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Countryside Nissan

Countryside, IL

4.7
1,649 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,649 reviews

September 04, 2014

Poor customer service and questionable service department Things started off bad and got worse. Don't bother making an appointment had a 9:30 appointment they did not look at my car until 11:30. Once I did gi More

by kevin.dehlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Connolly, Lynn Davidson
August 28, 2014

Excellent team - made a hard decision much easier. My husband and I did our research well before shopping around for cars. We'd had the same old Toyota Camry for 12 years, and wanted to make our next More

by Toria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick, Mike Connolly, Jay Ward, Matt Klein, Bo Cvetkovski
Sep 10, 2014 -

Countryside Nissan responded

Toria, thank you for such a great 5-star review! We are so happy to hear that you had such a wonderful car-buying experience at our dealership. At Continental Nissan, we pride ourselves in maintaing the best customer service as possible and we are very happy that you were able to see that. Congratulations on the new car and thank you again for taking the time to give us such great feedback. Please do not hesitate to come back for any future needs. We look forward to seeing you again.

August 25, 2014

My experience at Continental Nissan The staff is very accommodating and friendly here. All my needs were taken care of promptly. A process that is usually a headache was a quite smooth a More

by Mclaudio1291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Guizar
Sep 10, 2014 -

Countryside Nissan responded

Thank you for such a great review! We are happy to hear that you had such a wonderful and hassle-free experience at Continental Nissan. We try our best to make sure our customer service is best in-class. Thank you for taking the time to give us such wonderful feedback and please feel free to come in for any further needs.

August 19, 2014

Pleasantly Suprised :) Two months after buying a used Nissan Sentra, the car was diagnosed with a bad timing chain. The cost of this repair was very costly. Needless to say, More

by DaleDelestowicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Klein
Sep 10, 2014 -

Countryside Nissan responded

Dale, thank you for such a great review! We really appreciate you taking the time to give us feedback. At Continental Nissan we are dedicated to making sure the all of our customers are provided with a relaxing experience at our dealership and it is rewarding to see a customer fully satisfied with their visit here. Please do not hesitate to reach out to us for any further needs. We look forward to seeing you again.

August 18, 2014

Great working with Konrad Kurpios when it comes to sales. We came in to Continental Nissan to buy a new 370Z. Our first salesman Chuck Ippolito was very unprofessional and extremely un-polite. He disrespected More

by kkazim2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Konrad Kurpios
Sep 10, 2014 -

Countryside Nissan responded

Thank for taking the time to give us feedback. At Continental Nissan we make sure that all of our customers receive friendly and personable service so we are sorry that you did not catch us at our best. We apologize that your first encounter was unpleasant but are happy to know that the result ended with you being more than satisfied. Please feel free to come in for any further needs. We look forward to seeing you again soon.

August 12, 2014

Bad experience. We came to dealership to purchase a car.The salesman Chuck Ipollo was very rude to us.He didn't really answer any questions we asked about the car and More

by utro14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Ippolito
Sep 10, 2014 -

Countryside Nissan responded

Thank you for taking the time to give us feedback. Our sincerest apologies that you were not satisfied with your overall dealership experience. At Continental Nissan, it is always our top goal to provide each and every customer with a positive and helpful experience. We hate to hear that with you this was not the case. Again, thank you for giving us this feedback.

August 02, 2014

See Luis Guizar!! I went to visit the dealership with my dad and he ended buying a used 2006 Nissan Frontier. Luis Guizar was awesome he really helped us get the best More

by Marioram10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Guizar
Sep 10, 2014 -

Countryside Nissan responded

Thank you for the 5-star review! Luis will be very happy to hear that he helped make your car-buying experience hassle-free. Do not hesitate to come in for any further needs. Thank you again for the feedback!

July 31, 2014

Outstanding Customer Service with Bo Cvetkovski Being a woman, shopping for cars can be scary and a little overwhelming. I didn't feel like that one bit here at Continental Nissan. I was contacted b More

by Jennifer Elia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ward, Bo Cvetkovski
Sep 10, 2014 -

Countryside Nissan responded

Jennifer, thank you for the great 5-star review- we really appreciate the feedback! We are very happy to hear that you had such a positive car-buying experience with excellent customer service. Bo will be very happy to know that he was so successful in giving you such a wonderful experience. We hope to see you again and congratulations on your car!

July 30, 2014

VIP service, as always. Lynn and Rex are my usual contacts in service. They know what they’re doing, they will always go out of their way to make your visit a great one. Fa More

by Igor Kalinin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Duda, Mike Connolly, Lynn Davidson, Pat Bobko, Jay Ward, Bo Cvetkovski, Andy Reyes
Sep 10, 2014 -

Countryside Nissan responded

Igor, on behalf of Continental Nissan, I would like to thank you for taking the time to write such kind words about our team. You're review was so positive and we really appreciate it! We take pride in providing the best-in class service experience at Continental Nissan. It is very rewarding to see customers begin treated this way and we are glad you shared your experience. Thank you again! We look forward to seeing you again.

July 23, 2014

Great sales experience with Bo Cvetkovski I went to Continental Nissan to purchased a car. Bo Cvetkovski worked with us to get us the best price for a nice car. Bo took the time to explain me More

by Roxanaeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Cvetkovski
Sep 10, 2014 -

Countryside Nissan responded

Thank you so much Roxanaeh for this excellent review. We truly appreciate you taking the time to compliment our business on DealerRater. Bo will be very pleased to hear that he helped make your experience so positive. Please do not hesitate to come back for any further needs. We look forward to seeing you again.

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