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Country Hyundai Genesis

Northampton, MA

4.7
1,240 Reviews

347 King Street

Northampton, MA

01060

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1,240 Reviews of Country Hyundai Genesis

October 16, 2014

sales and service Rick Fournier was our salesman-honest and treated us with respect and good humor. recently had 1st oil change and was taken care of nicely. the comp c More

by paul&mary lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2014 -

Country Hyundai Genesis responded

Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Country Hyundai during your new vehicle purchase. We always try to make the car buying experience as simple as possible. We appreciate you allowing us to earn your business. We hope to see you back for your first service visit. Congrats on your new vehicle!!

September 07, 2014

Very good experience I just had an oil change at the dealership and was very pleased. The waiting area was clean,had comfy seating,the TV large,free wifi and snacks. The More

by Colleen545
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Sep 08, 2014 -

Country Hyundai Genesis responded

Thank You for your feedback! We are very excited about our new facility. We are very pleased to hear you had such a great experience here and we hope you will continue to service here with us.

August 17, 2014

Sorry for being Late on this review but here it is. I have been involved in a Motorcycle accident and it took me awhile to catch up on my emails. But my last visit for service on my 2010 Elantra I fel More

by lgcote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2014 -

Country Hyundai Genesis responded

I am very sorry to hear about your accident, we hope you are recovery well & give you our prayers! However, we are glad to hear you had a truly exceptional experience during your recent visit here at Country Hyundai. We hope to see you back to visit our service department.

July 30, 2014

I felt like family;) I went into Hyundi wanting to trade my 2011 élantra for something newer;) I has some steering issues with my car for a while now so I let Brandon know More

by Kellbells20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon,Jose,Alex ,Bianca , Mike Paquette
Jul 31, 2014 -

Country Hyundai Genesis responded

Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Country Hyundai during your new vehicle purchase. We always try to make the car buying experience as simple as possible. I am so glad that Brandon, Jose, Alex and Bianca were such a great help during the buying process. We appreciate you allowing us to earn your business. We hope to see you back for your first service visit. Congrats on your new 2014 Hyundai Elantra!!

July 03, 2014

Horrible. Very dishonest and greedy people. I did not come to this dealership intending to buy a car. My Wife and I already had an almost new Toyota Prius which we are extremely happy with (alw More

by PleaseTakeThisCarBack
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Mike Paquette, Carla Cosenzi
Jul 11, 2014 -

Country Hyundai Genesis responded

We have discussed your buyer’s remorse with you a number of times and we have been unable to satisfy you. We apologize for that but once you purchase a vehicle and drive it for 10 months you cannot simply ask the dealership to just buy it back from you and pay off your loan. Also, you stated numerous times, you are not even the buyer. Thank you for your feedback.

June 23, 2014

Assessment Lee was attentive to my wishes and needs. Everyone bent over backwards to see that the transaction was to my satisfaction. this is my third Elantra More

by saltgrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paquette
Jun 25, 2014 -

Country Hyundai Genesis responded

Your feedback is awesome! I am so glad to hear your experience of purchasing your 3rd Elantra was everything you excepted. We hope to see you back for your first service on this vehicle! Congrats!

June 12, 2014

Great experience. I had a great experience even though I showed up one hour late. My appointment was for 10 AM and I thought my appointment was for 11 AM. They still to More

by Beatriz50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2014 -

Country Hyundai Genesis responded

I am so glad we were able to give you such a great experience during your service visit. The feedback is awesome and we look forward to seeing you at your next service visit.

June 01, 2014

my country hyundai experience From start to finish my sales rep shinny Santiago was very professional,and explained everything to us and every question we emailed her she always re More

by donlansr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Cosenzi
Jun 02, 2014 -

Country Hyundai Genesis responded

Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Country Hyundai during your new vehicle purchase. We always try to make the car buying experience as simple as possible. We appreciate you allowing us to earn your business. We hope to see you back for your first service visit. Congrats on your new vehicle!!

May 24, 2014

Airbag Recall Notice Received e-mail at 9:30 am on 23 MAY 2014 from Country Hyundai regarding recall on airbag module mounting bolt toque. Called after receiving e-mail an More

by bigbluehd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
May 24, 2014 -

Country Hyundai Genesis responded

I'm glad to hear that Tom was able to assist you with your recall. The feedback is awesome! Your experience is how we like to do business, especially being a family owned business. We appreciate you allowing us to earn your business. We hope to see you back for your next service!

May 22, 2014

Santa Fe Buying a new car is usually stressful, but Marcus made it easy and enjoyable. Bianca was great explaining the Tech Package. Love the Service Waiting More

by Jjjj16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
May 23, 2014 -

Country Hyundai Genesis responded

We appreciate the positive feedback! I am glad to hear your visit was quick and easy. Also, that Marcus, Tom & Bianca were able to help you through the process. We hope to see you back again.

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