Courtesy Acura

We love Courtesy Acura and we love our car. However, we are really tired of getting a different answer each time we ask about our squealing brakes. The answer that we got this last time takes the prize. We are really tired of getting a different answer each time we ask about our squealing brakes. The answer that we got this last time takes the prize. We own an upper end car and there is no reason we should have to listen to squealing every time we come to a stop. There should be an answer to this problem. Acura needs to find a fix. And based on the answer that we got this last time, we sure won't buy another Acura. More

I live in the mountains west of Denver. I had purchased an Acura at Courtesy about 10 years ago and when I contacted them. Jim provided me with exactly the car I was looking for at the right price. It was an Acura at Courtesy about 10 years ago and when I contacted them. Jim provided me with exactly the car I was looking for at the right price. It was a great experience. More

Jim was such a pleasure to work with from the first time we came in 3 years ago to most recently when we came in to purchase our vehicle. He is personable, quick to respond, and makes you feel very comforta we came in 3 years ago to most recently when we came in to purchase our vehicle. He is personable, quick to respond, and makes you feel very comfortable and confident during the whole process. I don't think any other dealership has anyone quite like him. He's great. Almost every experience we've had at Courtesy Acura over the last few years, from service to sales to finance, has been positive and we plan to continue to purchase our vehicles from Courtesy Acura in the future. More

Outstanding service. Lots of communication. Extremely knowledgeable. Respectful. Punctual employees were quite interested and listened to my wants, needs and concerns. Explained processes with patience knowledgeable. Respectful. Punctual employees were quite interested and listened to my wants, needs and concerns. Explained processes with patience and understanding. 10 out of 10!!!!!!!!!!! More

Had a great experience. Jim was very knowledgeable and worked with us with what we wanted. He was very personable, and I never felt pressured into buying anything. worked with us with what we wanted. He was very personable, and I never felt pressured into buying anything. More

People nice, but process problems. No designated after hours location to drop vehicles towed for service. This is a big problem. Also, was never notified when the vehicke was ready for pickup because s hours location to drop vehicles towed for service. This is a big problem. Also, was never notified when the vehicke was ready for pickup because service relies on an automated text systen that failed. A simple call would be personable and not to rely on broken software to negatively affect the customer. More

The day before we needed to leave on a cross-country trip, I found a nail in my tire — drove to Courtesy Acura and was given immediate service, replacing with a new tire in stock. great service when I trip, I found a nail in my tire — drove to Courtesy Acura and was given immediate service, replacing with a new tire in stock. great service when I needed it! More

Very nice experience in a world of craziness! Totally pleased! Comfortable waiting room and user friendly. Everyone was very friendly and knew what they were doing. pleased! Comfortable waiting room and user friendly. Everyone was very friendly and knew what they were doing. More

I have moved away from Denver into the mountains but drive down to Courtesy Acure because the service is so good. Always on time and as scheduled. drive down to Courtesy Acure because the service is so good. Always on time and as scheduled. More

Always the best and friendliest customer service!The Always the best and friendliest customer service! The only place we'll take our Acura for servicing and repairs! That is why we keep coming back!! Always the best and friendliest customer service! The only place we'll take our Acura for servicing and repairs! That is why we keep coming back!! Not sure which "Michael" helped with our repairs/servicing, but again, the best customer service! Definitely 5 Stars! (gave both Michaels 5 starts due to not knowing which one) More