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Courtesy Acura
Littleton, CO
7,183 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned.
A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy.
We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available.
Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,184 reviews
January 16, 2021
Although the receipt shows an oil change it and the other fluids were not topped off. My husband had to add the fluids. So Angry! fluids were not topped off. My husband had to add the fluids. So Angry! More
by lenicelarry
Verified CustomerEmployees Worked With
January 15, 2021
Bought a certified preowned RDX from this dealership. Stuck with a $2000 repair shortly after for defective dashboard lights. They did not stand behind their product but instead accused me of causing the Stuck with a $2000 repair shortly after for defective dashboard lights. They did not stand behind their product but instead accused me of causing the damage. I expect better treatment from a luxury car brand. I will never purchase another Acura. Look elsewhere if you expect to be treated fairly. More
by REBECCA.KRISHER
Employees Worked With
Other Employees :
Dennis Craig, Connor Thomas, Bob Amin
January 15, 2021
Very thorough,professional and clean!👍👍 They listened to me and did what I wanted to do and not what they wanted to do! I appreciate that! to me and did what I wanted to do and not what they wanted to do! I appreciate that! More
by GENETHEDENTIST
January 15, 2021
Everyone is very kind and helpful at Courtesy Acura. However, when I take my car in for service and repair- I need things to be handled correctly, not kindly. I was in for a 30K service and had to retur However, when I take my car in for service and repair- I need things to be handled correctly, not kindly. I was in for a 30K service and had to return a week later for a more major repair. The rep was at first scheduling my repair around his schedule- he'd be out at a conference for many days- instead of on mine. Finally I asked if another rep could handle the repair and it was only then set at my convenience. I should not have had to come up with that suggestion. I received MANY texts over the next days about my upcoming repair appt and that "all the parts are in". When I came in for the repair, I received a text very shortly after dropping my car off that the parts were in fact NOT in and would have to be overnighted. They had over 5 days to get the parts and get this right the first time. I had to cancel another appt I had for the car and rearrange my schedule due to this. I did have a nice loaner car for 2 days- hence the 2 stars. When I picked up my vehicle, before I even drove off, the "WASHER FLUID LOW" warning light came on! Seriously- after a 30K, over $1000 3.5 hour service that I just had the week before? Also, my custom tire valve stem cover for the tire that they were specifically working on at the 30K service was missing. I asked the repair rep to maybe just check if it was found. It was not- fine- but when he reported back he had the nerve to say "the service tech thinks maybe the car came in without it". No- I don't think so and even if you think that- keep that to yourself. Maybe provide me with an extra/spare valve stem cover- that would be true customer service!! These are small things- but if these things were not handled correctly- what else on my vehicle was not done right? More
by KAC3674
Employees Worked With
Mike Osbourne, Matt Sheridan
January 15, 2021
We've taken our Acura to this location several times now and continue to get the best customer service and service on our car. The repairs took less time than I was afraid it would and the same day! Highl and continue to get the best customer service and service on our car. The repairs took less time than I was afraid it would and the same day! Highly Recommended! More
by GMA2CUTIES
January 15, 2021
Great customer service they get you exactly what you want And they’re so understanding Great prices also I would really recommend this dealership it’s amazing And they’re so understanding Great prices also I would really recommend this dealership it’s amazing More
by jaquelinneborunda17
January 14, 2021
This was my first visit and was helped by Michael. He was great. We started out a little rough, but he finished in 1st place. was great. We started out a little rough, but he finished in 1st place. More
by JOJONORTON55
Employees Worked With
January 14, 2021
Matt did a great job with our MDX. Quick and easy to work with and he kept me up to date with the repair. It was done right and on time. Courtesy is very easy to work with. love it!! work with and he kept me up to date with the repair. It was done right and on time. Courtesy is very easy to work with. love it!! More
by TROYAJOHNSON71
Employees Worked With
Matt Sheridan
January 14, 2021
Matt Sheridian provided outstanding customer service. Everything was promised, loaner car and provided prompt feedback regarding status of my car. I would highly recommend this dealership Everything was promised, loaner car and provided prompt feedback regarding status of my car. I would highly recommend this dealership More
by CMCLAIMS
Employees Worked With
Matt Sheridan
January 14, 2021
I was picked up from the airport by Rick Armijo and he was courteous/friendly. The service was outstanding from start to finish. Everyone was helpful and friendly; plus the the building was very clean. was courteous/friendly. The service was outstanding from start to finish. Everyone was helpful and friendly; plus the the building was very clean. More
by Jbutler34
