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Courtesy Acura
Littleton, CO
7,422 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned.
A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,422 reviews
February 13, 2025
The first time I dropped my car off and the expected day it was to be completed, nobody called to follow-up with me on the status to say it would be there longer. After that with additional issues all were it was to be completed, nobody called to follow-up with me on the status to say it would be there longer. After that with additional issues all were amazing and went above and beyond. More
by NANDIISLUV4LIFE
Verified CustomerEmployees Worked With
February 11, 2025
I had a great experience at Courtesy! Jack is an excellent Customer Service Advisor—friendly, knowledgeable, and always willing to go the extra mile to ensure everything runs smoothly. Th Jack is an excellent Customer Service Advisor—friendly, knowledgeable, and always willing to go the extra mile to ensure everything runs smoothly. The service at Courtesy is top-notch, with clear communication and a professional approach. The wait time was reasonable, and I appreciated the efficiency of the process. Additionally, the waiting area is clean, comfortable, and well-maintained, making the experience even better. Overall, I highly recommend Courtesy for their outstanding service and customer care! More
by matthew.w.johnson
Employees Worked With
February 09, 2025
Very professional and they got me in and out in no time. Glad I shopped with Courtesy Acura. Glad I shopped with Courtesy Acura. More
by CXA
February 09, 2025
Always excellent service. It is a pleasure to work with Jack, who makes sure services are complete and my vehicle ready on time as promised It is a pleasure to work with Jack, who makes sure services are complete and my vehicle ready on time as promised More
by aliciahernandez27
Employees Worked With
February 08, 2025
Very informative, went above and beyond to find the MDX model we were looking for. model we were looking for. More
by tlangwell108
February 06, 2025
Awful experience. After 1 month of owning a 2015 TLX purchased from this dealership I needed a new transmission. For some reason you guys attached your name to used 20 After 1 month of owning a 2015 TLX purchased from this dealership I needed a new transmission. For some reason you guys attached your name to used 2015 transmission out of another tlx. Acura knows this specific year of transmission is awful because they attached a 10 year warranty to them. So again why you would put your name behind putting a used one in my car, I will never know. As you can expect, the transmission is absolutely awful. In the 10+ cars I’ve owned it is by far the worst driving experience I’ve ever had. Shifting from 2nd to 3rd has a good 3 second delay and 3 to 4 whines when going into gear. But the transmission light hasn’t come on so you guys don’t care. Furthermore I have recently had the driver side from strut go out and the catalytic converter not operating at correct temperature. You guys must do a really thorough check on your vehicles. Your techs don’t even think there is anything going on with the “new” transmission which is laughable because it’s unbearable to drive. More
by c.piercelang
Employees Worked With
N/a
February 06, 2025
Over all service was good. However after telling the service person not to run my car through the automatic car wash, it was ran through anyways. Now my car is scratched and sw However after telling the service person not to run my car through the automatic car wash, it was ran through anyways. Now my car is scratched and swirl marks everywhere!! Unacceptable.. More
by Sophat Sem
Employees Worked With
Matt
February 05, 2025
Service provider was very kind and accommodating, however because the compressor wasn’t working, they didn’t air up my tires (which were all low) and they didn’t fill my windshield wiper fluid (which was emp because the compressor wasn’t working, they didn’t air up my tires (which were all low) and they didn’t fill my windshield wiper fluid (which was empty). They also didn’t was my car because they said it was too cold, but the temperature was above freezing. This was the first time I got my car serviced there since I bought my car, and it was very disappointing. More
by ldmckibben
Employees Worked With
Don’t remember
February 05, 2025
I really appreciate how easy they made it for me. The finance part is usually a nightmare, Natalia was just awesome keeping it short. The finance part is usually a nightmare, Natalia was just awesome keeping it short. More
by smasterson0
