Courtesy Acura

Quick and efficient salesman, Jimmy O''Connell Excellent dealership. This is my 3rd Acura purchase from them. Jimmy O'Connell is so friendly and helpful, a great salesman. The dealership is beau Excellent dealership. This is my 3rd Acura purchase from them. Jimmy O'Connell is so friendly and helpful, a great salesman. The dealership is beautiful and very clean. Everyone is friendly and helpful. I would give Courtesy Acura 5 stars in all areas. More

Outstanding Service as Usual! Taking into consideration everything that is "going on" the service department did a fantastic job finding ways to work around these obstetrical and p Taking into consideration everything that is "going on" the service department did a fantastic job finding ways to work around these obstetrical and provide great service making things feel safe! More

Excellent service as usual. Very impressed with the protocols in place to protect both staff and customers. I was kept informed of all progress timeously protocols in place to protect both staff and customers. I was kept informed of all progress timeously More

Oil change service for MDX Went for oil change for my Acura MDX. It was great service, very coutesious. Great experience. Reasonable price. Recommended the future steps. I will Went for oil change for my Acura MDX. It was great service, very coutesious. Great experience. Reasonable price. Recommended the future steps. I will go for all my service to this location. More

Best Service Ever David was very helpful in listening to all of my concerns and getting the answers I needed. Everything was done beyond my expectations. The service do David was very helpful in listening to all of my concerns and getting the answers I needed. Everything was done beyond my expectations. The service done on my car was well done and especially in light of the concerns with COVID, they made sure my car was protected and cleaned before I received it back. More

The staff at Courtesy Acura provide outstanding customer service. Joseph provided quick responses and accurate info as I navigating buying out my lease. Ali was friendly and answered all my questions as I service. Joseph provided quick responses and accurate info as I navigating buying out my lease. Ali was friendly and answered all my questions as I filled out loan application. David in the service center kindly squeezed my car In for a oil change and wash as I completed my paperwork. All staff wore masks and made sure work areas were cleaned with disinfectants before I sat down and while passing pens for me to sign with. great staff made my experience pleasant!!! More

David builds customer loyalty I had a very small job (replace lamp in brake-light) which was safety driven. David welcomed me and he personally escorted me to pick up a small bulb I had a very small job (replace lamp in brake-light) which was safety driven. David welcomed me and he personally escorted me to pick up a small bulb and then installed it for me - all within 2 minutes! I am a loyal customer at Courtesy (with two other cars) and have always been very satisfied with the service - this however deserved mention. I was in and out in 4 minutes!!! More

Above & Beyond ! My wife and I chose the concierge pick up and return option for servicing our MDX this time. It was seamless. No other words to describe it other th My wife and I chose the concierge pick up and return option for servicing our MDX this time. It was seamless. No other words to describe it other than just wonderful, exceptional customer service. Thank you! More

I don't appreciate the constant cross sell and up-sell tactics on every single visit. It's a pain in the xxx. And usually it's unnecessary -- warranty and recall items notwithstanding. Obviously your staf tactics on every single visit. It's a pain in the xxx. And usually it's unnecessary -- warranty and recall items notwithstanding. Obviously your staff is trained to cross sell, but they would clearly find something wrong even if I drove in with a brand new 2020 model right off the show room floor. Do me and all your customers a huge favor, cut the xxxxxxxxx and just do what needs to be done. Not your business model, I get it because then you'd see daily receipts drop, but I don't care - maybe you could cut back on the xxxx bottled water and york mints - like I give a crap. More

David provided wonderful service. He was professional, friendly, and very welcoming. The service center was clean and comfortable. I look forward to working with this dealership in the future. friendly, and very welcoming. The service center was clean and comfortable. I look forward to working with this dealership in the future. More