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Countryside Nissan - Service Center

Countryside, IL

4.6
518 Reviews

518 Reviews of Countryside Nissan - Service Center

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March 06, 2024

The dealer ship was attentive and courteous. They alerted me as soon as my part was in and fix my car promptly More

by zach1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Mar 07, 2024 -

Countryside Nissan responded

Thank you, zach1973!

March 02, 2024

Great staff and very attentive to your needs! !! Always a very positive experience when visiting Countryside Nissan! Thank you once again More

by WOLF217326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ from Service
Mar 04, 2024 -

Countryside Nissan responded

Thank you, WOLF217326! We appreciate your continued support!

March 02, 2024

The waiting was great! And BJ always attentive for all my requests and questions, he is super helpful! More

by DELCARMEN@comcast.net
Recommend Dealer
Yes
Employees Worked With
BJ
Mar 04, 2024 -

Countryside Nissan responded

Thank you, DELCARMEN! Always great to hear from fans of BJ! We appreciate your support.

March 01, 2024

Great service and respectful staff first time with happy customer service team thank you for making a bad day great More

by MHABUREALH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldi five stars
Mar 04, 2024 -

Countryside Nissan responded

Thank you, MHABUREALH! We are happy to know we were able to brighten your day!

March 01, 2024

They took care of me right away did not take long less than an hour to check the car that needed to have the recall probably looked at More

by GLAZIERROSEANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Mar 04, 2024 -

Countryside Nissan responded

Thank you, GLAZIERROSEANN! We appreciate your 5 STAR rating and review!

March 01, 2024

The work they did was fine, but I was initially told at 10:30am that it would take no more than 2 hours to complete. Less than an hour after dropping my vehicle off, I received a call updating me on what w More

by JONANDERSERICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Mar 04, 2024 -

Countryside Nissan responded

We are very sorry to learn that we fell short of your expectations on this visit. I hope you understand it is never our goal to frustrate or disappoint a guest and I have shared your score/feedback with our leadership team. Our service manager, Keith Walega, is trying to reach you by phone to listen to your concerns and learn how we can improve.

March 01, 2024

The Countryside Nissan service dealership and car assistance are amazing, excellent, and provides customer service! More

by LUKASK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Countryside Nissan responded

Thank you, LUKASK22! We love your 5 STAR rating and kind words about the team.

February 28, 2024

Pleasant customer service, was kept up to date, and the video recap was great! Keep up the great work. Thank you. More

by ANN_DREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Countryside Nissan responded

People LOVE the video! Thank you for sharing your 5 STAR rating, ANN_DREA!

February 27, 2024

Loved dealing with Kuba, nice, knowledgeable, patient! Definitely going back to see him when ready to buy. More

by VELIZONDO66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Countryside Nissan responded

Thank you, VELIZONDO66! Kuba is a fan favorite!

February 25, 2024

Good and timely service. Everyone was pleasant. Was able to accommodate me for same day service. More

by SWTBLSM488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
Feb 28, 2024 -

Countryside Nissan responded

Thank you, SWTBLSM488!

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