Courtesy Acura

This is my 3rd Acura Mdx and my 2nd one purchased from Courtesy Acura. The experience is always wonderful and I love my new MDX! Dennis was a pleasure! Courtesy Acura. The experience is always wonderful and I love my new MDX! Dennis was a pleasure! More

Rick and Tom Riddick were very friendly and helpful. Prices were fair and we walked out satisfied. They stayed 3hrs after closing to help. Highly recommended. Prices were fair and we walked out satisfied. They stayed 3hrs after closing to help. Highly recommended. More

My wife and I bought a 2003 MDX (new, back in 2003) at Courtesy Acura and had such a good experience back then, that it was a natural choice to visit Courtesy Acura once again for a new vehicle. My wife m Courtesy Acura and had such a good experience back then, that it was a natural choice to visit Courtesy Acura once again for a new vehicle. My wife made an initial shopping visit while I was out of town on business, and she was greeted/helped by Floyd Pratt. Our vehicle candidates included Volvo, Infiniti, Lexus, BMW, and Floyd reassured my wife that she was under no pressure (and she felt none) or timeline to buy or choose a competitor. Meanwhile, while I was out of town, I had begun the Costco Car pricing program (Costco provides an authorization number, and the dealer submits the Costco Price to the customer). I promptly received pricing from John Weidenar. My wife told me about her in-person visit and wanted to bring my to the dealership to test drive the two cars she had interest in (2013 MDX and 2014 MDX). We both returned and I was a bit nervous that Amy had been working with Floyd, and that I had received Costco pricing from John - I didn't want a "commission battle" to occur. Floyd made it clear that this would not be an issue and not to let that worry come into our shopping experience. After a test drive with both MDX's, and then visits to Volvo and Infiniti (miserable experience at Infiniti) - we returned to Courtesy Acura to begin the purchase process on the 2014 MDX. Floyd worked out excellent pricing, offered my wife the (deserved) College Graduate discount, washed our old 2013 MDX (which we were selling the same day) and spent time with us to be sure we understood our options (lease/buy/ buy with different down payment amounts, etc...) until we were comfortable with a decision. The rest was easy - sign papers, write the check, and get a "tour" of the new MDX with Lou Taylor, who spent an hour with us to explain features, pair our cell phones to the MDX Bluetooth, go over voice commands, etc... Just before driving off the lot with our new car, Floyd asked for a picture with us, as we were his first customers at Courtesy (We thought this was a nice touch, and speaks to how Floyd cares about his customers) All in all, another great experience at Courtesy. They can count on us again in 2023. More

By far the best experience I have ever had buying vehicle. Not only is the car Great but Rick was very helpful. He catered to my wants and needs without the "pushy car sales man pitch". I would highl vehicle. Not only is the car Great but Rick was very helpful. He catered to my wants and needs without the "pushy car sales man pitch". I would highly Recommend and Acura and this dealership. Heck, they even brought the car and papers to my job site! Thank you Rick! More

As usual, excellent customer service and attention to detail. The only slight mar in service this visit, was a delay of about 10 minutes waiting for my service person to check me in and an underestimati detail. The only slight mar in service this visit, was a delay of about 10 minutes waiting for my service person to check me in and an underestimation of the time the job would finish. (I waited about 40 minutes past the time the job was projected to complete). I recommend Courtesy Acura, however, because their work is excellent and customer service is superior. More

I would like to compliment Jeff Thornton and the other Courtesy Acura staff members we worked with when we leased our new 2014 Acura RDX. We had a very comfortable and positive experience at this dealers Courtesy Acura staff members we worked with when we leased our new 2014 Acura RDX. We had a very comfortable and positive experience at this dealership and never felt like we were being pressured or pushed to make a decision. We were not intending to drive away with a car that day, but once we drove the RDX and Jeff pointed out all the awesome features we decided to get the car on the spot. Jeff addressed all of our questions and concerns and he was professional and patient with us as we made our decision about the RDX. What we liked was the fact that there was no pressure, but a straight forward approach to leasing the car. Also would like to compliment Lou Taylor and Jeremiah in finance for their friendly and straight forward approach as well. They were both very helpful in making our car leasing experience non stressful and positive. Overall, I would recommend Courtesy Acura to others - kudos to the staff!! Thanks again, Debra and Chris Frye More

My wife and I were looking to purchase a new SUV, and started with Acura, based on positive reviews we read in Edmunds and other publications. We met with Todd, who was very knowledgeable about the MDX started with Acura, based on positive reviews we read in Edmunds and other publications. We met with Todd, who was very knowledgeable about the MDX and RDX, both of which we were considering. I really enjoyed Todd's easy-going approach, because it felt like he was trying to help us make a decision, not sell us a car before we were ready. I also appreciated Todd's and Courtesy Acura's honesty and follow-up. For example, when Todd prepared some initial leasing prices, he included taxes and other costs. Other dealers we visited didn't do this, which I think is less than honest. Todd also sent a follow-up email to us that afternoon, as well another the following morning, mentioning that he would provide us the Costco pricing we had asked about. That's great follow-up! Peggy recently had a very negative experience with the dealership where we purchased our Pontiac, so her level of comfort with the dealership was going to be a major factor in our buying decision. The following day, Peggy and I drove back down the hill (we live in Pine), to continue our due diligence by visiting a competitor to Acura. Infinity builds a beautiful car, but when the sales manager asked what he could do to get us to buy that day, we left the dealership and drove back to Courtesy. Todd met with us again, arranged for Peggy to test drive the MDX, and helped us find the vehicle we purchased. Courtesy's finance department also treated us with respect, which I appreciate. I didn't expect to be purchasing a car on Saturday, so we didn't have a check with us. We were able to make a partial down payment with a credit card, drove the car home that day, and Courtesy trusted Peggy to bring a check for the balance on Wednesday, when she was going to be down the hill on other business. Thank you for doing that. Pairing knowledgeable, professional staff with beautiful products is a winning combination. You guys rock! Don Runyan More

Our sales experience at Courtesy Acura was destined to be outstanding when Leo Falcam offered his assistance. Over the next several days Leo patiently worked with my wife and I as we determined exactly th be outstanding when Leo Falcam offered his assistance. Over the next several days Leo patiently worked with my wife and I as we determined exactly the automobile we wanted and eventually found the perfect match. Leo earned our friendship and trust and was always the consummate professional! We are very happy to recommend Leo and all of the staff we have encountered at Courtesy. A classy and caring dealership! More

Immediately friendly. No pressure to buy. Clear about Immediately friendly. No pressure to buy. Clear about features and pricing. Tried to encourage me to find the car that was right for me. Spent LOTS Immediately friendly. No pressure to buy. Clear about features and pricing. Tried to encourage me to find the car that was right for me. Spent LOTS of time even after car was bought. More

The experience at Courtesy Acura was amazing. Dennis made sure we had everything we needed before we left the dealership including my Bluetooth set up! We were very comfortable with our decision but even fe sure we had everything we needed before we left the dealership including my Bluetooth set up! We were very comfortable with our decision but even felt better about our decision because of the great customer experience we received by the staff. Jeremiah made the financing piece painless. We are promoters of Dennis and Courtesy Acura and will refer our friends and family there! Thank you for a great experience! More