Courtesy Acura

Awesome service, focuses on the customer Hi, My service experience with Connor Thomas has been excellent. He is always a few steps ahead of me. He recently arranged for me to have a "loane Hi, My service experience with Connor Thomas has been excellent. He is always a few steps ahead of me. He recently arranged for me to have a "loaner car" when I thought I would be able to wait for my car to be detailed. When he saw that I made an appointment on line late last night, he reserved a car for me when I dropped off the car. He also asked his team to make my bumper look better as I was waiting for my car to be fixed due to an accident. I didn't ask him to do this and he did when I was in for a scheduled maintenance appointment. He and his team have gone over and beyond. More

Oil Change, A1 Service and balance Paige was very helpful and friendly, She explain what needed to be done to my car. Great customer service. I will be Back. Thank you Paige! Paige was very helpful and friendly, She explain what needed to be done to my car. Great customer service. I will be Back. Thank you Paige! More

New car purchase It was very refreshing to deal with Courtesy Acura; I tried to buy an Acura at another dealer first and was thoroughly disgusted with how I was treate It was very refreshing to deal with Courtesy Acura; I tried to buy an Acura at another dealer first and was thoroughly disgusted with how I was treated. First class down home type people; very straight forward and honest people. I have heard great things about the service side of their business; I look forward to evaluating that side of the business. Sales side is definitely first class. More

Great experience! Very professional staff. I was able to feel good about my used car purchase. It was a Win, Win! Look forward to using my Mercedes. Very professional staff. I was able to feel good about my used car purchase. It was a Win, Win! Look forward to using my Mercedes. More

Paige D.and the entire team at Courtesy Acura are top notch! Courtesy Acura has been servicing my car for years. The staff is friendly, helpful, efficient, and knowledgeable. I don't typically write reviews. Courtesy Acura has been servicing my car for years. The staff is friendly, helpful, efficient, and knowledgeable. I don't typically write reviews. After working with Paige (a relatively new addition to the team I think) twice now, I felt compelled to take the time to make note of a few observations to share with fellow consumers. The service Paige provided and the thoughtful and professional manner in which she provided it only further demonstrated that Courtesy Acura is continuing to hire and develop an All-Star team. My late father owned my Acura originally and felt the same way about the service he experienced with Courtesy Acura for years. And, here's the most important factor to me: Trust. I trust that this Courtesy Acura team is being honest with me about what my car needs, how to keep my family safe, and how to keep my car running well. I have never gotten the sense that they are 'making up' or pushing maintenance or repairs to meet a service quota. Despite the drive across town for me, I continue to go back to these folks because I trust them. If/when I buy a new car, I will definitely lean towards an Acura in no small part because the Service department at Courtesy Acura. Whatever you all are doing over there, keep it up - it's working! Chris K. More

Leo Falcam Jr - worth going to this dealership for As written in the title, Leo is worth going to this dealership for. His concierge service was excellent, but the way he smoothed out service glitches As written in the title, Leo is worth going to this dealership for. His concierge service was excellent, but the way he smoothed out service glitches in more than one occasion was most appreciated! More

Dennis Craig!!!! My Hero!!!! I am a struggling single mother of two, and was in desperate need of a new auto. Dennis understood my situation and went WAY beyond the call of duty t I am a struggling single mother of two, and was in desperate need of a new auto. Dennis understood my situation and went WAY beyond the call of duty to ensure that my family had a reliable, safe car that was within my slim budget! Dennis is NOT your ordinary salesman! He has a huge heart and has genuine concern for his clients! I feel so blessed to have had Dennis as my personal "Guardian Angel"! You have inspired me to become a more caring and understanding person today through your generosity and ultimate concern! Thank you Dennis from the bottom of my and my families heart! More

Overview of new MDX I came in today to have my 2014 MDX serviced. While I was there I met with Leo. My husband purchased my car from another source, and I had some serio I came in today to have my 2014 MDX serviced. While I was there I met with Leo. My husband purchased my car from another source, and I had some serious learning to do. Leo was OUTSTANDING in his knowledge of my car and explained the abilities of my new vehicle in a manner which was easy to interpret. I am continually impressed with the quality of staff this establishment employs. Leo was timely. Leo was patient and thorough. I simply am so very grateful! Job exceptionally well done Leo. You and Hollie are my favorites!!! More

Great prompt and courteous service I love coming to this Acura dealership. My car is always serviced on time, clean and ready for my pick up. Staff is always friendly and knowledgable I love coming to this Acura dealership. My car is always serviced on time, clean and ready for my pick up. Staff is always friendly and knowledgable. More

Two visits. !st for a routine servicing and 2nd as a follow My 1st visit with Justin Hilton on April 8th was an accelerated servicing done quickly and thoroughly and identified further work required. Justin ful My 1st visit with Justin Hilton on April 8th was an accelerated servicing done quickly and thoroughly and identified further work required. Justin fully explained the potential problems which also required an interim step on my part . I was completely satisfied with his prompt attention to my requests and did the interim steps . The follow up for a wheel alignment was made with Connor Thomas and completed on July 16th. Connor was courteous and prompt in checking me in and having the work completed in a shorter period of time than was originally anticipated. Both of these Service Representatives demonstrated the excellence in service and customer relations that I have experienced over the several years that Courtesy has satisfied the requirements for proper ma intenance of my vehicle. George Nielsen More