Courtesy Acura

The employees at Courtesy Acura were very friendly and helpful. I worked with Salesman Kerry Walton and found him to be very knowledgeable and energetic. I felt like he listened to and addressed questions helpful. I worked with Salesman Kerry Walton and found him to be very knowledgeable and energetic. I felt like he listened to and addressed questions/concerns I may have had. Dean Johnson in Finance was enjoyable to work with as well. Reception desk and other sales representatives were friendly and helpful. Overall, a good experience with Courtesy Acura. More

I purchased my Acura TL from Courtesy Acura 5 1/2 years ago and had a great experience. I still have my TL serviced by Courtesy Acura and I won't go anywhere else because of their great customer service an ago and had a great experience. I still have my TL serviced by Courtesy Acura and I won't go anywhere else because of their great customer service and all the wonderful perks that come with owning an Acura. Not only have I never had any huge mechanical issues with my car, anytime I do need help from their service department they are always so attentive. My next new car purchase will definitely be an Acura! More

I was impressed with John's courtesy and professionalism right off the bat! Helpful but definitely not pushy. Everyone I met was "cool, calm, and collected." Guess I haven't shopped for a car for a while right off the bat! Helpful but definitely not pushy. Everyone I met was "cool, calm, and collected." Guess I haven't shopped for a car for a while, but I was impressed with the calm professional approach to the entire process rather than a hyper over enthusiastic "you'll love this - buy my product" approach. Zsaree was quick but thorough and guided me through the finance/payment process. Both were patient with my questions. More

Excellent service every time! We bought our certified pre-owned Acura MDX at Courtesy Acura in Littleton, CO and their sales staff were excellent. No hard sales, answered LOTS of questions and worked a pre-owned Acura MDX at Courtesy Acura in Littleton, CO and their sales staff were excellent. No hard sales, answered LOTS of questions and worked a smart deal to our satisfaction. And the service department is fantastic, very personable and very responsive. Matt is our service rep that we always work with and he's the best by far of any service department associate that we've worked with over the past 5 years of any dealership. Will buy from them again when it's time for the next car. More

We had a great buying experience at Courtesy Acura. They have a wide selection of used cars to choose from at great prices that are below book value. Sean Wardrope stayed late on a Monday evening to allow u have a wide selection of used cars to choose from at great prices that are below book value. Sean Wardrope stayed late on a Monday evening to allow us to thoroughly test drive and look over a used car that we ended up purchasing. Courtesy Acura has friendly and helpful employees who are committed to providing excellent customer service and we would recommend this dealer to anyone who is looking to purchase a car. More

My wife and I have owned several Hondas and Three Acuras, all of which we have loved. We were dealing with another Acura dealership in town but after buying several cars from them we were becoming less enthu all of which we have loved. We were dealing with another Acura dealership in town but after buying several cars from them we were becoming less enthusiastic about another round. When I had a minor warranty concern regarding some peeling trim on our MDX I thought I would give Courtesy a try. Randy, in service was exceptionally friendly and helpful. Even though our MDX was out of warranty he went out of his way to contact Acura and they agreed to fix the problem. When I dropped my car off Lorenzo was just as friendly. He gave me a very nice loaner and the work was completed within a few hours. I haven't been treated this well at a dealership in as long as I can remember. They really seem like they want to earn our business. My mother went in to look at purchasing a new TL and the salesman she spoke with greeted her immediately and made her feel very comfortable. He never made any assumptions about her finances, answered all of her questions and was simply helpful and friendly. This was not the case at another Japanese luxury dealership in town. When it is time to buy our next Acura we will be starting right here at Courtesy Acura. Flag this review More

Lorenzo Sanchez was very nice to work with. If I had only dealt with him my rating would have been higher. I dropped off my MDX at 10am and came back at the scheduled 1:30pm. At that time Lorenzo said only dealt with him my rating would have been higher. I dropped off my MDX at 10am and came back at the scheduled 1:30pm. At that time Lorenzo said they would be just a little longer and escorted me to their waiting room. People came & went. At about 2:55pm I noticed my car sitting in the garage exit area so I went to the office to see what was going on. Lorenzo was not there so I asked a lady behind the counter about my car. She asked who my service person was and seemed reluctant to help. When I tried to explain that I really needed to get going she quickly cut me off. She did start the paperwork to check me out, but a few minutes later Lorenzo came in (from lunch) and she immediately told him that I was his customer and here's my paperwork. Two things, I think they forgot about me sitting in the waiting room and then the lady was not friendly or helpful so this is why my rating is not higher. More

Dennis was our sales person and was excellent. The customer service from Dennis was so nice, he made the car buying experience an absolute pleasure! I highly recommend Courtesy Acura to anyone wantin customer service from Dennis was so nice, he made the car buying experience an absolute pleasure! I highly recommend Courtesy Acura to anyone wanting to buy a new car. More

Michelle was very helpful. She explained the diagnosis charge and how it would be applied to the service work, checked me in with ease, had a loaner car readily available, and kept in touch with me regard charge and how it would be applied to the service work, checked me in with ease, had a loaner car readily available, and kept in touch with me regarding the outcome of the diagnosis. She is a great asset to the Courtesy Acura Service Dept. More

Michelle displayed phenomenal customer service skills concerning my service call. She went beyond the call of duty. HerService Manager, Randy Bennett, stepped in, made a customer service call, and kept concerning my service call. She went beyond the call of duty. HerService Manager, Randy Bennett, stepped in, made a customer service call, and kept me as a loyal customer to Courtesy Acura. Great team work you two. Your Sales Dept. could learn something about customer service from the two of you. Well Done! More