Countryside Nissan

Great lease-to-purchase experience I leased a Nissan Sentra in 2011 and decided to purchase the car when my lease was up in August. I'd worked with Jay Ward when I initially leased my c I leased a Nissan Sentra in 2011 and decided to purchase the car when my lease was up in August. I'd worked with Jay Ward when I initially leased my car, and when I came back to buy, Jay had me work out the paperwork with Dick Barker. Dick was so fun and nice and kept me laughing and entertained as we filled out paperwork, and made sure that I had snacks and water during the long process. Dick was also fantastic in helping me clean up my mistakes - I had recently move and didn't quite have my new address memorized yet, so I accidentally gave him the wrong address. When I figured it out, Dick called me and cleared things up right away and made sure my additional paperwork reached me. He also found the customer service number for my lender so that I didn't have to search for it! More

GREAT experience under unpleasant circumstance I have a 2007 Nissan Maxima (only owner). Last winter took a major toll on my car. After taking my car to a local "auto shop" causing my car to go fro I have a 2007 Nissan Maxima (only owner). Last winter took a major toll on my car. After taking my car to a local "auto shop" causing my car to go from BAD to WORSE; I made the best decision by taking my car to Continental Nissan. I had so much work done on my car. It varied from minor to MAJOR repairs. I am thankful for service team members PAUL RILOVA and DAVE BRONGIEL. They made me feel confident the work performed on my car at Continental Nissan would be of Nissans highest standards. In addition, they were accommodating with transportation during all of my visits. Chauffeur Tim really was ALWAYS pleasant and very charismatic. Thanks to them I will NEVER take my Maxima anywhere else for repairs. Not only were they HELPFUL but, also personable. THANK YOU for EVERYTHING! "The Packer Fan" :-) More

Outstanding Customer Service I must recognize your employee BJ. I highly recommend Nissan dealership to everybody I know bc of BJ's outstanding performance. Im grateful to have pu I must recognize your employee BJ. I highly recommend Nissan dealership to everybody I know bc of BJ's outstanding performance. Im grateful to have purchased my vehicle from Nissan. BJ is so friendly and he takes the time out to help me and works with my budget. I'm so lucky to have Bj help me and for him to be a part of Nissons employee. Not only is he always smiling but extremely generous. Thanks so much BJ for all you do and have done. I will be back to see you when my next service is due. You are the best. More

Smart, Fast and Friendly Came in a few weeks ago to get my Nissan serviced. Paul was extremely knowledgeable and explained everything to me so that I understood it. He gave me Came in a few weeks ago to get my Nissan serviced. Paul was extremely knowledgeable and explained everything to me so that I understood it. He gave me a time frame and was accurate on it as well. I have never been happier with a service experience. would recommend Continental Nissan and Paul any day of the week! More

Excellent team - made a hard decision much easier. My husband and I did our research well before shopping around for cars. We'd had the same old Toyota Camry for 12 years, and wanted to make our next My husband and I did our research well before shopping around for cars. We'd had the same old Toyota Camry for 12 years, and wanted to make our next car purchase a well thought-out one. Since we hadn't been in the practice of buying a new car for so long, we took our time and visited about a dozen different dealerships, over the course of a year, test drove many different brands and models. We also did our research via Consumer Reports and online articles. We eventually narrowed our choices down to either a Toyota Camry, a Mazda 6 or a Nissan Altima. We had also considered the Honda Accord, but the service was so terrible at the Honda Dealership (indifferent, almost non-existent), we gave up looking at Hondas! The choice soon became clear, not only because of the excellence of the Nissan Altima itself, but also thanks to the friendliness and helpfulness of the Nissan Dealership staff. We started off working with Bo Cvetkovski, who helped us test drive a couple different models. He was very friendly and helpful. A week later, we came back and, since Bo was off that day, Dick (don't know his last name) helped us test drive another model. Dick was also very friendly and helpful. However it was Bo who did the research for us. We had given him our list of preferred features, and he kept in touch with us via phone. We were willing to wait several more weeks or months to find the right car. Within a week, Bo helped us track down a 1-year old model that fit our requirements exactly. When we came in to see it and test drive it, Bo was off that day, but we were then helped by Matt Klein. After we were satisfied that this was the car we wanted, Matt sat down and negotiated the sale for us. He was also very friendly, helpful, and remarkably patient, considering it was way past 10pm by this time! I have to say, the negotiation process was also facilitated by the manager, Mike Connolly, who was instrumental in finalizing our deal. He and Matt worked with us to procure an excellent deal. Even after making the decision, we felt that the finance process was made relatively pleasant by Jay Ward in Finance, who was also very friendly. I was quite impressed by the whole team! We are very pleased with the car (have had it a few weeks now) and feel very satisfied that we got the best deal and had a pleasant experience. More

My experience at Continental Nissan The staff is very accommodating and friendly here. All my needs were taken care of promptly. A process that is usually a headache was a quite smooth a The staff is very accommodating and friendly here. All my needs were taken care of promptly. A process that is usually a headache was a quite smooth at Continental Nissan. I would definitely reccomend this dealership. More

Pleasantly Suprised :) Two months after buying a used Nissan Sentra, the car was diagnosed with a bad timing chain. The cost of this repair was very costly. Needless to say, Two months after buying a used Nissan Sentra, the car was diagnosed with a bad timing chain. The cost of this repair was very costly. Needless to say, I was extremely upset by this. I contacted my salesman Matt Klein and relayed to him how unhappy I was by this turn of events. Though I was irate and rude to him over the phone, He was very calm and polite and assured me he would do everything he could to make me happy and resolve this matter. To my surprise, he contacted me back the next day and offered me a hugely discounted price on the cost of the repair. They were under no obligation to do so. I'm extremely grateful that Continental Nissan and their staff went beyond the call of duty to remedy my situation. Thank You Matt Klein and all parties involved. You guys are truly dedicated to customer satisfaction. I would recommend this dealership to anyone in the market for a new or used car. Great Job Guys! More

Great working with Konrad Kurpios when it comes to sales. We came in to Continental Nissan to buy a new 370Z. Our first salesman Chuck Ippolito was very unprofessional and extremely un-polite. He disrespected We came in to Continental Nissan to buy a new 370Z. Our first salesman Chuck Ippolito was very unprofessional and extremely un-polite. He disrespected my mother and at some points even yelled as us. DO NOT BUY A CAR FROM CHUCK. We requested to talk to the Manager, he transferred us to Konrad Kurpios. It was a completely different story, Konrad was very reasonable, nice, and had a sense of humor... the kind of salesman you want to be dealing with when buying a car. I highly recommend going there and talking to Konrad! More

Bad experience. We came to dealership to purchase a car.The salesman Chuck Ipollo was very rude to us.He didn't really answer any questions we asked about the car and We came to dealership to purchase a car.The salesman Chuck Ipollo was very rude to us.He didn't really answer any questions we asked about the car and financing.His behavior was unprofessional,Sometimes instead of giving his reasons(arguments) he yelled on us.We asked for the manager to help us .We bought a car but when we were signing the paperwork,we were surprised to see that the car price was $1,000 high because of "destination fee" ,which was not even mentioned to us .I cannot but say about license plate #.The saleman said if we transferred them we will save $60,We did tranfer them from our trade in car but the price remained the same,$60 wasn't returned to us.,We had a very stressful evening. More