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Courtesy Acura
Littleton, CO
7,030 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned.
A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy.
We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available.
Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,030 reviews
January 26, 2018
CUSTOMER SERVICE I was VERY reluctant to go back to the dealership that sold me a busted lemon, however I was having issues with my car dying on me at random times. I I was VERY reluctant to go back to the dealership that sold me a busted lemon, however I was having issues with my car dying on me at random times. I must say that I received outstanding customer service from Paige! She took my frustration and turned it into definite hope! They replaced my alternator and Paige handled business like a champ. She ensured that my repairs were timely and that as a military veteran who is in need of constant communication, she called me multiple times to keep me updated. ***Personal note*** Thank you Paige for all that you did. You seriously are a ROCK STAR! ***Professional note*** To whom it may concern, Paige deserves a HUGE pay raise for her work ethic. When I bought my vehicle "AS IS AND NO WARRANTY". I bought the car at night, and didn't realize all of the hidden black electrical tape on the car that barely kept it together. The car has had to be repaired multiple times and not once did anyone from Acura called to ask if we liked the car, or if there were any issues. I traded in a diamond, near mint condition, with less than 90k miles, Infiniti G35 for this. I have strong buyers regret and can't EVER recommend anyone to go to Courtesy Acura unless it's to deal with Paige. Even after I got the car serviced, it died on me a few times because the repair shop failed to properly clean the connectors that were piled on with corrosion, and the connectors were extremely loose. I even told my other mechanic how much was spent and he spit out his coffee on the ground, and told me I sold my soul for nothing. I took it to another auto body shop in Castle Rock and they showed me. I honestly thought it was the issue that a majority of Acura MDX's have with the bluetooth module. Paige literally is the bright spot in that place and is the epitome of what "Customer Service" should be. I can speak on this on a personal and professional level since I was a Personnel Officer in the Marine Corps for over 20 years and had to deal with customer service for Marines, civilians, and other branches of service in different duty station capacities. When you have great customer service skills, you can make any bad situation into a great experience and have people leave with a smile. I do not put any of this upon Paige. She did her job with perfection and you all owe her a HUGE debt of gratitude!! I haven't gone online and said anything concerning any of these issues with your sales reps, or repair crew, because I believe that it's my responsibility as a man to deal with it. The least thing Courtesy Acura could do is replace this entire vehicle with a new one for the embarrassment and unprofessional ways of their sales and repair crew have displayed to me and my family. Thank you for your time. Semper Fidelis! Sincerely, Mr. Conley More
by Gentsoul
Employees Worked With
Paige Keel
Helpful January 26, 2018
Great and quick service Cole was patient, not pushy. Let me test drive a few vehicles to make sure it was the right one. Finance was on my side. Cole was patient, not pushy. Let me test drive a few vehicles to make sure it was the right one. Finance was on my side. More
by happy new owner
January 25, 2018
2015 Acura RDX Very strong customer service across the board - from the beginning of the sales process to closing the deal, the sales representatives could not have Very strong customer service across the board - from the beginning of the sales process to closing the deal, the sales representatives could not have been more helpful. Additionally, the GM went out of his way to ensure that I had a pleasant experience. Financing was equally smooth. I loved the approach of this dealership from a sales standpoint- they don’t play the back and forth game...you get a very reasonable price from the onset, thus resulting in little time wasted negotiating. They did a great job of detailing the vehicle before I picked it up and were able to apply tinted windows and Clear Guard in under 24 hours; excellent sense of urgency. Also, the first two oil changes and tire rotations are provided free of cost. More
by Jlh91
Employees Worked With
Other Employees :
Clear Guard Rep. , Randy Bennett, Jeremiah Watson, Don Behrens, Andrew Moore
January 25, 2018
Best Dealership in Town I always receive outstanding service at Courtesy Acura. They are friendly, knowledgeable and helpful. Their techs are very skilled and their service p I always receive outstanding service at Courtesy Acura. They are friendly, knowledgeable and helpful. Their techs are very skilled and their service people are incredibly accommodating. I have bought two cars from them and used them for all my service. They have never disappointed. Ask for Chris, he's awesome! More
by Acura Owner 4 Life
Employees Worked With
Dennis Craig, Chris Smith
January 25, 2018
My Experience Jeremie was awesome and very helpful. He took his time to explain all options. He allowed us to take a test drive by ourselves and gave us time to t Jeremie was awesome and very helpful. He took his time to explain all options. He allowed us to take a test drive by ourselves and gave us time to think about our purchase. More
by John Rios
Employees Worked With
Jeremie Martinez
January 22, 2018
Such a great buying experience! This was my first time buying a brand new car and I was so impressed with this dealership! I have to admit I was nervous about the whole process, but This was my first time buying a brand new car and I was so impressed with this dealership! I have to admit I was nervous about the whole process, but everyone here was so nice and made the whole experience very pleasant! Cole was so great and accommodating and made sure we were well taken care of. I never once felt pressured to get anything I didn’t need or want or to spend more money than I needed! Jason was awesome too and made the financing part a breeze. I love my new 2018 Acura RDX and I know I walked away with the right car! More
by britt77
January 21, 2018
Great experience They are a great dealership and they have an excellent sales rep Todd! They were highly recommended and now we can see why. Go to Courtesy Acura! They are a great dealership and they have an excellent sales rep Todd! They were highly recommended and now we can see why. Go to Courtesy Acura! More
by SS
Employees Worked With
Todd Connell, Jason Gilstrap
January 21, 2018
Great customer service Daniel helped me out and was very helpful! He was very knowledgeable and made the whole process easy. I left with a Nissan Maxima and couldn’t be happ Daniel helped me out and was very helpful! He was very knowledgeable and made the whole process easy. I left with a Nissan Maxima and couldn’t be happier with it! More
by abreezy
Employees Worked With
Daniel Strajna
January 20, 2018
Long and very satisfied They were very patient and helpful. Couldn’t be happier. I was able to get what I wanted for a very reasonable price. Great people They were very patient and helpful. Couldn’t be happier. I was able to get what I wanted for a very reasonable price. Great people More
by Maggie1224
January 19, 2018
Connor Thomas, Very Helpufl Connor Thomas was very helpful and processed the service of my vehicle in speedy manner, while also answering any questions I had. Do no hesitate to r Connor Thomas was very helpful and processed the service of my vehicle in speedy manner, while also answering any questions I had. Do no hesitate to request Connor for future service apppointments. More
by Daryl Goehring
Employees Worked With
Connor Thomas
