Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Acura
Littleton, CO
7,112 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned.
A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy.
We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available.
Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,112 reviews
June 15, 2021
The service at Courtesy Acura is always amazing. From service to sales, everyone is respectful and will go out of their way to make sure you have a great experience! service to sales, everyone is respectful and will go out of their way to make sure you have a great experience! More
by THERON_JOHNSON
Verified CustomerEmployees Worked With
Malachi Endley
June 15, 2021
Great customer service. They buffed out some fingernails scratches by door handle when we came the 2nd time to test drive.. No pressure thanks Rick fingernails scratches by door handle when we came the 2nd time to test drive.. No pressure thanks Rick More
by dianestollard
June 15, 2021
The Service Department at Courtsey Acura is in a league of their own. The customer service I received there was the best of any dealership I have worked with in the past! Keep it up! of their own. The customer service I received there was the best of any dealership I have worked with in the past! Keep it up! More
by CF599
Employees Worked With
Malachi Endley, Michael Osborne
June 12, 2021
Malachi was very helpful, friendly and knowledgeable about what needed to be done and recommended not doing something because it had been done with a prior service. He also remember that I needed a 4 about what needed to be done and recommended not doing something because it had been done with a prior service. He also remember that I needed a 4 wheel alignment. More
by myersdarcy
Employees Worked With
Malachi Endley
June 11, 2021
Great and friendly customer service from Malachi Endley, keep us updated on the progress of the service and the service was done in a timely manner, a very good experience. keep us updated on the progress of the service and the service was done in a timely manner, a very good experience. More
by Jiong
Employees Worked With
Malachi Endley
June 11, 2021
First time customer for Courtesy Acura as I just moved to Colorado. From the initial call to the completed repairs-nothing but excellent communication and customer service. Colorado. From the initial call to the completed repairs-nothing but excellent communication and customer service. More
by RITAMILAM
Employees Worked With
Michael Osborne
June 11, 2021
Fantastic service. Michael was wonderful to work with, kept me informed and made my visit pleasant. Thank you so much for fixing my loud brakes. kept me informed and made my visit pleasant. Thank you so much for fixing my loud brakes. More
by terlytle
Employees Worked With
Michael Osborne
June 11, 2021
Great customer service from Zach on purchase of new car. He was very knowledgeable and able to address all my questions. Second car we purchased at Courtesy which has always been a positive experience. He was very knowledgeable and able to address all my questions. Second car we purchased at Courtesy which has always been a positive experience. More
by Tom Morrison
Employees Worked With
Zachary Nelson
June 10, 2021
I brought my RDX in for a synthetic oil change. I reviewed other maintenance needs with the service advisor and I decided to have the brake fluid system flushed and the transfer fluid changed. I wait reviewed other maintenance needs with the service advisor and I decided to have the brake fluid system flushed and the transfer fluid changed. I waited at the dealership and they notified me when my car was finished. When going over the service performed the oil was changed and the transmission fluid was changed instead of what I wanted done. We had discussed changing the transmission fluid but I said I would do that on another visit. I told the advisor that he did the opposite of what I wanted done. The service advisor basically said "oops and oh well". I am very disappointed that work that I wanted done was not completed and something that I did not authorize was done instead. I have been going to Courtesy for service for years but now I am questioning if that is a good idea anymore. More
by m_suess
Employees Worked With
June 10, 2021
Once I was able to reach a service agent, things went very smoothly. However, the agents have been overwhelmed with clients and returned calls were not returned. Once I showed up and asked for help, ever very smoothly. However, the agents have been overwhelmed with clients and returned calls were not returned. Once I showed up and asked for help, everyone was 'Johnny-on -the-spot', especially Jack in the Service Dept. He totally understood my situation and was excellent in getting my car serviced. He is new at Acura and has definitely the right approach to the client. Thanks! More
by MARCYHANNAH
Employees Worked With
Jack
