Courtesy Acura

new RDX My quest to purchase a new RDX didn't start off very well. The initial salesman I responded with via email was not very easy to work with. After he se My quest to purchase a new RDX didn't start off very well. The initial salesman I responded with via email was not very easy to work with. After he sent me a price quote on a new RDX I offered a counter offer. Instead of responding to my counter he re3sent a previous email as if I couldn't understand what he previously submitted. I thought that was rude and felt he should have answered me on my counter offer. My experience improved when dealing with Tom Morton who provided me with several price quotes on Rdx"s, withy and without the technology package. I made an appointment to test drive one and Tom put me with Charell Robinson. I bought my new RDX from him. Charell was excellent to work with and I recommend him to future buyers. Courtesy Acura has a concierge who is supposed to explain all features of your new vehicle. The concierge probably understood my new car's features but when he let out a big yawn every few minutes, it distracted from his explanations. After I got home and started reading up on the car's operation and features I realized I had a lot left to learn and did so on my own. More

Great experience at the service department I was helped by Connor Thomas and his service was spectacular. I came in for my 100k Acura TSX checkup and he walked me through each service item tha I was helped by Connor Thomas and his service was spectacular. I came in for my 100k Acura TSX checkup and he walked me through each service item that was recommended as well as each service item that was determined necessary after the initial inspection. I trust Courtsey Acura and will continue to exclusively use them for my service needs. I'm sure I'll buy my next car there as well, but with Acura's lasting forever it may be a while. More

Great Experience Do not like car shopping. That said, this was a great experience, almost fun. They were friendly, courteous, honest and low-key. Leo came to my hou Do not like car shopping. That said, this was a great experience, almost fun. They were friendly, courteous, honest and low-key. Leo came to my house to program garage door opener and cell phone with my car and answer questions. Liked how I got to drive it a couple of days before he came out rather than a on the spot tutorial. Thanks Jim, Jeremiah & Leo. I love my Acura RDX. More

Home service Loved the programming at our home. What a fantastic service. Leo is awesome. Did not plan to buy a car that day but Kerry had the deal closed before Loved the programming at our home. What a fantastic service. Leo is awesome. Did not plan to buy a car that day but Kerry had the deal closed before I could think further. Love my MDX. More

Outstanding purchase experience, great service We owned an Acura MDX several years ago, always serviced it a Courtesy Acura. I was always very satisfied with customer service and the service depar We owned an Acura MDX several years ago, always serviced it a Courtesy Acura. I was always very satisfied with customer service and the service department. Easy drop off, always got a loaner, no surprise in billing...Very consistent reliable experience. We then drove an Audi A6 for the past 4 years. TERRIBLE customer experience with Audi service. Had to wait for service constantly, always surprised by bill, loaner was never ready (and then was a compact non-Audi loaner). A totally negative experience. We returned to Acura for the service. But I was pleasantly surprised by the purchase process. Our sales rep, Rick Armijo, was outstanding. No nonsense, no games. He presented his first (relatively reasonable offer), we counter-offered...DONE!! Traded in the Audi, signed papers, home all within a few hours. Further, they offered to send Leo to my house to set-up the garage door opener and other functions. Highly recommend Rick Armijo for purchasing at Courtesy. Highly recommend their service department. E. Nelson Castle Rock, CO More

Simple, Fast, Easy The service is always great, and the attention to detail is outstanding. Very fair pricing on upkeep and repairs with a quick turnaround. What more co The service is always great, and the attention to detail is outstanding. Very fair pricing on upkeep and repairs with a quick turnaround. What more could you want? More

BEST PLACE TO BUY A CAR!!!!! I just purchased my third vehicle from Jim Kurtz at Courtesy Acura. First, Jim is very friendly, helpful, knowledgeable, and understanding. He's by fa I just purchased my third vehicle from Jim Kurtz at Courtesy Acura. First, Jim is very friendly, helpful, knowledgeable, and understanding. He's by far the best car salesman I've ever dealt with. Courtesy Acura strives to acknowledge the "Courtesy" part of their business. They treat everyone with so much respect and kindness. Everyone there goes above and beyond to ensure you are 100% satisfied. Before I purchased my car on Saturday, I stopped in at Benz on Broadway and was so appalled at the level of service that I walked out. Can I afford a Benz? Yep. Will I drive one? Nope. If Benz = Stuffy, haughty, egotistical...it's not for me. Acura is a perfect combination of luxury and kindness. Can you ask for anything else? More

John, Tom and Jeremiah rock! This was by far the best car buying experience I have every hard. John was great with all of our questions (and made my husband get off the ground by This was by far the best car buying experience I have every hard. John was great with all of our questions (and made my husband get off the ground by racking the car for him to inspect), Tom treated us very fairly with regard to pricing and our trade in and Jeremiah had us in and out of his office in record time. Fantastic group of people and we will recommend them to anyone! More

5,000 Miles Service Check I had the best experience I have ever had with a dealership far better than my prior experiences with local Mercedes dealership. Paige Dickens was aw I had the best experience I have ever had with a dealership far better than my prior experiences with local Mercedes dealership. Paige Dickens was awesome, very efficient, friendly, and knowledgeable. She made my experience outstanding usually I would dread the service appointment with my prior dealership but this experience has changed my view for the better! The service department left my car vacuumed and the outside washed, they even left a bottle of water and a chocolate for me..nice touch..Courtesy!! More

Great Service and Product My current Acura TL is my second one from Courtesy Acura. I always get the best service and experience when dealing with them. I have dealt with Mich My current Acura TL is my second one from Courtesy Acura. I always get the best service and experience when dealing with them. I have dealt with Michele Mallory for many years. She is very friendly and honest! I would recommend this dealership to my friends! More