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Countryside Nissan - Service Center

Countryside, IL

4.6
455 Reviews

455 Reviews of Countryside Nissan - Service Center

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April 05, 2024

Took my car for front brakes to get done and it was making the worst sound after I picked my car up. Took it back and was told I needed a new rim and the technician said he was 100% sure that was the i More

by OQUENDOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
Apr 09, 2024 -

Countryside Nissan responded

Oquendoa, our team shared with me that we showed you also that your vehicle has a damaged rim due to a potential pot hole. We're sorry that you are unhappy with the dianosis, we welcome you to contact our service manager Keith Walega if you wish to discuss further. Keith can be reached at 773-343-9295

Apr 10, 2024 -

Countryside Nissan responded

Oquendoa, our team shared with me that we showed you also that your vehicle has a damaged rim due to a potential pot hole. We're sorry that you are unhappy with the dianosis, we welcome you to contact our service manager Keith Walega if you wish to discuss further. Keith can be reached at 773-343-9295

April 04, 2024

Good service,just one thing, oils change should not coast more than $70-80 dollars More

by ELKBOGDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
4.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Apr 05, 2024 -

Countryside Nissan responded

Thank you for your business, ELKBOGDAN, we also wish that the costs associated with an oil change would allow us to charge less for our valued guests. We do feel the inflation just as you do and it is worth noting that we do price shop the other local shops to make sure we stay competitive with our pricing and we found many of the 'instant oil change' places charge even more. We hope that your work was performed well and timely.

April 04, 2024

BJ the service rep is a very informative and trustworthy employee. He helps and assists to please the customer. More

by JUDGERAYJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Countryside Nissan responded

Thank you, JUDGERAYJAY! We hear nice things about BJ very often and its wonderful to learn your experience was positive as well.

April 03, 2024

AWESOME service all around. The very best. Very professional and thorough. It was a great atmosphere while waiting to service my vehicle. More

by CHRISWICKI1956
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Apr 04, 2024 -

Countryside Nissan responded

EXCELLENT! Thank you, CHRISWICKL1956!

April 03, 2024

They're always raising the prices for service. 89.99 for a conventional oil change! More

by MABEL.VALADEZ
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Apr 04, 2024 -

Countryside Nissan responded

Thank you for your business, Mabel Valadez. We also wish that the costs associated with an oil change would allow us to charge less for our valued guests. We do feel the inflation just as you do and it is worth noting that we do price shop the other local shops to m ak e sure we stay competitive with our pricing. We hope that your work was performed well and timely.

April 03, 2024

Service is top notch! BJ is awesome! Always love to go to Countryside Nissan for service! 👍. More

by BJ.DILOY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Apr 04, 2024 -

Countryside Nissan responded

We appreciate that you took the time to share about your recent service experience with Countryside Nissan. THANK YOU!

April 03, 2024

The service writer, Garland was very nice and extremely helpful. The wait was a little longer than I was told, but not terrible. More

by JENB914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Hicks
Apr 05, 2024 -

Countryside Nissan responded

Thank you, JENB914! We'll work on the speed where we can. We appreciate your patience!

April 02, 2024

Great customer service from the time you walk in until you drive you car home. Raphael, Tim and Lance were easy to work with. We have been customers for many years. Buying a car without major stress More

by car
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duda, Lance Alverez
Apr 03, 2024 -

Countryside Nissan responded

THANK YOU, car! We are thrilled to know you had a great experience. We all appreciate your continued support and look forward to more years working together.

Apr 05, 2024 -

Countryside Nissan responded

THANK YOU, car! We are thrilled to know you had a great experience. We all appreciate your continued support and look forward to more years working together.

April 01, 2024

Very professional and the staff goes over and beyond to make sure all your needs are met. Most definitely ream players. More

by nwilson398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cinthya Bautista
4.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Apr 02, 2024 -

Countryside Nissan responded

Hi nwilson398! Your kind comments about the team make us feel like you had a 5 STAR experience and we hope you feel that way too.

March 31, 2024

Fast and courteous staff. Clean facilities. Friendly and respectful, informative, accommodating dealership. Helpful and on time. More

by tpascente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Apr 01, 2024 -

Countryside Nissan responded

WOW, those are a lot of nice things to say! THANK YOU, tpascente!

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