Courtesy Acura

Michael in the service department was awesome! He kept me updated on the progress of my repairs and the car was ready on schedule. Thank you for all your help! updated on the progress of my repairs and the car was ready on schedule. Thank you for all your help! More

The service was efficient and as promised. They care about making the service call as easy as possible on the customer. Car was completed on time and they cleaned it inside and out. about making the service call as easy as possible on the customer. Car was completed on time and they cleaned it inside and out. More

Car repairs can be stressful but David made the whole process quick and easy. He was courteous and cummunicated well. The repair was done in a timely manner and I am very happy to be a Courtesy Acura c process quick and easy. He was courteous and cummunicated well. The repair was done in a timely manner and I am very happy to be a Courtesy Acura customer. Thank you, Ronald Turner More

Very easy to schedule and the whole process ran smoothly on the day of the service. All staff that I interacted with were great to work with. on the day of the service. All staff that I interacted with were great to work with. More

As usual, Courtesy Acura provided great service and customer service. They didn't really fix my car per say, but rather explained how to better use the functions in my car so everything made sense. Con customer service. They didn't really fix my car per say, but rather explained how to better use the functions in my car so everything made sense. Conner and David were always very respectful and patient and finding a service shop/dealership like that is not easy to find. More

It was a good experience the team made it very easy to service my car and to get a service loaner for the day too. service my car and to get a service loaner for the day too. More

Malachi did an excellent job as the service rep on the recent recall service on my 1999 CL. The whole process was handled in a professional, friendly, and convenient matter. recent recall service on my 1999 CL. The whole process was handled in a professional, friendly, and convenient matter. More

I haven't been to a dealership to make a purchase in over twenty years. I was never pressured and given a fair price for my trade as well as a fair price for my purchase. twenty years. I was never pressured and given a fair price for my trade as well as a fair price for my purchase. More

David worked with me to plan the current and future maintenance of my 2013 TL. He was focused on saving me money and making my experience convenient. maintenance of my 2013 TL. He was focused on saving me money and making my experience convenient. More

I am pretty upset, I spent nearly $4000 and recalled that I had a mirror that was installed by your dealership a year or two ago, and it was installed improperly. I asked if you could fix it, and the answer I had a mirror that was installed by your dealership a year or two ago, and it was installed improperly. I asked if you could fix it, and the answer was it would cost several hundred dollars. I am at a factory warranty, but those mirrors were installed by you, excuse me one mirror that is still broken, and you will not even warrantee your own work. I worked with a service assistant who is no longer at your facility, I believe her name was Vanessa, and she knew about the problem after the installation. It would be my expectation that you would have good notes, and therefore should have known that it was installed broken. Essentially, The driver side mirror shakes, and you can look back in your records to see when you installed it. I will not come back, due to the fact that I spent so much money on a used car, and couldn’t even get that problem resolved, even though it was your dealership, or a bad product that is at fault. More