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Courtesy Acura
Littleton, CO
7,201 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned.
A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy.
We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available.
Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,201 reviews
July 20, 2015
Oil change maintenance We were greated and treated very well by Leo and Justin who provided excellent service. Great experience overall. Thanks so much for your excellen We were greated and treated very well by Leo and Justin who provided excellent service. Great experience overall. Thanks so much for your excellent service. More
by Hobbsd
Employees Worked With
Leo Falcam, Justin Hilton
July 17, 2015
Michelle in service is amazing! Courtesy Acura service is excellent. I completely trust Courtesy Acura with my car, always knowledgeable on what needs to be done, always fair and al Courtesy Acura service is excellent. I completely trust Courtesy Acura with my car, always knowledgeable on what needs to be done, always fair and always on time. Michelle is amazing! More
by serenity
July 16, 2015
Awesome Experience This was the best car buying experience I've ever had! Evan was my salesman and was very knowledgeable and friendly without pressuring me! His follow This was the best car buying experience I've ever had! Evan was my salesman and was very knowledgeable and friendly without pressuring me! His follow up service has been wonderful! Lou was my technology concierge and was also fabulous! He spent an hour going over every detail with me! More
by Car1
Employees Worked With
Evan Lyons
July 16, 2015
Not the best for a Prospective Customer I had recently test driven a 2016 RDX and was interested in owning one. With that in mind I started researching online and was able to find a ton of I had recently test driven a 2016 RDX and was interested in owning one. With that in mind I started researching online and was able to find a ton of information on inside pricing, and wanted to propose a fair offer price beneficial for both parties and requested an online quote. The lady who responded was very rude and misrepresented a lot of facts. In fact just because you have so much experience working with dealerships doesn't mean people who don't work in dealerships don't have information or know how they work. I guess many sales persons in dealerships think that consumers don't have enough information which is incorrect. If it was back in the 2000's then that might be true and consumers blindly have to go with what the dealerships offer. Not anymore. In fact I did reach out to different member of the team to see since I did not have a good experience with the first person but unfortunately he did want to take over since I was already in talks with. the first person. Does your dealership even want to work towards selling a car to prospective customer or just lose their business and have cars sitting in your inventory?? More
by cherryAcura
Employees Worked With
Kitty Baum
July 11, 2015
A suprisingly positive experience. My experience was outstanding. Evan Lyons, Lou, Tom and Jeremiah made this a memorable process (in a good way)! I walked in skeptical and on the defen My experience was outstanding. Evan Lyons, Lou, Tom and Jeremiah made this a memorable process (in a good way)! I walked in skeptical and on the defensive, but this team and the sincerity of their efforts produced great results. Great car, genuine service and I look forward to building a long term relationship with this dealership. More
by Linda9718
Employees Worked With
Other Employees :
Tom (forgot last name but did the price quote) and Jeremiah (the finance guy). Oh and Sean brought me a water - great sense of humor and put me at ease., Evan Lyons
July 10, 2015
Friendly, professional and fair This dealership made buying a car a very comfortable experience. The level of professionalism and courtesy we experienced far exceeded anything we ha This dealership made buying a car a very comfortable experience. The level of professionalism and courtesy we experienced far exceeded anything we have ever previously experienced. The level of support we are receiving is remarkable. More
by R&R
Employees Worked With
Leo Falcam
July 09, 2015
Positive in every way We were treated with professionalism and concern from start to finish. We never felt compelled to make any choices that were not right for us. We were treated with professionalism and concern from start to finish. We never felt compelled to make any choices that were not right for us. Explanations were thorough and sufficient without sounding glib and practiced. Everyone was friendly,but not in a patronizing way. There were phone contacts after the initial drive, but no pressure to make a hasty decision. There were followup phone checks to see if anything further could be done for us after the purchase was made. Our sincere appreciation for every aspect of the treatment we received at Courtesy Acura. Robert and Marcia Wagner More
by carguy#1
July 09, 2015
Always first class service and Michelle rocks I continue to have great service and professional treatment at Courtesy Acura's service department! Been using them to service my TSX for three years I continue to have great service and professional treatment at Courtesy Acura's service department! Been using them to service my TSX for three years and now my TL for the last two years, and will continue going forward. I work with Michelle Marquis-Mallory who is friendly, professional, and honest. She is one reason I continue to bring my car here and I always ask to work with her. Keep up the good work Michelle and Courtesy Acura service department. The service porters/greeters are friendly as well. Thank you!!! - Mike Lewis More
by mr4lewis
July 01, 2015
Amazing Acura Service always! I can not express my gratitude enough with the Courtesy Acura Service Department, especially Stuart and Lou. They always go above and beyond to make I can not express my gratitude enough with the Courtesy Acura Service Department, especially Stuart and Lou. They always go above and beyond to make the best of the situation and do whatever it takes in their capabilities to help their clients. It is always a great experience... thank you for your professionalism! More
by LeaAnn
Employees Worked With
Lou- Service Manager , Stuart Hall
July 01, 2015
Polite and friendly It was the easiest car purchase I have ever made. No nonsense sales, no pressure sales staff and no surprises at signing. Honest and wonderful custome It was the easiest car purchase I have ever made. No nonsense sales, no pressure sales staff and no surprises at signing. Honest and wonderful customer service. More
by lburson
