Courtesy Acura

The Ideal Blend of Old School Service & Next Level Expertise… I prefer the way the entire transaction is handled Courtesy Acura because from the moment I pull into the service drive careful considera Expertise… I prefer the way the entire transaction is handled Courtesy Acura because from the moment I pull into the service drive careful consideration has been given to how the entire process is perceived and experienced by me—the customer. I’m treated by my Brian, have options and dialog with Brian, and even finalized the bill/payment with Brian. It’s clear that Courtesy has bypassed the now ubiquitous, annoying and dare I say insulting practice of creating a Disney Like Logo/Accessories/Brand Emporium that serves as the thirst trap background many dealerships have you experience prior to paying your bill. The focus at Courtesy Acura was on the expertise of the technicians and their suggestions, the benefits of Original Equipment replacement parts and easy to access service staff.. That…plus, when you call the main number a pleasant and helpful “Human” answers the phone. No on hold sales pitches, or meaningless drivel about something that likely doesn’t interest me and assuredly—-is not a component in the situation I am trying to work through or solve. More

Everything was great except the wait time, which was longer than expected. Another minor comment: My windshield was not thoroughly cleaned after the windshield sensor was replaced. It was streaky on the longer than expected. Another minor comment: My windshield was not thoroughly cleaned after the windshield sensor was replaced. It was streaky on the inside. More

Very friendly, good service. blah, blah, blah, blah, blah, blah, blah, there, that's 15 blah, blah, blah, blah, blah, blah, blah, there, that's 15 More

Great experience - Brian McClure was quick, easy to understand and very respectful. Highly recommend this dealer/service. understand and very respectful. Highly recommend this dealer/service. More

Great customer service. Always feel like I’m treated with respect and get an honest evaluation of any issues before deciding to proceed with any suggested services. Always feel like I’m treated with respect and get an honest evaluation of any issues before deciding to proceed with any suggested services. More

Another excellent experience with the service department! Greeted immediately, gave me a time expectation for the completion of my service, and was escorted to the clean, fully stocked waiting area. I brough Greeted immediately, gave me a time expectation for the completion of my service, and was escorted to the clean, fully stocked waiting area. I brought my laptop and was able to work as I waited. My maintenance was completed quickly and I received my SUV sparkling clean inside and out! I can always trust Courtesy Acura for a superb customer service experience! More

Jack was very efficient in reviewing the concerns I had with my vehicle. They checked it out quickly. I was a little disappointed to find the rear struts would have to be replaced at a cost of $1,800 wit with my vehicle. They checked it out quickly. I was a little disappointed to find the rear struts would have to be replaced at a cost of $1,800 with 77,000 miles, but it was not required immediately so I have some time to think about my next move. More

Acura was helpful and did a good job. We will continue coming to this location for service We will continue coming to this location for service More

Excellent customer service. Travis has always taken great care of me, keeping me informed about what my RDX needs to have done but never upselling or anything like that. I've Travis has always taken great care of me, keeping me informed about what my RDX needs to have done but never upselling or anything like that. I've tried other Acura dealers in the area and this is the only place I go to now for servce. More