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455 Reviews of Countryside Nissan - Service Center
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Verified Customer
August 18, 2022
I came to the dealership not knowing what was going on with my car, just worried it would be expensive and a full day assessment. Chuck took care of me and helped me leave in a timely manner (not a full d with my car, just worried it would be expensive and a full day assessment. Chuck took care of me and helped me leave in a timely manner (not a full day at all!) with a brand new battery and clean car. He directed me to Barry who was extremely knowledgeable and kind. Chuck continuously checked on me, and made sure to got the updates I needed as I waited. I felt taken care of throughout my visit. I highly recommend working with Chuck or Barry for a you car needs! More
by roseabbigail
July 27, 2022
Countryside Nissan, I took my Murano for a regular oil change git the worst service. I will never take my car there again. The service desk guy that took my info asked my who took your appointment I told change git the worst service. I will never take my car there again. The service desk guy that took my info asked my who took your appointment I told him I did it online at 5:30pm and he tells me we close at 6pm. Well I think thats a him problem or the dealer not mine. They took my car and did the oil change and tire rotation in 30min or less. They didn't change the reminder to bring it back. They didn't update the memory on the system dial. I took my car to a local mechanic because I heard a noise and I was told 2 wheel nuts were tied and 3 he was able to remove with his finger. So he checked the other 3 wheel and the same. I called and spoke to a manager and he was so rude. Oh no that not us we wouldn't have done that, come on please. PLEASE DO NOT TAKE YOUR CAR THERE UNLESS YOU WANT THEM TO FN YOUR CAR. More
by Sly
Employees Worked With
Charles
May 06, 2021
My service man , BJ was able to service my car on short notice and took care of everything I needed! I had an oil change, brakes, fluids refilled & an alignment. It was done the same day! notice and took care of everything I needed! I had an oil change, brakes, fluids refilled & an alignment. It was done the same day! More
by joycefisher28
Employees Worked With
BJ in service dept.
May 05, 2021
Jason was great to work with. He helped me research the right tires for my car, and was very responsive when I called with questions. Also, BJ checked me in on Sat, and kept me apprised about the status of right tires for my car, and was very responsive when I called with questions. Also, BJ checked me in on Sat, and kept me apprised about the status of the install. More
by anjalip
Employees Worked With
Jason Jacobs
March 19, 2021
Chuck and Tim 5⭐️⭐️⭐️⭐️⭐️ Thanks again! If you are in Chuck and Tim 5⭐️⭐️⭐️⭐️⭐️ Thanks again! If you are in the market for a new car let Chuck know. He will take care of you! Chuck and Tim 5⭐️⭐️⭐️⭐️⭐️ Thanks again! If you are in the market for a new car let Chuck know. He will take care of you! More
by LisaFox16
March 03, 2021
I have had my Nissan for 4 months and had an issue with RPMs jumping and took it in. They did their research and found a bulletin (not sure I'm wording this correctly) to update the software for my transm RPMs jumping and took it in. They did their research and found a bulletin (not sure I'm wording this correctly) to update the software for my transmission module and they car is running amazing now. They were very helpful and I would recommend them to anyone. I give them 5 stars. Barbara Smith More
by Smittyis63.bs
Employees Worked With
Eduardo DeSantiago
November 27, 2020
I’ve been left to fend for myself as my leased vehicle(under warranty) continues to fail and the service department claims they can’t replicate or diagnose the issue. I have brought my car in 7 ti vehicle(under warranty) continues to fail and the service department claims they can’t replicate or diagnose the issue. I have brought my car in 7 times in the last 6 weeks and have shown them videos of my car failing to start but the service manager Rich, and his team continue to gaslight me and tell me that nothing is wrong with my car. This situation has caused me extreme emotional distress as my car randomly fails to start; whenever I go anywhere I am running the risk of not being able to get home. It sounds like a design flaw that they have no incentive to fix, but they must take that up with the manufacturer, not the paying customer. No one at this dealership has made any efforts to remedy this situation for me and I am contracted to pay for a defective car every month. This is truly a nightmare. I would not advise anyone to do business with this deceptive dealer. More
by Wren G.
Employees Worked With
Other Employees :
Jason Jacobs, Eduardo DeSantiago, Rich Corbett
September 29, 2020
Jason was a great advisor he greeted me with a big smile on a happy rainy monday . I brought the nissan versa 2010 hatchback in for a oil change. He kept me up to date and told me prices he took care of me on a happy rainy monday . I brought the nissan versa 2010 hatchback in for a oil change. He kept me up to date and told me prices he took care of me and my vehicle. . He even showed me a leak the versa had and he was straight up and honest i like honest people and honest dealerships . I reccomend him for your next service needs . He will be my advisor from now on beacuse i trust him . More
by mitsubishi 2014 outlander
Employees Worked With
Jason Jacobs
