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Courtesy Acura

Littleton, CO

4.9
7,106 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned. A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy. We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available. Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
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7590 South Broadway

Littleton, CO

80122

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Showing 7,106 reviews

April 29, 2021

Michael W. is knowledgeable and thorough. His efforts and willingness to resolve issues are unmatched and his kind personality is amazing. His competence and patience add incredible valuable to the busi More

by b252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wajler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Malachi went above and beyond. The service Courtesy Acura provides is unequaled! The fact that they not only washed my car, but detailed it, surprised me! More

by JWANDRY12
Customer Service
Recommend Dealer
Yes
Employees Worked With
Malachi Endley
April 29, 2021

Michael Osborne made this service appointment, pain free. He excels at his job and kept me updated throughout the day, on the status of my vehicle. Thanks Michael!! More

by RKKEHLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Osborne
April 28, 2021

Service was nice and helpful. There were delays in getting our car back and disappointed Acura isn’t willing to fix the leather in my driver seat that’s tearing after a year. More

by LBROWNE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Craig, Michael Osborne
Apr 29, 2021 -

Courtesy Acura responded

Lindsey, Thank you for taking the time to leave us feedback. I personally looked at the drivers seat while you were in for service. It appeared that something had caused a cut in the bottom of the drivers seat. Unfortunately, Acura will not cover any kind of damages caused under the factory warranty as it is not considered to be a manufacture defect. We also looked into the option of getting the seat repaired by a leather specialist however, due to the seat being perforated this was not an option. I apologize we were unable to get this covered for you under warranty. If you have any questions or wish to discuss this further, please contact me directly. Connor Thomas Parts and Service Director 303-795-4080

April 28, 2021

My experience was great. The gentlemen that helped me was excellent. The waiting room was clean and comfortable. I loved that my car was washed before I got it back. More

by 4scheers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Weinberg
April 28, 2021

Excellent experience. Michael was very helpful, and stayed on top of all communications. I also felt as though the work was thorough and will continue to use this service dept. More

by KARI.SHRADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael W
April 27, 2021

Excellent customer service every time. Michael Wajler is the absolute best! Love the touches like bottle of water and peppermint patty as well as the carwash More

by PENNYMORRIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Osborne
April 27, 2021

Jim O'Connell was extremely helpful without being pushy. Enjoyed the experience. I would recommend this dealership to anyone. Also, really enjoyed my old Acura so I was happy to get into a new one. More

by meg2566
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

All questions were answered and very convenient. I was able to get approved with no valid credit history. Now I can establish my credit if I ever decide to purchase another vehicle from Courtesy Acura. More

by jerinleyba123
Recommend Dealer
Yes
Employees Worked With
Cole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Nelson
April 27, 2021

excellent communication, car was done before estimated time. the loaner car was ready and clean. when we purchased the car the service department noticed some small dents that we didn't. they made an a More

by joshuphoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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