Courtesy Acura

I just recently started going to Courtesy Acura for my vehicle's service needs and they have earned a customer for life. Their entire staff is professional and goes above and beyond what I have ever seen vehicle's service needs and they have earned a customer for life. Their entire staff is professional and goes above and beyond what I have ever seen. I have myself worked for other dealerships and was impressed with the level of service they provided. They pay attention to the little details as well as make sure your vehicle is taken care of the right way. They do customer service the way it should be, from calling you to update you on status to putting a bottle of cold water in your cup holder when you leave and a chocolate on your console. It's like staying at the Ritz Carlton but for cars. Andy has been great to work with and I never doubted he was on my side, as well as Holly was great when Andy was not available. Even the service porters care, which is hard to find. They even have brought loaner vehicles out to my work and picked up my car when I was having a busy day. You know when everyone cares as much as they do, it comes from the top and how a company is ran. I would and have recommended them to everyone. Their level of customer service is the most impressive I have ever experienced. More

Joey has cared for my Saturns for 20 years. He's THE BEST mechanic ever. When Saturn was dropped from GM, I followed him even though he is now 20 miles away. He is thorough, fast and a great diagnosti BEST mechanic ever. When Saturn was dropped from GM, I followed him even though he is now 20 miles away. He is thorough, fast and a great diagnostician. More

I bought my first Acura at Courtesy Acura in Littleton. As the former Internet Manager for two other dealers in the Denver area I thought I knew what to expect. Luckily I was wrong! Instead of the aggress As the former Internet Manager for two other dealers in the Denver area I thought I knew what to expect. Luckily I was wrong! Instead of the aggressive sales pitch I expected I was met with a genuinely friendly, good ole Southern boy! Will Douglas was a pleasure to work and his relaxed demeanor immediately put me at ease. Together we looked through inventory and Will's knowledge helped me make my final decision. It was also a pleasure working with Dean Johnson, a finance manager there. He was straight forward and didn't waste our time trying to oversell warranty options. I have an appointment this week is with Lou Taylor. He's going to show me how to use all the technology my new Acura has to offer. He said the dealership would SPOIL us because they understand the value of a repeat customer. It worked! I will gladly refer friends and family to this dealership. -CR More

I just purchased a 2013 RDX Acura at Courtesy Acura. This is the second car I bought from them. I found the dealership helpful, friendly, and have had complete satisfaction with both their sales and service is the second car I bought from them. I found the dealership helpful, friendly, and have had complete satisfaction with both their sales and service departments. Will Douglas, our salesperson was a pleasure to deal with. His friendly manner and willingness to help us make the best selection without any pressure was very refreshing! He listened carefully to our preferences and located the exact car we wanted to purchase. He worked with us to come up with a price for our trade-in and our new car that we were comfortable with. I would highly recommend working with Will Douglas to all my family and friends. I feel Courtesy Acura is an exceptional dealership! More

My husband and I just purchased a 2013 ILX. We keep our cars for quite a while, so we don't go through the new-car-buying experience often. We had a fantastic experience with Charell and were quite impres cars for quite a while, so we don't go through the new-car-buying experience often. We had a fantastic experience with Charell and were quite impressed with what we can expect from Courtesy's service department over the life of our car. Charell was charming and great to work with. Additionally, he was knowledgeable about the cars and the buying process. We were introduced to every employee we encountered, and everyone was friendly and attentive. We just had the windows tinted, a clear bra added, etc. and the car really looks gorgeous. I would definitely recommend Acura, and Courtesy Acura specifically, to friends looking for a reasonably priced luxury car. More

We found this dealer to be very easy to deal with when we bought our TL there in 2011. As this dealer was the furthest from our house, we went to the other two dealers first, but had less than great experi bought our TL there in 2011. As this dealer was the furthest from our house, we went to the other two dealers first, but had less than great experiences. We decided to return to Courtesy and were glad we did. It was worth the drive. They treated us well and the transaction was relatively easy for a car buying experience. More

Michelle did a great job explaining what work needed to be done and what the charge would be before any work was started. There were no surprises. She always has a vehicle for me to drive while the wortk be done and what the charge would be before any work was started. There were no surprises. She always has a vehicle for me to drive while the wortk is being performed on my vehicle. This is very much appreciated. Also was very pleased , on picking the car up, to find that it was washed and had a fresh bottle of water in the cup holder . Everyone Has a smile and is very nice, and gets you taken care of right away. More

We had our best buying experience ever at this dealership - it was the third Acura that we have purchased. Everything went smoothly and our sales representative, Charell Robinson was the best one we have ev - it was the third Acura that we have purchased. Everything went smoothly and our sales representative, Charell Robinson was the best one we have ever encountered. I would certainly recommend this dealership! JPM More

My wife and 2 young sons entered your dealership around 5:30 on a Friday evening. Our new car list did not include an Acura, but after an underwhelming experience at Volvo (currently owned and XC90) and b 5:30 on a Friday evening. Our new car list did not include an Acura, but after an underwhelming experience at Volvo (currently owned and XC90) and being over priced at Infiniti, we thought we'd give the MDX a shot. From the moment we stepped out of our car, I knew something was up. Will Douglas recognized myself and the boys from a test drive a couple months earlier at another dealership. He was a great guy, did not apply undo pressure and I knew he would be a great sales fit for my wife. We told Will what we wanted, test drove the MDX and loved it. Nothing fancy at this time, Lease deal and the color. Covering the paperwork was the normal, lining out the deal was pretty simple and then financing was a breeze. Dean worked me through the signatures and options for additional work, understanding that I was not going to add much extra, he touched on all offerings, but was not pressuring me as we usually feel. Almost made me want to buy the undercoating just because of that. We were in and out in less than 2 hours total, with 2 young kids. It was pleasurable and hands down the best car buying experience we have had. Even the next day when my wife had to sign off on a couple forms, Dean had her covered in less than 5 minutes, she was flabbergasted. Thank you to everyone at Acura for your amazing work, we are very happy with out MDX. More

I have been taking my Acura to Courtesy Acura for years and the service has always been very professional and they have completed the work on time. I'll continue to take my car there and will very likely and the service has always been very professional and they have completed the work on time. I'll continue to take my car there and will very likely purchase my new Acura from them soon. More