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Country Hyundai Genesis
Northampton, MA
1,242 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,242 Reviews of Country Hyundai Genesis
August 08, 2021
I had a great experience at Country Hyunda this car buying experience was not as painful as past experiences. The sales person Shane was very helpful from getting cars for test drives to answering ques buying experience was not as painful as past experiences. The sales person Shane was very helpful from getting cars for test drives to answering questions. I did not buy the same day but came back due to Shane's help and the respect he treated me with. Chris the financial guy did a great job and was very efficient. The delivery coordinator Jasmine did a great job going over the car features and setting us up in it. I would definitely go back and recommend people go there. More
by Plot131
Employees Worked With
Jason Vautour, Christopher Schultz, Jasmine Carmenatty, Shane Leehim
August 01, 2021
Salesman was great. Communication regarding financing sucked. Worst experience ever buying a car. Delay after delay, and no calls to explain. Would not recommend dealership. sucked. Worst experience ever buying a car. Delay after delay, and no calls to explain. Would not recommend dealership. More
by Lauziere66
Employees Worked With
Christopher Schultz, Aaron Greige, Jasmine Carmenatty, Ryan Hoar
July 26, 2021
It was our first time at this dealership. We found the car we wanted at a great price. The sales and finance staff was amazing. We couldn’t pick the car up on the weekends because the delivery coordinator car we wanted at a great price. The sales and finance staff was amazing. We couldn’t pick the car up on the weekends because the delivery coordinator doesn’t work. That’s something you should change. More
by guess79
Employees Worked With
Jason Vautour, Christopher Schultz, Jasmine Carmenatty, Taylor Vital
July 26, 2021
I was very pleased with Country Hyundai. I never felt pressured in the least to make a purchase. Bill was my Salesman, he was very nice and knowledgeable about all my questions. Next we saw Frank. He was pressured in the least to make a purchase. Bill was my Salesman, he was very nice and knowledgeable about all my questions. Next we saw Frank. He was a delightful person and was very helpful as this was my first lease. More
by annecarroll9@gmail.com
Employees Worked With
Bill McHugh, Frank Marvici, Aaron Greige, Jasmine Carmenatty
July 24, 2021
I went in just to look for a car I ended up buying a new car because of all the help Bill gave me he helped me with my finances and talk to me into the new car which I'm so happy that I have I can't say eno car because of all the help Bill gave me he helped me with my finances and talk to me into the new car which I'm so happy that I have I can't say enough good things about this man More
by Katiegallant413
Employees Worked With
Bill McHugh
July 22, 2021
Bill was quick to greet and work with us. We knew the SUV we were interested in and Bill was able to let us drive it. He carefully explained how the vehicle worked and gave us a route to take to try the SUV we were interested in and Bill was able to let us drive it. He carefully explained how the vehicle worked and gave us a route to take to try the vehicle on different situations. He helped us purchase the SUV by asking the right questions. He was straight forward and honest. When there was a.problem with the hood he and Jasmine were quick to figure x it and he delivered my new Genesis GV 70 to my home, More
by dddlking
Employees Worked With
Jasmine, Bill McHugh
July 22, 2021
This is the third Tucson which we have bought from Country Hyundai. Our salesperson Bill was very knowledgeable, did a good job explaining the features of the vehicle, and did a good job on following Country Hyundai. Our salesperson Bill was very knowledgeable, did a good job explaining the features of the vehicle, and did a good job on following up after we purchased the vehicle. More
by rcoach
Employees Worked With
Bill McHugh
July 21, 2021
This is my second car I purchased from Bill within a year and as always he helped me tremendously, most recently into getting in to the vehicle I FINALLY want!! and as always he helped me tremendously, most recently into getting in to the vehicle I FINALLY want!! More
by Kathy Halvorsen
Employees Worked With
Bill McHugh
July 17, 2021
Bought several cars from several salespersons but Shane is the best i have ever seen 1) he never put any pressure on us to buy like salesmen do 2) was very, very knowledgeable and super nice and friendly is the best i have ever seen 1) he never put any pressure on us to buy like salesmen do 2) was very, very knowledgeable and super nice and friendly 3) took more than 30 mins to show us all the features of the car and answer our stupid questions. 4) professional and patient with kids (who have to sit through the process) 5) very prompt at replying to messages 6) felt like he was a genuine friend after a short while (and no, not in the salesmansy way) I really appreciate people who are good at their jobs and do it with a smile and seem to love it. Definitely recommend him. More
by Jwill
Employees Worked With
Shane Leehim
July 15, 2021
Jill was amazing to work with. Her knowledge and reliability blew me away. Although there were some hiccups with parts she kept me informed and even had me in tears with her humor. I went in there b reliability blew me away. Although there were some hiccups with parts she kept me informed and even had me in tears with her humor. I went in there being anxious due to other experiences I’ve had with dealership service departments being less than pleasurable, but Jill’s attention to detail, patience, and full transparency put me at ease. I can’t begin to express how impressed I was with my experience. Thank you Jill! More
by Big Banger
Employees Worked With
Jill MacLeay
