Flatirons Acura, and Burt Kuni Honda. Courtesy Acura has been my primary source of maintenance on my car since purchase a few years ago because of their honesty and professionalism. Have they done every service or maintenance without issue? No, but none of the dealerships have. Everyone makes mistakes, and everyone will have a sub-par service from time to time. What differentiates Courtesy Acura from other locations is how they handle the situation when it arises. Where the other locations have simply blown the issues off and make excuses, Courtesy Acura actually takes matters seriously and remedies the situation more than appropriately. They are also have some of the most honest advisors around; with Andy Fiedler being my first choice. Not only are they straight forward with their information, but they are genuinely willing to discuss matters with you. Being a mechanical engineer, the ability to discuss exactly what is going on in a technical manner is very important to me. I don't like being talked down to as if I don't know the difference between a camshaft and a crankshaft, and I don't like having the details glossed over. While I know they can explain everything to those who may not know, they don't automatically assume and treat you like an idiot. They are also willing to provide proof of what they say needs or does not need maintenance. If I ask anyone at many other dealerships for proof that my transmission fluid is dirty or that my brake pads need replacing immediately, I get scoffed at as if proof is not something I get, and I should just pony up my money. The only downside I can say to this dealership is that they are more expensive that most of the other dealerships I have been to. Usually it's a marginal increase in price, which is completely worth it for the peace of mind and service advisors. Sometimes, as I found when quoting my clutch replacement, they are quite a bit more expensive than competitors. However, I have found out that going with a lower cost repair does in fact mean you get a lower quality repair. In saving $800 by going to a small Honda/Acura shop to replace my clutch, I almost had significant damage to my car due to their poor re-assembly techniques. I strongly recommend spending the extra cash, and get a reliable repair almost every time at Courtesy Acura. More

I had a very enjoyable experience with Rick when I bought my first car in the US. He was very kind and knows a lot about his product. He also paid a lot of attention after the deal is made. I would definitel my first car in the US. He was very kind and knows a lot about his product. He also paid a lot of attention after the deal is made. I would definitely recommend him to my friends. More

Always pleased with the courteous interactions of the staff. They take the time to accomodate all your questions. The snacks and wireless offered makes it time effective to use this dealership for serv staff. They take the time to accomodate all your questions. The snacks and wireless offered makes it time effective to use this dealership for services. I also was very impressed with the new alignment machine they installed. More

We bought our MDX at Courtesy Acura earlier in the year and just brought it in for its first service. Great experience. Easy to pick a schedule that worked for us and our advisor, Zach Nelson, just made ev and just brought it in for its first service. Great experience. Easy to pick a schedule that worked for us and our advisor, Zach Nelson, just made every thing smooth. He went over all the required services, gave great estimates of time and costs, and solved some technical questions we had on the car. Great job guys! More

From the sales consultant when I purchased my RDX and eachtime I have been in for service I have not had any problem or complaint. I have always been treated well and I am extremely happy with the deale eachtime I have been in for service I have not had any problem or complaint. I have always been treated well and I am extremely happy with the dealership and the great people they have on board. The myth of dealerships and women has been dispelled by Courtesy Acura! Recently,I needed a roof rack system installed on my RDX and spoke with Andy who answered all of my questions and help me focus in on what I needed. He was very patient and explained all to me so that I "knew" what I wanted. I made the appointment and Andy took care of me well. He even gave me advice on what type of box I needed. This service is what I expect and have received from Courtesy Acura. Job well done! More

I thought Rick was knowledgeable and helped me decide what car was best for me! Rick was also not very pushy which made the experience much more joyful. I appreciate the friendly service and would work w what car was best for me! Rick was also not very pushy which made the experience much more joyful. I appreciate the friendly service and would work with courtesy Acura again. More

I called John Osborn on the phone, told him what I had to trade, and what I would pay for a new MDX. I also said I wanted Kerry to get the sale. What a wonderful experience from Courtesy. This is my 3rd trade, and what I would pay for a new MDX. I also said I wanted Kerry to get the sale. What a wonderful experience from Courtesy. This is my 3rd purchase from this dealership. They go out of their way for the customer. Kerry even offered to come to my house and set the garage door opener if I had a problem. Everything is explained with total knowledge from the sales staff. More

I have been a customer of Courtesy Acura of Littleton for 15 years. I have purchased vehicles from them and had them serviced there. The service has always been outstanding ... clean shop, courteous servic 15 years. I have purchased vehicles from them and had them serviced there. The service has always been outstanding ... clean shop, courteous service personel (Sandy usually is my service writer), and very importantly the work is done correctly the first time as well as on the time promised. The customer waiting room is great with refreshments and a nice TV. Overall experience in 15 years has been great. More

Very easy and efficient transaction. John really accommodated our needs including letting my wife listen to the football game on his computer while I completed the transaction. accommodated our needs including letting my wife listen to the football game on his computer while I completed the transaction. More

Friendly and fast transaction, overall a very pleasant experience. Traded in our mini-van and got a new 4runner. John went as far as to help explain the gadjets and pair up the cell phone. experience. Traded in our mini-van and got a new 4runner. John went as far as to help explain the gadjets and pair up the cell phone. More