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Countryside Nissan - Service Center

Countryside, IL

4.5
508 Reviews

508 Reviews of Countryside Nissan - Service Center

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March 03, 2021

I have had my Nissan for 4 months and had an issue with RPMs jumping and took it in. They did their research and found a bulletin (not sure I'm wording this correctly) to update the software for my transm More

by Smittyis63.bs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo DeSantiago
Mar 04, 2021 -

Countryside Nissan responded

Outstanding! Thank you for sharing this great experience!

November 27, 2020

I’ve been left to fend for myself as my leased vehicle(under warranty) continues to fail and the service department claims they can’t replicate or diagnose the issue. I have brought my car in 7 ti More

by Wren G.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cinthya Bautista
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jacobs, Eduardo DeSantiago, Rich Corbett
Dec 23, 2020 -

Countryside Nissan responded

Lauren, we do care! Our new General Manager, Charlie Swenson (612) 209-0234 will reach out to you to listen to your concerns regarding your 2019 Sentra. If you prefer to reach to to him first please give a call or a text.

September 29, 2020

Jason was a great advisor he greeted me with a big smile on a happy rainy monday . I brought the nissan versa 2010 hatchback in for a oil change. He kept me up to date and told me prices he took care of me More

by mitsubishi 2014 outlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jacobs
Sep 30, 2020 -

Countryside Nissan responded

Thank you for this review of our Service Department. We are so happy to hear that you enjoyed working with Jason and the rest of our team. We really appreciate you recommending us. Have a wonderful day.

December 20, 2019

I got my second car from this dealership, they have great customer service, GM Dennis is a great guy! Easy to work with when you know what you're interested in. Shout out to John Benedetto who sold me a Silv More

by Freako18g
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Davidson, Jay Weinberger, Ben Murray, Dennis Pecho
Dec 20, 2019 -

Countryside Nissan responded

Thank you for your review. We are glad you had a five star experience. We appreciate you choosing Continental Nissan!

April 12, 2019

Jason was a pleasure to work with Jason in service was a pleasure to work with, I have never had an issue at Continental Nissan for almost 9 years. Thank you again for a great experien More

by Gr8Serv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jacobs
Apr 14, 2019 -

Countryside Nissan responded

Thank you for the five star review.

November 19, 2018

Very Satisfied Again would like to thank Matt this time for scheduling a appointment for me to come in and get my extra key made, I did not take more then 30 mins of More

by Lorena N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Klein
Nov 26, 2018 -

Countryside Nissan responded

This is amazing to hear. Thank you for the kind words and 5 star review.

June 02, 2018

worst service in my life , gentlemen intimidates customers, give rise to the price of repairs, and if you do not agree to the repair they give you a bill for the diagnosis, wi More

by Robert W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BJ Diloy
Jun 04, 2018 -

Countryside Nissan responded

Robert. I am very sorry you’ve had a bad experience in our Service Department. I assure you, this is not how we conduct business. I would like to help, and I am confident that together we can find a good solution. Please contact Dennis Pecho, General Manager at your convenience (708) 352-9200.

April 08, 2018

Easiest car purchase ever Matt Klein, Tim Duda and Bobby Giovanni were so helpful in helping me purchase my car. I went into Continental to Have some mInor repairs on my other More

by Brendag2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Klein, Jason Jacobs, Juan Nieves, Bobby Giovannoni
Apr 09, 2018 -

Countryside Nissan responded

Thank you for this great review! We are so happy to hear you had a great experience at our dealership and that our staff was able to assist you with your car purchase. Also, thank you for your recommendation, it means a lot!

November 17, 2017

"All because of an oil change..." As a return costumer at Continental Nissan, I was yet again pleasantly surprised with my overall experience of purchasing a new car. After receiving a More

by Katie D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Vanik, Ben Murray, Erick Albizures
Nov 17, 2017 -

Countryside Nissan responded

Thank you for this great review, Katie! We are so happy to hear you had a great experience at our dealership once again and we really appreciate your kind words and recommendation! Please don't hesitate to reach out to us if there is anything else we can assist you with, have a great day!

October 18, 2017

Recent experience 10/17 Excellent! Overall very POOR Having purchased three cars I have more than a decade of experiences from which to draw. The dealership and its services were once superb and have dec More

by DMK42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lynn Davidson
Oct 27, 2017 -

Countryside Nissan responded

We apologize for your negative experience and we would like to learn more about it so we can improve our service. Please reach out to Angie Adamsheck or Bob Giovannoni at 708-352-9200.

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