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Countryside Nissan
Countryside, IL
1,871 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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July 07, 2010
Alright Ill start off right by saying, the sales rep and techs are nice and respectful pple however their service after buying a car needs some work. So I live an 1hr 20min from this dealership. Hence I cal techs are nice and respectful pple however their service after buying a car needs some work. So I live an 1hr 20min from this dealership. Hence I called ahead of time to service an appointment letting them know what was wrong ahead of time so they knew. When I got here they immediately pull in the car as if they were going to service it. I watch the car pull in through the waiting room window. Then they just walked away from it. I figured there were other pple before me so it was first come first served, but an hour passes and they dont lay a single hand on the car. So I go to complain and they say, this is a procedure process and we had to wait for our parts manager but now he's here. Already im thinking.. thats why I made an appointment ahead of time. I just brushed it off because I was then informed they were now going to get on it. About 45 min passed and the car is still sitting there idle. I then watch a technician check out the part and then drives the car outside to the lot. 15 min later a tech comes to me and says sorry we cant replace the part.. Lesson learned, read ppls complaints before wasting time. Another small complaint is, they blast my AC.. no courtesy in that. So all in all, I wasted almost 5 hours, no exaggerating, to get nothing done. Yes to sales No to service department More
by njen86
Employees Worked With
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