Courtesy Acura

I am pretty upset, I spent nearly $4000 and recalled that I had a mirror that was installed by your dealership a year or two ago, and it was installed improperly. I asked if you could fix it, and the answer I had a mirror that was installed by your dealership a year or two ago, and it was installed improperly. I asked if you could fix it, and the answer was it would cost several hundred dollars. I am at a factory warranty, but those mirrors were installed by you, excuse me one mirror that is still broken, and you will not even warrantee your own work. I worked with a service assistant who is no longer at your facility, I believe her name was Vanessa, and she knew about the problem after the installation. It would be my expectation that you would have good notes, and therefore should have known that it was installed broken. Essentially, The driver side mirror shakes, and you can look back in your records to see when you installed it. I will not come back, due to the fact that I spent so much money on a used car, and couldn’t even get that problem resolved, even though it was your dealership, or a bad product that is at fault. More

Brianna was excellent, she worked hard to get my business. Joseph was very helpful too, he makes sure that I understand all the features of the car. business. Joseph was very helpful too, he makes sure that I understand all the features of the car. More

Michael and Vanessa were professional and thoughtful and were able to answer all my questions. I Was very pleased that Michael offered a loaner vehicle for me to use. were able to answer all my questions. I Was very pleased that Michael offered a loaner vehicle for me to use. More

Vanessa was very pleasant and professional as usual. aa Vanessa was very pleasant and professional as usual. aa aa aa aa aa aa aa aa aa aa aa aa aa aa aa aa a Vanessa was very pleasant and professional as usual. aa aa aa aa aa aa aa aa aa aa aa aa aa aa aa aa a More

Always a pleasure working with the service guys. Matt Sheridan is my go to guy, he gets it done! You need to bring back the chocolate cookies. Sheridan is my go to guy, he gets it done! You need to bring back the chocolate cookies. More

I have been using Courtesy Acura for years now and have always appreciated the professionalism and customer service provided each and every time! Thanks to Matt Sheridan, whom I have worked with primarily always appreciated the professionalism and customer service provided each and every time! Thanks to Matt Sheridan, whom I have worked with primarily all these years. Kudos to the entire team! I've recently moved closer to this location, so even more so, I have even more reason to choose Courtesy Acura as my fave service location for my 2020 RDX and me. More

My experience dealing with sales rep Rick Armijo was friendly, courteous, and professional from start to finish. In addition to the vehicle that I was scheduled to test drive, Rick let me test drive the friendly, courteous, and professional from start to finish. In addition to the vehicle that I was scheduled to test drive, Rick let me test drive the vehicle that I ended up with, even pulling it out from the back of the back lot and having it washed for me to try, amazing! More

Vanessa was super helpful with answering my questions and getting my tire taken care of ! I was pleasantly surprised on the price too beat out tire dealer too. getting my tire taken care of ! I was pleasantly surprised on the price too beat out tire dealer too. More

Brianna was amazing. She was organized, professional, well informed, and congenial. I would strongly recommend using her services if you are in the market for a new Acura. well informed, and congenial. I would strongly recommend using her services if you are in the market for a new Acura. More

The service was fine. I hate filling out these endless review forms. You don’t do yourselves any favors by badgering your customers. Got it? review forms. You don’t do yourselves any favors by badgering your customers. Got it? More