Courtesy Acura

Exceptional Customer Service is Their Standard I received exceptional customer service at Courtesy Acura and specifically from Leo Falcam III. Every employee that I met either through an introduct I received exceptional customer service at Courtesy Acura and specifically from Leo Falcam III. Every employee that I met either through an introduction or just a few casual words in passing were incredibly friendly. When Leo told me that they would breakdown the stereotype of the typical car dealership and of car salesmen I was extremely skeptical. However, after test driving two cars and then buying a car, he was absolutely correct. The dealership is top notch and I know that I was treated honestly and fairly. Every promise was put in writing and nothing was left out. Each step of the sales process was properly explained and documented. If and when we need another vehicle, we will definitely return to Courtesy Acura. More

Friendly, thorough and professional I was first contacted by Courtesy as a result of an internet search. The sales department contacted me right away to better understand what I was look I was first contacted by Courtesy as a result of an internet search. The sales department contacted me right away to better understand what I was looking for. Working with Dennis Criag was very comfortable. Throughout the process he worked hard to understand what we wanted, and made sure he carefully explained each step, what was next and what to expect. He gave a tour and introduced us to the service department manager so we knew the process when/if we needed to bring our new care in for service. All in all, a pleasant experience. More

Mr. Vlad Great buying experience! Greatly recommended. The sales stuff is very knowledgeable about their product, profecional and courteous. I am very pleased Great buying experience! Greatly recommended. The sales stuff is very knowledgeable about their product, profecional and courteous. I am very pleased with my experience. Great job. More

Second Acura Purchase From Dennis Craig We bought a TSX from Dennis Craig in 2005, and we're still driving it ... probably will have it forever because we love it. But we also needed a bigg We bought a TSX from Dennis Craig in 2005, and we're still driving it ... probably will have it forever because we love it. But we also needed a bigger vehicle and we knew that we wanted an MDX. So we went back to Courtesy and to Dennis. We got a great used certified MDX. He made all of the paperwork go quickly, and we're excited to enjoy our "new" car. More

Floyd Pratt - Fair, Honest, Knowledgable Floyd was a terrific sales person to work with. Upfront, knowledgeable, fair, honest, no games. The best car purchase we've ever had. Highly recommend Floyd was a terrific sales person to work with. Upfront, knowledgeable, fair, honest, no games. The best car purchase we've ever had. Highly recommend More

Buying a new RDX at Courtesy Acura I recently had the great experience of working with Sean at Courtesy Acura. Sean was very accommodating and provided me with a wealth of information I recently had the great experience of working with Sean at Courtesy Acura. Sean was very accommodating and provided me with a wealth of information prior to my visiting the show room. Sean accommodated my schedule and made the entire buying experience a positive one. He arranged for the return of my rental vehicle (even topping off the gas) and assured me that if I was unable to program my garage door opener, a staff member would come to my house to do this on my behalf. The pricing for my new vehicle was on target based on internet searches that I did beforehand. The entire staff at Courtesy Acura was professional and friendly. I definitely recommend this dealer! More

The long journey for fairness After months of searching the market for a vehicle for my wife I ran across a "Craigslist" add for this used car at this dealership. I searched out th After months of searching the market for a vehicle for my wife I ran across a "Craigslist" add for this used car at this dealership. I searched out the dealership on-line and contacted the on-line manager, Sean Wardrope, with an e-mail on a weekend thinking it would be seen first thing Monday morning. To my surprise Sean returned my query the same day and we made an appointment to drive the car. The 2012 Malibu was well detailed and drove beautifully. The low tire pressure light came on which was taken care of right away and I have had no problems with that since. A round of applause for everyone at Courtesy Acura of Littleton, Co. with their can do attitude and smiling faces. PS. we're still finding neat options this car has. Thanks to everyone at Courtesy Acura. More

Great Experience The family had a great experience with Courtesy Acura. We worked with Dennis Craig. We appreciated his professionalism throughout the entire process The family had a great experience with Courtesy Acura. We worked with Dennis Craig. We appreciated his professionalism throughout the entire process. He made himself availalble to answer questions and prepare the paperwork in a very friendly and timely manner. Highly recommended. More

Purchased new RDX I had been corresponding for a couple of months with John Weidenaar regarding my interest in trading in my RL for a new RDX. John was very very knowl I had been corresponding for a couple of months with John Weidenaar regarding my interest in trading in my RL for a new RDX. John was very very knowledgeable about the car and was extremely helpful answering all of my questions. They gave me a great trade in on my car and had really good incentives. All in all they made it very easy for me to make the decision to buy the new RDX, and I am very glad they are my dealership for all of my Acura needs going forward! More

Incredibly easy, honest, and friendly I went to test drive only and took my mom with me. I was immediately welcomed by Kerry who listened to exactly what I wanted. I had already looked inf I went to test drive only and took my mom with me. I was immediately welcomed by Kerry who listened to exactly what I wanted. I had already looked information up online and knew the exact car, trim, colors, etc that I wanted and that it was in their inventory. Kerry found the exact car I wanted for me to test drive. He discussed their deals with me and what makes Courtesy Acura unique. He even was able to beat the price of my no haggle employee purchase discount! He was never pushy and treated me with the utmost respect. Most times when I go look at cars, the sales consultant doesn't deal with me directly even though I am the one buying the car. Kerry was different. He was respectful, friendly, and honest. I wasn't planning on buying that day, but the finance deal was too good to pass up. I was on a time limit and Kerry worked quickly, while still being thorough and making sure I understood everything. Then he got me a loaner of the same car and trim I was purchasing until my car would be ready with my add ons so that I could start to get used to what my new car would be like. Then he kept in contact to let me know when my car was ready. I was immediately offered assistance when I walked into the dealership and Kerry once again made sure I didn't have any questions. Lou was very helpful with teaching me about all the bells and whistles in my car. He was patient with me and worked around my hectic schedule to get a time that would allow me the most time to learn about the gadgets on the car. He answered all my questions, and searched out answers he wasn't sure of. Will was respectful of my time crunch, shortened up his speech, and talked quickly for me while making sure he wasn't going too quickly and that I understood. He clarified the finance portion and answered all my questions. He was also very respectful and a pleasure to deal with. I am probably younger than most of their clientele who purchase the car I did. But they treated me respectfully during the entire process. It was refreshing to go to a dealership and not feel like you are being tricked or talked to differently because of your age. I appreciated every interaction I had. Every step in the process went smoothly and was so incredibly easy. I will be a repeat customer and refer family and friends solely based on my experience with Kerry, Lou, and Will. They are just so relatable. On top of that, I absolutely love my new car!! More