Courtesy Acura

Amazingly painless! Daniel Strajna was awesome! I originally contacted him via the Internet, he answered all of my questions so when it was time to come in for a test dri Daniel Strajna was awesome! I originally contacted him via the Internet, he answered all of my questions so when it was time to come in for a test drive we had all the information we needed. There was no pressure, we could have walked away at any time and felt comfortable. I am so happy with my new RDX! More

Very rude Made An appointment 3 weeks in advance to get our recall done and when we got there they were very rude and said that they didn't have the parts to do Made An appointment 3 weeks in advance to get our recall done and when we got there they were very rude and said that they didn't have the parts to do our recall. So we asked them to check our key fob, sat and waited for 2 hours, the girl helping us came in and called us to the side and said something about how they don't like marijuana and that they are very against it. FYI my husband didn't leave it in the car he had it in is pocket so it wouldn't get taken. It is legal to have so i don't know why they were concerned, it wasn't smoke in the car or on premises. Will never return here again! We were very disappointed and felt judged. More

Excellent service department The service staff at Courtesy does an outstanding job of making customers feel valued. Sandy Santori greeted me promptly and took good care of gettin The service staff at Courtesy does an outstanding job of making customers feel valued. Sandy Santori greeted me promptly and took good care of getting my service started and directed me to the new customer lounge. Paige Keel finished up my service and went above and beyond getting me new license plate covers for my car as well as a bonus cover for my hitch! Thanks so much! Roberta Harrell More

That Ain't Right! Auto dealerships are not supposed to be that laid back and their employees are not supposed to be that friendly and easy going. This is our 3rd vehicl Auto dealerships are not supposed to be that laid back and their employees are not supposed to be that friendly and easy going. This is our 3rd vehicle purchased/leased from Courtesy for a reason and it's not convenience. We live 70 miles away. Sean, Todd and Brock were great and make the car buying experience easy and even fun. That ain't right! More

Wheel Bearing issue on my 2003 Acura TL After having taken my car to another mechanic where they could not find the wheel bearing problem and insisting it was the transmission. I drove my ca After having taken my car to another mechanic where they could not find the wheel bearing problem and insisting it was the transmission. I drove my car to Courtesy Acura for a 2nd opinion and replacement of the transmission if it was needed. Monday morning, I dropped the car off at 7:30 am, got a loaner vehicle to allow me to get around. At 10:30 am I received a car from the service writer telling me they found the RF wheel hub bearing was worn and needed replacement. By 2:30 pm I was back at the dealership picking up my car repaired with no problems. I have been going to this dealer ship for over 15 years, and have had the same mechanic, Mike Grobner work exclusively on all my Acura vehicles, Those being a Legend, RL and TL. Mike has done outstanding work and is always willing to help me better understand the car in order to keep it running tip top. He is the best mechanic at this Dealership Matt Sheridan assisted me in service writing and Sandy got my loaner vehicle set up. I am pleased and happy to say, I have not had a bad experience with Courtesy Acura. They can not be beat with Great customer service, a superior mechanic, Mike Grobner and the rest of the staff that have assisted me recently and the past. I have confidence every time I bring my car in to have it serviced, they will be honest with me and provide the best work so I know I won't be stuck on the side of the road somewhere waiting for a tow. Great job, Mike, Matt and Sandy. Bill Schaefer Acura TL owner More

Repair work on MDX-Elyse khanbabian Paige was very courteous, overly accommodating and eager to do whatever she could to assist. So appreciate her demeanor and diligence to make me happy Paige was very courteous, overly accommodating and eager to do whatever she could to assist. So appreciate her demeanor and diligence to make me happy! More

Courtesy made the car buying experience actually enjoyable! I had put off purchasing a new vehicle for quite some time mostly because I dreaded dealing with car salesmen. The team at Courtesy Acura really I had put off purchasing a new vehicle for quite some time mostly because I dreaded dealing with car salesmen. The team at Courtesy Acura really changed my mind regarding that experience. Don with his many years of experience was so knowledgeable, personable and truly interested in what worked best for me I knew he had my best interest at heart. I felt I was in good hands the minute I walked through the door and he approached my daughter and I. There was never any pressure just a willingness to help us navigate the sometimes difficult world of new car purchases. Leo was the Acura "genius" who was kind and helpful and explained with great patience and detail anything and everything there was to know about our new Acura RDX vehicle. The whole Acura "family" including Don, Leo, and Brock at Courtesy Acura live up to their name, they are a genuine bunch who go out of their way even in small ways to accommodate their customers, they care that their customers go away with the best experience possible. Don and Leo went above and beyond and in my opinion are both valuable assets to the company. More

Wonderful experience for a routine service for my Acura MDX. I live closer to another Acura Dealership, but I chose to go out of my way to go to Courtesy Acura. Matt was extremely kind and efficient. He greeted I live closer to another Acura Dealership, but I chose to go out of my way to go to Courtesy Acura. Matt was extremely kind and efficient. He greeted us with a smile and fully informed me in detail about what work was going to be completed on my Acura MDX. I appreciate the effort he put into my experience, making sure I understood the work that was going to be done and why. I strongly suggest people take their vehicles there for service and incredible customer service. More

Outstanding Customer Service from Stuart Hall! Customer service is at an all-time high at this location. Just like anyone else I made the mistake of going to Pep Boys a few years ago. They over quo Customer service is at an all-time high at this location. Just like anyone else I made the mistake of going to Pep Boys a few years ago. They over quoted me on numerous things and made me feel very uncomfortable of the current status my car was in. However after going to courtesy Acura in Littleton all was made right. Stuart Hall in the service department did an outstanding job of taking care of me as well as my vehicle. I couldn't dream of going anywhere else in the future. The knowledge and professionalism at this location is beyond anywhere I've ever done in the past. Because of Stuart Hall I will continue to go to Courtesy Acura for all of my car needs. thank you again Stuart! More

Wonderful car buying experience My husband and I came in early June to look for an Acura MDX. We were comparing to Lexus and to some other brands and found the MDX to be everything w My husband and I came in early June to look for an Acura MDX. We were comparing to Lexus and to some other brands and found the MDX to be everything we were looking for. Skyler assisted us throughout the whir process and made it very enjoyable and easy for us to decide. We both would recommend him to anyone looking for a vehicle because of him knowledge and professional attitude. More